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-   -   Chase EDIT hotels (https://www.flyertalk.com/forum/chase-ultimate-rewards/2190176-chase-edit-hotels.html)

cyborg Nov 8, 2025 11:26 am

Not related to EDIT credits, but still found a good price with Chase for an EDIT hotel; Nobu Barcelona. Chase Travel price was less than booking direct; even considering various offers (e.g., taste of with dinner based on an opaque selection of dishes). I went ahead and booked a room at a better price than direct with all the EDIT perks including the $100 F&B credit, breakfast, and maybe an upgrade.
Regarding the Chase Hotel Credit, my understanding is that it requires prepaid/non-refundable bookings...no thanks.
Cheers,
-Cyborg

farnorthtrader Nov 8, 2025 11:46 am


Originally Posted by cyborg (Post 37417221)
Regarding the Chase Hotel Credit, my understanding is that it requires prepaid/non-refundable bookings...no thanks.
Cheers,
-Cyborg

It requires prepaid, but almost all of them are refundable. In my limited searches, I haven't actually found one so far that is not refundable

mahasamatman Nov 8, 2025 11:52 am


Originally Posted by Need (Post 37415676)
My advice for anyone going to book MGM hotels at Vegas is that make sure you have a print out of your Resort Fee included at check in.

Just say "no" to hotels that charge nuisance fees.

oberwolfach Nov 8, 2025 12:59 pm


Originally Posted by mahasamatman (Post 37417259)
Just say "no" to hotels that charge nuisance fees.

You aren’t going to find many hotels in Las Vegas that don’t charge extra fees. What matters to you as the consumer should be the total price you pay, not how it’s sliced up between the formal room rate and the resort fee.

mahasamatman Nov 8, 2025 1:08 pm


Originally Posted by oberwolfach (Post 37417349)
You aren’t going to find many hotels in Las Vegas that don’t charge extra fees.

That's one reason (among many) I avoid Las Vegas like the plague.


Originally Posted by oberwolfach (Post 37417349)
What matters to you as the consumer should be the total price you pay, not how it’s sliced up between the formal room rate and the resort fee.

Please don't tell me what matters to me, because you're dead wrong. A property that uses deceptive tactics like nuisance fees just to manipulate search results and avoid paying benefits should not be rewarded with my business.

Cheesemaster200 Nov 8, 2025 3:01 pm


Originally Posted by Need (Post 37415676)
So, I just finished my 1 hour phone call with Chase Travel. When I booked Cosmopolitan Hotel at Vegas with Chase EDIT, it said Resort Fee is included. When I got my bill, I saw that it was charged in the bill and Chase's "Mastercard" prepaid credit did not cover it. First I contacted MGM to find out why and they replied that Chase did not pay for the Resort Fee. And then I just finished calling Chase Travel and after a long checking, they said MGM does not allow Resort Fee to be prepaid and you have to pay at check in time. So even though Chase Travel system "clearly" said the Resort Fee of $50 per day is included, it was not. And worst Chase Travel would not just refund it themselves. BTW, because I got the folio from MGM, I knew that Chase Travel charges me $1009 for the room but MGM is only charging Chase $889.

My advice for anyone going to book MGM hotels at Vegas is that make sure you have a print out of your Resort Fee included at check in. And you have to insisted at check in that Resort Fee is included so that they may waive it at the hotel because once you get the room charge on your credit card, Chase Travel won't admit that it's their fault or refund that money.

Does the $100 property credit cover the resort fee, by any chance? A hotel in London I stayed in charged a "discretionary service charge" that was conveniently not covered by the $100 credit. I wouldn't be surprised if they pulled a similar argument here.

Also regarding Vegas, I keep hearing these sob stories about a drop in tourism there and then read stuff like this. Of course everyone tries to reason it as a drop in discretionary spending, but I wonder how much it is due to Vegas becoming a bit of a scam. I guess it was always a scam, but lately I feel you have less agency in losing your money there.

SP03 Nov 8, 2025 3:19 pm


Originally Posted by Cheesemaster200 (Post 37417485)
Does the $100 property credit cover the resort fee, by any chance? A hotel in London I stayed in charged a "discretionary service charge" that was conveniently not covered by the $100 credit. I wouldn't be surprised if they pulled a similar argument here.

Also regarding Vegas, I keep hearing these sob stories about a drop in tourism there and then read stuff like this. Of course everyone tries to reason it as a drop in discretionary spending, but I wonder how much it is due to Vegas becoming a bit of a scam. I guess it was always a scam, but lately I feel you have less agency in losing your money there.

I highly doubt the $100 will cover resort fee anywhere in the world.

However, the discretionary service charge in London is truly discretionary. If you say no, they will take it off. That’s your decision.

Need Nov 8, 2025 10:36 pm


Originally Posted by Cheesemaster200 (Post 37417485)
Does the $100 property credit cover the resort fee, by any chance? A hotel in London I stayed in charged a "discretionary service charge" that was conveniently not covered by the $100 credit. I wouldn't be surprised if they pulled a similar argument here.

Also regarding Vegas, I keep hearing these sob stories about a drop in tourism there and then read stuff like this. Of course everyone tries to reason it as a drop in discretionary spending, but I wonder how much it is due to Vegas becoming a bit of a scam. I guess it was always a scam, but lately I feel you have less agency in losing your money there.

Do you mean the $100 dining credit? No, you cannot use that toward the resort fee or anything else outside of the dining. For MGM hotels, the $100 dining credit can only be used toward one of the 200+ MGM restaurants. It's not like other hotels where you get a -$100 credit on your final check out bill. They actually will subtract it from your dining charge to the room. Lets say you spent $120 for a meal, the folio of the final check out bill will show you spent $20 on that meal. You don't even see the original amount of $120, only $20 will show. So don't save the $100 credit thinking you can use it to offset other things you charged to the room or you will lose it for MGM hotels.

nexusCFX Nov 9, 2025 12:45 am


Originally Posted by cyborg (Post 37417221)
Not related to EDIT credits, but still found a good price with Chase for an EDIT hotel; Nobu Barcelona. Chase Travel price was less than booking direct; even considering various offers (e.g., taste of with dinner based on an opaque selection of dishes). I went ahead and booked a room at a better price than direct with all the EDIT perks including the $100 F&B credit, breakfast, and maybe an upgrade.
Regarding the Chase Hotel Credit, my understanding is that it requires prepaid/non-refundable bookings...no thanks.
Cheers,
-Cyborg

Pay at time of booking and nonrefundable are different things. They just have to be paid at time of booking which also earns 8x points (minus on the credited amount) vs 4x points.

Need Nov 9, 2025 7:23 am


Originally Posted by nexusCFX (Post 37418045)
Pay at time of booking and nonrefundable are different things. They just have to be paid at time of booking which also earns 8x points (minus on the credited amount) vs 4x points.

Yeah it's not non-refundable, just paid full amount at the time of booking. I just refunded my Bellagio booking after learning that the trip is actually $100 more because they will still charge me resort fee at the hotel. I made the same post at reddit and from other replies, it seems that everyone who stayed at Cosmopolitan or Bellagio so far was charged resort fee at check in. There are some DPs that it was not charged at MGM Grand and Aria. So I am going to switch it to Aria or MGM Grand.

SP03 Nov 9, 2025 7:45 am


Originally Posted by Need (Post 37418402)
Yeah it's not non-refundable, just paid full amount at the time of booking. I just refunded my Bellagio booking after learning that the trip is actually $100 more because they will still charge me resort fee at the hotel. I made the same post at reddit and from other replies, it seems that everyone who stayed at Cosmopolitan or Bellagio so far was charged resort fee at check in. There are some DPs that it was not charged at MGM Grand and Aria. So I am going to switch it to Aria or MGM Grand.

I'm not sure how it was before, but Bellagio charges you resort fee at the time of booking now. So you shouldn't be charged it again at the hotel.

https://cimg9.ibsrv.net/gimg/www.fly...5a4c89c2a1.png

friedablass Nov 9, 2025 8:09 am


Originally Posted by SP03 (Post 37418428)
I'm not sure how it was before, but Bellagio charges you resort fee at the time of booking now. So you shouldn't be charged it again at the hotel.

https://cimg9.ibsrv.net/gimg/www.fly...5a4c89c2a1.png

I believe that it's been showing the resort fee is included at most or all Vegas Edit hotels but then when the guest showed up to check in they were told they still need to pay that fee even though they had clearly already paid it at time of booking.

Need Nov 9, 2025 10:56 am


Originally Posted by SP03 (Post 37418428)
I'm not sure how it was before, but Bellagio charges you resort fee at the time of booking now. So you shouldn't be charged it again at the hotel.

https://cimg9.ibsrv.net/gimg/www.fly...5a4c89c2a1.png

It always been showing that before, but they still charge you at check in. My Chase Travel Trips for past events also shows that same thing that it is INCLUDED. I am not saying that it is not fixed now, but as of 2 days ago when I talked to the Chase Travel agent, she said yes, Bellagio will charge me the Resort Fee as well when I checked in so I asked her to cancel my reservation.

When you call them, they will say that it is hidden in one of the fine prints that says you have to pay Resort Fee at the hotel, but then in the front top right of your Chase Travel Trips Payment Summary (I attached mine below), it breaks down your payment and tells you that Resort Fees $110 ($55/nt) is included. It's also at the Price Details drop down as well when you make the booking. It is CLEARLY a Chase Travel mistake but you have to spend a lot of time on the phone for them to tell you that it's their mistake and they won't fix it because it is in the fine prints. I am sure if you keep pressing and go higher up or dispute it, it would work but the time spent on this is already not worth the time/effort for most people who book EDIT hotels.

If you look at my trip below, I paid Chase Travel $1009. The folio shows Chase Travel paid MGM $796. MGM needs $889 to cover room rates and resort fee, and that's what I was asking for Chase Travel to reimburse the $97. Even if Chase Travel reimburse me that $97, they are still making $1009-$889 = $120 of my payment to them. I think it's very short sight of them. I actually really enjoy my EDIT trip and would have book a lot more than just getting the $500/year credit. But now I am not using Chase Travel for anything outside of getting the annual credit even if it is 8x points. I will stick with 4x and deal directly with the hotels.

https://cimg3.ibsrv.net/gimg/www.fly...be456a302a.jpg

SP03 Nov 9, 2025 11:20 am


Originally Posted by Need (Post 37418737)
It always been showing that before, but they still charge you at check in. My Chase Travel Trips for past events also shows that same thing that it is INCLUDED. I am not saying that it is not fixed now, but as of 2 days ago when I talked to the Chase Travel agent, she said yes, Bellagio will charge me the Resort Fee as well when I checked in so I asked her to cancel my reservation.

When you call them, they will say that it is hidden in one of the fine prints that says you have to pay Resort Fee at the hotel, but then in the front top right of your Chase Travel Trips Payment Summary (I attached mine below), it breaks down your payment and tells you that Resort Fees $110 ($55/nt) is included. It's also at the Price Details drop down as well when you make the booking. It is CLEARLY a Chase Travel mistake but you have to spend a lot of time on the phone for them to tell you that it's their mistake and they won't fix it because it is in the fine prints. I am sure if you keep pressing and go higher up or dispute it, it would work but the time spent on this is already not worth the time/effort for most people who book EDIT hotels.

If you look at my trip below, I paid Chase Travel $1009. The folio shows Chase Travel paid MGM $796. MGM needs $889 to cover room rates and resort fee, and that's what I was asking for Chase Travel to reimburse the $97. Even if Chase Travel reimburse me that $97, they are still making $1009-$889 = $120 of my payment to them. I think it's very short sight of them. I actually really enjoy my EDIT trip and would have book a lot more than just getting the $500/year credit. But now I am not using Chase Travel for anything outside of getting the annual credit even if it is 8x points. I will stick with 4x and deal directly with the hotels.

I don’t think it’s short-sighted if it’s a mistake. The person you are speaking to is probably not empowered to fix this. I hope this gets resolved soon. Seems like a clear mistake somewhere along the chain.

But unless you only travel to Vegas, I don’t see why this should deter you from booking through Chase Travel for the 8x.

Need Nov 9, 2025 11:45 am


Originally Posted by SP03 (Post 37418773)
I don’t think it’s short-sighted if it’s a mistake. The person you are speaking to is probably not empowered to fix this. I hope this gets resolved soon. Seems like a clear mistake somewhere along the chain.

But unless you only travel to Vegas, I don’t see why this should deter you from booking through Chase Travel for the 8x.

The "mistake" is widely known on the reddit community for Vegas hotels. It has been this way since EDIT was introduced and they have not bother to fix it. I am sure the person I talked to does not have the power to credit me. She even told me the line for the "fine prints' was what she was told by her supervisor to told me. They knew about it and they find the fine print loop hole to try to get people to just drop it. And of course if you keep going up the chains after 2 or 3 hours on hold, it will eventually be credited. It shouldn't be that why. They should be actively going back in the past bookings and start giving refunds and immediately fix the website display telling you Resort Fee is NOT included. That would be good business.

Yeah you are right about other places. I may still use EDIT but the incident just gave me a bad taste in my mouth. Interestingly enough, from reading all the posts about EDIT and comparison to Amex's version, I am about to get myself the Amex Plat. I have not have an Amex card since Costco stopped taking it LOL.


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