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UR to United transfer is not reliably instant.

UR to United transfer is not reliably instant.

Old Mar 24, 14, 8:32 pm
  #61  
 
Join Date: Nov 2009
Location: BOS
Programs: AS MVPG, Hilton Diamond, Marriott Platinum, National Executive, JetBlue
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There is a particular old quirk with UA's site that exists from the CO days where the front-end sometimes displays a cached value for your balance, but the back-end system knows the right value.

Since I think this is keyed to the session cookie, the easiest way to force a refresh is to log out and log back in, or use private browsing to get another cookie.
billatq is offline  
Old Mar 26, 14, 3:27 pm
  #62  
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Join Date: Dec 2012
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I see this commonly with transfers into UA.. Quick clearing of the cache fixes the problem typically..

Originally Posted by billatq View Post
There is a particular old quirk with UA's site that exists from the CO days where the front-end sometimes displays a cached value for your balance, but the back-end system knows the right value.

Since I think this is keyed to the session cookie, the easiest way to force a refresh is to log out and log back in, or use private browsing to get another cookie.
footastic is offline  
Old Jun 16, 15, 10:40 am
  #63  
 
Join Date: Apr 2011
Posts: 423
Transferred 55k while on hold with UA trying to re-ticket an award from Y > J. That was a few hours ago. Very frustrating as this was within 24 hours of original ticketing and thus could have been done for free.

Now I'll have to wait for miles to show up, hope that space is still there, and then pay the fee.

For those that have had delays, is it ever hours? Seems reports are that transfers occur either instantaneously or take several days, not much in between.
slice is offline  
Old Jun 16, 15, 12:40 pm
  #64  
 
Join Date: Oct 2014
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Originally Posted by slice View Post
Transferred 55k while on hold with UA trying to re-ticket an award from Y > J. That was a few hours ago. Very frustrating as this was within 24 hours of original ticketing and thus could have been done for free.

Now I'll have to wait for miles to show up, hope that space is still there, and then pay the fee.

For those that have had delays, is it ever hours? Seems reports are that transfers occur either instantaneously or take several days, not much in between.
I did a transfer to UA last week and it took about 5 hours. Didn't really hinder my ability to book the award but theoretically it could if there is very limited availability and someone scooped it up in that window.
pointchaser93 is offline  
Old Jun 16, 15, 3:17 pm
  #65  
 
Join Date: Apr 2011
Posts: 423
Originally Posted by pointchaser93 View Post
I did a transfer to UA last week and it took about 5 hours. Didn't really hinder my ability to book the award but theoretically it could if there is very limited availability and someone scooped it up in that window.
The points showed up. About 5 hours here too.

The one I did yesterday was instantaneous.
slice is offline  
Old Aug 5, 15, 9:00 am
  #66  
 
Join Date: Dec 2007
Location: New England
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Posts: 6,314
Point transfers for me have always been instant. However, I notice that recently if I use UR points to book a flight through the portal, I have had to manually call them to ask that they ticket the reservation through United. Very frustrating.
demkr is offline  
Old Aug 5, 15, 9:32 am
  #67  
 
Join Date: Oct 2014
Posts: 374
Usually instant for me, you just need to log out and back in.
winsteven13 is offline  
Old Oct 5, 15, 8:12 am
  #68  
 
Join Date: May 2006
Posts: 1,913
Transferred some points last night into my UA account and this time took 16 hrs.

Last edited by ASUDan130; Oct 5, 15 at 10:42 am
ASUDan130 is offline  
Old Dec 15, 15, 11:22 pm
  #69  
 
Join Date: Feb 2011
Location: SF Bay Area
Programs: Hilton Gold, Hyatt Diamond
Posts: 103
Transferred 55k miles and it took just under 3 days.

UR showed the transfer as instantaneous, but UA did not and could do nothing about it.

Might be because transfer occurred on a Friday afternoon.

Caused me to book my reservations inside of 21 days and incur the $75 fee per ticket.
jlsf is offline  
Old May 7, 16, 12:31 pm
  #70  
 
Join Date: Mar 2007
Programs: UA 1K, Marriott Gold, SPG Gold
Posts: 1,446
Tried to transfer last night to take advantage of the discounted Hawaii awards, but the system was down for transfers to United. Put it on a 3 day farelock and transferred UR->UA this morning and for the first time it was not instant. Still waiting for the miles to post 1.5 hours later. Hope this is one of the few hour waits, not the few day ones...
iceman77_7 is offline  
Old May 8, 16, 2:01 am
  #71  
 
Join Date: Jun 2006
Location: SEA
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Originally Posted by iceman77_7 View Post
Tried to transfer last night to take advantage of the discounted Hawaii awards, but the system was down for transfers to United. Put it on a 3 day farelock and transferred UR->UA this morning and for the first time it was not instant. Still waiting for the miles to post 1.5 hours later. Hope this is one of the few hour waits, not the few day ones...
ugh i noticed transfers to UA and some other partners are unavailable atm (12:01am pst 5/8). I hope it's just routine maintenance.
atcanobbio is offline  
Old May 8, 16, 1:48 pm
  #72  
 
Join Date: Mar 2007
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Originally Posted by atcanobbio View Post
ugh i noticed transfers to UA and some other partners are unavailable atm (12:01am pst 5/8). I hope it's just routine maintenance.
Looks like it's back up. If you transfer to UA, can you post if it's instant or not? Still waiting on my transfer from yesterday AM.
iceman77_7 is offline  
Old Sep 29, 16, 11:01 pm
  #73  
 
Join Date: Mar 2016
Posts: 26
Originally Posted by billatq View Post
There is a particular old quirk with UA's site that exists from the CO days where the front-end sometimes displays a cached value for your balance, but the back-end system knows the right value.

Since I think this is keyed to the session cookie, the easiest way to force a refresh is to log out and log back in, or use private browsing to get another cookie.
Just another DP for everyone.. kept refreshing my page over and over after about 30 minutes of transferring.. and nothing. Went into chrome incognito mode and it showed up instantly. Logged back in on non-incognito mode afterwards and still didn't show up.

Go incognito (or delete cookies?)
Txstars is offline  
Old Dec 23, 16, 2:41 pm
  #74  
 
Join Date: Nov 2016
Posts: 45
Another data point: I transferred 106K to UA instantly. DW had 18 hour wait for 36K to UA (using her own separate account).
Milwaukee is offline  
Old Dec 23, 16, 7:59 pm
  #75  
 
Join Date: Apr 2013
Location: Lehigh Valley, Pennsylvania
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Posts: 1,659
Certainly seems to be a wide variance in how long for UR points to transfer to UA. Hoping to get CSR when I fall below 5/24.
eajusa is offline  

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