UR to United transfer is not reliably instant.
Jan 10, 2021, 11:21 am
#137
Join Date: Mar 2008
Programs: UAL 1P, Bonvoy Plat, Delta Silver Med, AA Gold
Posts: 154
Quite a shock to find out the transfers to United are not always immediate. I did two transfers yesterday (1/9) at noontime, big (237k) and little (37k). Well, of course the little transaction was done immediately. 24 hrs+ and still waiting on the larger transaction to post. In the past, I have done at least 4 other transfers to UAL, and all were instantaneous. Lack of reliability in transfer time is a big disadvantage to this program. I am glad I am not seeking a unicorn award. The bloggers pushing these cards almost never disclose this risk. Well, at least I know now.
Update Monday Jan 11: Early this morning, the missing batch of miles posted to my account. Approx lag time 36-44 hours.
Update Monday Jan 11: Early this morning, the missing batch of miles posted to my account. Approx lag time 36-44 hours.
Last edited by wanderlustFL; Jan 11, 2021 at 7:15 am
Jan 17, 2021, 11:42 am
#139
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
Sep 21, 2021, 6:55 am
#141
Suspended
Join Date: May 2021
Posts: 116
Ultimate Rewards Transfer Times to Partners Questions
Good morning,
I'm not sure if I should post this here or in the United Airlines section, so if it needs to be moved, I respect that.
Yesterday (~25 hours ago), I transferred 85,000 Chase Ultimate Rewards from my wife's account to MY United MileagePlus Account. We are in the same household, making this a completely legal transaction in all ways and doesn't circumvent any fine print. In the past, these transfers were instant, but yet, here we are over a day later and the miles still have not arrived in my United Account.
1. Has anyone else had this type of delay in a similar situation? If so, how long did it take?
2. If I need to start pounding on some doors, does anyone have a number I should call? *i.e. - is this a Chase problem or a United problem? If it's Chase, whom do I call and speak with to get it resolved?
If anyone else has any advice or question, I'm all ears. I'm just not used to it taking this long -- a day and counting. The impatience in me is kicking in
Sincerely,
I'm not sure if I should post this here or in the United Airlines section, so if it needs to be moved, I respect that.
Yesterday (~25 hours ago), I transferred 85,000 Chase Ultimate Rewards from my wife's account to MY United MileagePlus Account. We are in the same household, making this a completely legal transaction in all ways and doesn't circumvent any fine print. In the past, these transfers were instant, but yet, here we are over a day later and the miles still have not arrived in my United Account.
1. Has anyone else had this type of delay in a similar situation? If so, how long did it take?
2. If I need to start pounding on some doors, does anyone have a number I should call? *i.e. - is this a Chase problem or a United problem? If it's Chase, whom do I call and speak with to get it resolved?
If anyone else has any advice or question, I'm all ears. I'm just not used to it taking this long -- a day and counting. The impatience in me is kicking in
Sincerely,
Sep 21, 2021, 8:55 am
#142
Suspended
Join Date: May 2021
Posts: 116
Sep 21, 2021, 9:49 am
#143
Join Date: Sep 2011
Posts: 1,857
I respectfully disagree, unless your are an AU on your wife's account. Being in the same household is not a factor for UR to travel partner transfers.
Sep 21, 2021, 10:16 am
#144
Suspended
Join Date: May 2021
Posts: 116
My name was on the drop-down box and I'm authorized to have the points deposited into my United MileagePlus account. So, my question stands. How long should I wait before contacting someone at Chase and who would be the best person to contact?
Last edited by TravelForum; Sep 21, 2021 at 10:33 am
Sep 21, 2021, 11:06 am
#145
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
About a week:
https://ultimaterewardspoints.chase....q?item=1900005
How long does it take for points to transfer?
Most point transfer requests process instantly. However, timing varies depending on the participating frequent travel program and can sometimes take up to 7 business days. We'll let you know if your point transfer request can't be completed.
Most point transfer requests process instantly. However, timing varies depending on the participating frequent travel program and can sometimes take up to 7 business days. We'll let you know if your point transfer request can't be completed.
Sep 21, 2021, 11:44 am
#146
Suspended
Join Date: May 2021
Posts: 116
Thank you, mia. I'll try to be patient. I've just never had this happen before.
Sincerely,
Sep 22, 2021, 11:53 pm
#148
Join Date: Dec 2007
Location: SFO
Programs: UA 1MM, Marriott LTP, Hilton Gold, Hyatt Explorist, Hertz PC
Posts: 1,003
Sep 23, 2021, 4:11 am
#149
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Sep 23, 2021, 6:31 am
#150
Suspended
Join Date: May 2021
Posts: 116
I've probably transferred points in this exact same fashion (to UA) 10-15 times in my life and all other times it was instant. So, roughly 10% of the time, there may be a delay of a day or two (or more?). Allow time for a 'just in case' moment if you are looking to book a ticket.
Cheers