Mar 20, 2014, 10:02 am
Last edit by: MDtR-Chicago
This thread is for discussion of issues with transfers of UR points to someone else's hotel or airline loyalty program account.
There is a separate thread to discuss transfers of UR points directly into someone else's UR account: Chase closed my Sapphire Preferred account due to transfers to other UR accounts.
There is a separate thread to discuss transfers of UR points directly into someone else's UR account: Chase closed my Sapphire Preferred account due to transfers to other UR accounts.
Official: UR hotel/airline xfer only to self/spouse/domestic partner
Nov 29, 2012, 11:49 pm
#16
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,551
I can say this much - last week we closed my wife's Sapphire Preferred card (not same last name as mine) and transferred her points to my SP card with no problem.
Nov 30, 2012, 12:32 am
#17
Join Date: Jan 2008
Location: LAS
Programs: DL PM, UA PS, Hyatt Globalist, Marriott Titanium
Posts: 4,904
Dec 3, 2012, 11:07 am
#18
FlyerTalk Evangelist
Join Date: Mar 2006
Location: DFW
Programs: AA 1M
Posts: 31,475
Dec 3, 2012, 11:26 am
#19
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
You may only convert points into a participating Frequent Customer program account held by you or an Additional CM linked to your program account.
It remains to be seen how Chase will enforce their restated policy. I would be surprised if they closed an account due to a transfer to the frequent traveler account of another cardholder on the same account, but the rule does not create an exception for anyone other than a spouse (or domestic partner).
Dec 4, 2012, 12:03 am
#20
Join Date: Dec 2003
Location: Brooklyn, NY, United States
Programs: AA, BA, UA, Spirit, Delta, PC Plat, SPG Gold, HHonors Diamond, Club Carlson Gold, Marriott Gold
Posts: 1,735
Transfers to unauthorized third parties or any other abuse of the Ultimate Rewards program may result in suspension or termination of the ability to participate in the program and forfeiture of points already earned.
In all honesty, I can't imagine an additional cardholder to be "unauthorized".
Dec 4, 2012, 7:26 am
#21
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
It is less vague if you also read the preceding sentence which has the effect of defining who is "authorized":
The best way to resolve any policy ambiguity would be to ask, several times, to see if Chase customer service's answer is consistent. This would only tell us the policy which may not be implemented consistently.
Can I transfer my points to someone else's frequent travel account?
Ultimate Rewards point transfer features are designed to allow our cardmembers to take advantage of the rewards they earn. The features are not intended to allow transfers to third parties other than a spouse or domestic partner of the cardmember. Transfers to unauthorized third parties or any other abuse of the Ultimate Rewards program may result in suspension or termination of the ability to participate in the program and forfeiture of points already earned.
Ultimate Rewards point transfer features are designed to allow our cardmembers to take advantage of the rewards they earn. The features are not intended to allow transfers to third parties other than a spouse or domestic partner of the cardmember. Transfers to unauthorized third parties or any other abuse of the Ultimate Rewards program may result in suspension or termination of the ability to participate in the program and forfeiture of points already earned.
Last edited by mia; Dec 4, 2012 at 7:43 am
Dec 4, 2012, 1:36 pm
#22
Join Date: May 2008
Location: PHL (kinda, no airport is really close)
Programs: AA Exp, but not sure for how long. Enterprise Platinum woo-hoo!
Posts: 4,551
American Express Membership Rewards terms already restrict transfers to the frequent flyer accounts of the primary cardholder and (in the USA) the accounts of supplementary cardholders. In practice this policy is seldom enforced:
It remains to be seen how Chase will enforce their restated policy. I would be surprised if they closed an account due to a transfer to the frequent traveler account of another cardholder on the same account, but the rule does not create an exception for anyone other than a spouse (or domestic partner).
It remains to be seen how Chase will enforce their restated policy. I would be surprised if they closed an account due to a transfer to the frequent traveler account of another cardholder on the same account, but the rule does not create an exception for anyone other than a spouse (or domestic partner).
Dec 4, 2012, 2:27 pm
#23
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,959
Understood, American Express seldom enforces this policy, but a few times each year someone reports that it did not work. Could be user error. The problem with the Chase policy is that they do not block the transfer, but instead threaten to close your account. This makes it awkward to probe.
Dec 5, 2012, 11:53 pm
#24
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,351
What about transferring to a frequent flier account of children? Can a parent transfer points to an adult child (with or without the same last name depending if they are married or not)? Does the child need to reside at the same address as the parents?
Dec 6, 2012, 2:24 am
#25
Join Date: Jul 1999
Location: Portland, Maine
Programs: UA 1K, SPG PLAT, HYATT PLAT, HH GOLD, AA GOLD, MR GOLD
Posts: 1,179
This is a question for peoples personal experience:
Does Chase BLOCK the transfer or CONFISCATE the miles?
Is this specific example:
Say USER to AUTHORIZED USER's FF account ?
(Not same last name or household)
Specific's:
A Father in law, has son inlaw on credit card account as an authorized user but not same last name and not same household (but as said on credit card account)
Would Chase "LIKELY" just block the transfer and contact via say USPS mail or are they "LIKELY" to confiscate the transfered miles?
Does Chase BLOCK the transfer or CONFISCATE the miles?
Is this specific example:
Say USER to AUTHORIZED USER's FF account ?
(Not same last name or household)
Specific's:
A Father in law, has son inlaw on credit card account as an authorized user but not same last name and not same household (but as said on credit card account)
Would Chase "LIKELY" just block the transfer and contact via say USPS mail or are they "LIKELY" to confiscate the transfered miles?
Dec 6, 2012, 10:17 am
#26
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
+1 If Chase doesn't want us to transfer to others, they need only block such transfers/ make them impossible! Just as so many points programs have done. No need for confiscation nor threats thereof.
Dec 6, 2012, 10:31 am
#27
Join Date: Jul 1999
Location: Portland, Maine
Programs: UA 1K, SPG PLAT, HYATT PLAT, HH GOLD, AA GOLD, MR GOLD
Posts: 1,179
Thanks for the support Brendan
.....but I still am looking for someone's personal actual experience in this situation.
Dec 6, 2012, 10:17 pm
#28
FlyerTalk Evangelist
Join Date: Aug 2002
Location: Intermountain West
Programs: Too many to list
Posts: 12,089
Dec 7, 2012, 8:45 am
#29
Suspended
Join Date: Dec 2006
Location: USA
Programs: All major programs
Posts: 1,403
I have done a transfer recently from UR (A) -> Airline (B) where A and B have different first and last names. If u are doing 1-2 transfers like that, it should be fine. YMMV ..
Dec 7, 2012, 2:10 pm
#30
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
Thanks for those links, Philemer, but my question remains: Why does or should Chase give a hoot??
Last edited by Brendan; Dec 8, 2012 at 1:40 pm