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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Dec 24, 2017, 1:50 pm
  #1276  
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Originally Posted by michaelpowell44
Two previous denials to HKG CX lounges because departure was not "same day" leads me to a question about upcoming flight.

I arrive at 11:00am and depart 00:05am the next day. At what time may I enter the lounge since technically I am not departing same day?
Yes, that's perfectly fine. 'Same day' means 'same airline/airport day', which is either 2am or 3am at HKG. This is when the last CX flight of the night departs and the lounges close for a while.

This accommodates all those passengers arriving 9pm onwards for flights departing midnight or later.
LHR/MEL/Europe FF is offline  
Old Dec 24, 2017, 2:29 pm
  #1277  
 
Join Date: Nov 2007
Location: Hong Kong
Programs: CX, UA, Shangri-La, Hyatt, Starwood
Posts: 7,708
Originally Posted by michaelpowell44
Two previous denials to HKG CX lounges because departure was not "same day" leads me to a question about upcoming flight.

I arrive at 11:00am and depart 00:05am the next day. At what time may I enter the lounge since technically I am not departing same day?
You're fine. The rules are way more straightforward than people contort them to seem: Same day equals airport day. It is NOT cutoff at midnight. Rather, the "airport day" cutoff is last flight of the night, usually around 2 or 2:30am. So anything from first flight at say 6am until 2:30am is considered one day for lounge purposes.
​​
The reasons for all the contortions in various posts here are people inevitably want to rationalize why they're entitled to the lounge when they're not.
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Old Jan 9, 2018, 9:14 am
  #1278  
 
Join Date: Feb 2012
Location: PVG
Programs: BA Gold, TK E+, ex AA EXP
Posts: 510
First time this happen to me, but I am traveling with 2 other person soon on a HKG-PVG flight, in Y

As a OWE I can guest one of them, but since I am OWE with BA and AA, can I use my BA card to guest one person and my AA card to guest the other one?

I know I probably can't, just wondering if anybody tried?
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Old Jan 9, 2018, 3:29 pm
  #1279  
 
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,170
Originally Posted by pvgman
First time this happen to me, but I am traveling with 2 other person soon on a HKG-PVG flight, in Y

As a OWE I can guest one of them, but since I am OWE with BA and AA, can I use my BA card to guest one person and my AA card to guest the other one?

I know I probably can't, just wondering if anybody tried?
i dont think they will let you in

however i am sure you wont do this... dont enter guest 1 with BA and then change to AA number on boarding pass, leave the lounge, and come back to wing F via business.class section later with guest 2... dont do it

i am.sure u wont
nightkhan, dmatthew and kijhkijh like this.
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Old Jan 18, 2018, 7:23 am
  #1280  
 
Join Date: Aug 2016
Location: Hong Kong
Programs: CX DM (OWE), TK Elite (*A Gold)
Posts: 202
Pier to Wing

I’m flying tonight and want to check out Pier F but departing from G2. Can I get on the train or do I have to walk? Thanks
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Old Jan 18, 2018, 10:13 am
  #1281  
 
Join Date: Jul 2006
Location: NYC
Programs: pleb
Posts: 563
Originally Posted by beach86
I’m flying tonight and want to check out Pier F but departing from G2. Can I get on the train or do I have to walk? Thanks
Train only goes from low number gates to high number gates. Would have to either walk or get a buggy.
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Old Jan 18, 2018, 3:04 pm
  #1282  
 
Join Date: Apr 2001
Location: HKG/HND/OOL
Programs: QF Emerald. SQ Gold.
Posts: 3,170
Originally Posted by beach86
I’m flying tonight and want to check out Pier F but departing from G2. Can I get on the train or do I have to walk? Thanks
you have to walk.

i have similar dilenma, and concluded unless i am desperately in need of larger variety at Dining, i just "settle" for a subpar Wing F experience. a nice lounge followed by 12min track is ok if you have time to spare
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Old Jan 18, 2018, 3:35 pm
  #1283  
 
Join Date: Jan 2011
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Is it true The Cabin is closed for rework? Thanks for answering.
for early morning lounge visit, will be better The Cabin or The Bridge? I'd like to have a hot buffet breakfast if available, better with a shower later(the cabin has no shower facilities, correct?)
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Old Jan 18, 2018, 4:21 pm
  #1284  
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Originally Posted by FlyingJazzy
Is it true The Cabin is closed for rework? Thanks for answering.
for early morning lounge visit, will be better The Cabin or The Bridge? I'd like to have a hot buffet breakfast if available, better with a shower later(the cabin has no shower facilities, correct?)
Sounds like the bridge it is

i can’t really think of a particular reason to go out of your way to visit the cabin anyway. Unless your flight happened to be leaving from the immediate location. Maybe after the refurb it might be better.
LHR/MEL/Europe FF is offline  
Old Jan 18, 2018, 11:18 pm
  #1285  
 
Join Date: Jun 2012
Posts: 6
HKG lounge access with onward connection

Hello, hope I am posting in the right place for advise.

I am taking an evening HKG-CAN (in KA J class) flight connecting to CAN-DOH (in QR F class). Will I be able to access the F lounges in HKG? I have gotten mixed responses from CX twitter team.

Thank you in advance for your help!
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Old Jan 19, 2018, 12:44 am
  #1286  
FlyerTalk Evangelist
 
Join Date: Mar 2001
Location: AU
Programs: former Olympic Airways Gold (yeah - still proud of that!)
Posts: 14,406
Originally Posted by ic99
Hello, hope I am posting in the right place for advise.

I am taking an evening HKG-CAN (in KA J class) flight connecting to CAN-DOH (in QR F class). Will I be able to access the F lounges in HKG? I have gotten mixed responses from CX twitter team.

Thank you in advance for your help!

Under oneworld class of service rules, if you are connecting between Oneworld long-haul and short-haul services (or v.v.) the class of service of the long haul flight can be used for lounge access. This should get you F lounge access in HKG,
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Old Jan 20, 2018, 12:10 pm
  #1287  
 
Join Date: Dec 2005
Location: Cascadia
Posts: 138
YVR Lounge

Anyone been in the YVR lounge during early morning hours and can share their experiences on the selections of food during that time of day?

Will be flying the 9:15am CX855 departure in J this April. Looking forward to the A359.
Stampy is offline  
Old Jan 20, 2018, 12:19 pm
  #1288  
 
Join Date: Sep 2013
Posts: 525
Originally Posted by Stampy
Anyone been in the YVR lounge during early morning hours and can share their experiences on the selections of food during that time of day?

Will be flying the 9:15am CX855 departure in J this April. Looking forward to the A359.
Dan dan noodles, wonton noodles, and english breakfast (2 eggs, toast, sausage, and bacon) was what was available when I took 855 in June 2017.
LoveHateRelationship is offline  
Old Jan 25, 2018, 6:24 am
  #1289  
 
Join Date: Jun 2009
Location: TPA
Programs: DL Diamond, HH Diamond, IHG Plat, Marriott Gold
Posts: 1,256
I'm flying F BOS-HKG-BOM (HKG-BOM only being J as F is not available). The layover in HKG is 14 hours so I plan on going into the city for a bit. Will I be able to access the Pier/Wing F lounges in HKG or are they strictly for departing F passengers?
ChiefNWA is offline  
Old Jan 25, 2018, 7:00 am
  #1290  
 
Join Date: Oct 2014
Location: HKG
Posts: 1,053
Originally Posted by ChiefNWA
I'm flying F BOS-HKG-BOM (HKG-BOM only being J as F is not available). The layover in HKG is 14 hours so I plan on going into the city for a bit. Will I be able to access the Pier/Wing F lounges in HKG or are they strictly for departing F passengers?
Yes, you will have F lounge access in HKG. No issues here, particularly because you are also connecting on the same day. More details in the wiki/first page of this thread.
gpia is offline  


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