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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old May 28, 2014, 3:50 am
  #181  
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Originally Posted by itchyfeet123
I'm using AA miles to fly CX business BKK-HKG-LAX, and I'll have about 4 hours in Hong Kong. I'm not used to travelling business or getting into the good (compared to the United Club) lounges. As a novice I'm wondering, are the various lounges at Hong Kong different enough that it would be worth checking out a few of them, or is it better to get comfortable in one place?
I would try a couple... well three actually.

1) the new qantas lounge
2) a Cathay lounge or two like The Cabin and The Bridge.

I'm not a fan of the larger cx lounges such as the wing and the pier. (they are good lounges compared to US lounges, but there are better ones I think in hkg )
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Old May 29, 2014, 8:32 am
  #182  
 
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Redeeming Asia Miles for access, but not for myself

Family members are flying CX LAX-HKG-HKT (in Y) in late August. They have no status. I understand I can redeem Asia Miles for lounge access, and I'd like to do that for them as a treat for their layover, but since I'm not traveling with them how does that work? CX website seems to indicate it's possible, but also talks about doing it in person, so I'm unsure as to logistics. Would appreciate pointers from anyone who may have done this. Thanks.
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Old Jun 7, 2014, 9:21 pm
  #183  
 
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I have a question regarding transfers at HKG. I'm planning on getting a ticket from SFo-HKG on SQ. Then a separate ticket on Cathay or Dragon. I was told by SQ via phone that their interline baggage agreement only covers same ticket and it would be only w Dragon than CX. The airport would make the call if I had a Dragon ticket. My connection flight can either be on CX or Dragon. I am looking at SQ1 and my connection on Cx is about 2.5 hrs later. Do i need to clear immigration? (I recall HKG having humongous lines where I waited an hr!).
Would it be better if I get a separate ticket on say CA instead of CX? I cant combine the tix due to different awards.
I'm a US citizen.
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Old Jun 13, 2014, 10:03 pm
  #184  
 
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HKG Lounge Access

A scan of this thread did not show this question.

Flying J on CX. NRT- HKG, connecting CX HKG BOM in Premier Economy as J is unavailable.

No problem using the J lounge in HKG ?

Thanks.
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Old Jun 15, 2014, 7:20 am
  #185  
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If I am flying a F award ticket, what are the rules for guest access? I would like to bring my friend to lounge around, but he isn't flying out that day... what are my options. Can he ask for a "guest pass" to get past security?
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Old Jun 15, 2014, 7:36 am
  #186  
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Originally Posted by damitssam
If I am flying a F award ticket, what are the rules for guest access? I would like to bring my friend to lounge around, but he isn't flying out that day... what are my options. Can he ask for a "guest pass" to get past security?
only ticketed passengers are permitted into the departures area. Unfortunately there is no such thing as a guest pass or gate pass for security purposes.
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Old Jun 16, 2014, 8:51 am
  #187  
 
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Originally Posted by damitssam
If I am flying a F award ticket, what are the rules for guest access? I would like to bring my friend to lounge around, but he isn't flying out that day... what are my options. Can he ask for a "guest pass" to get past security?
When was the last time you could get past security without having a flight that day??!?
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Old Jun 16, 2014, 9:18 am
  #188  
 
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Originally Posted by HMPS
A scan of this thread did not show this question.

Flying J on CX. NRT- HKG, connecting CX HKG BOM in Premier Economy as J is unavailable.

No problem using the J lounge in HKG ?

Thanks.
Are you a Marco Polo member?

If not then it doesn't look like you can access the J lounge at HKG. According to OneWorld rules, you can access the lounge if you have a long haul flight in J or F for one of your flights, and long haul is defined as 5 hours or longer. Your NRT-HKG flight in J is scheduled to be just under 5 hours, at 4 hours and 50 minutes roughly.

Rules stated under the "oneworld lounge access for First Class or Business Class customers" section

http://www.oneworld.com/ffp/lounge-access

I could be wrong, but that's my interpretation.
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Old Jun 16, 2014, 4:58 pm
  #189  
 
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Originally Posted by nightkhan
Are you a Marco Polo member?

If not then it doesn't look like you can access the J lounge at HKG. According to OneWorld rules, you can access the lounge if you have a long haul flight in J or F for one of your flights, and long haul is defined as 5 hours or longer. Your NRT-HKG flight in J is scheduled to be just under 5 hours, at 4 hours and 50 minutes roughly.

Rules stated under the "oneworld lounge access for First Class or Business Class customers" section

http://www.oneworld.com/ffp/lounge-access

I could be wrong, but that's my interpretation.
Thanks.
I thought with a J BP for the NRT - HKG leg NRT lounge would be a no problem.

It is the HKG BOM leg where I had to accept PE.

Have no status with CX or BA (used Avios) . Hoping J seats open up.
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Old Jun 16, 2014, 7:58 pm
  #190  
 
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Originally Posted by HMPS
Thanks.
I thought with a J BP for the NRT - HKG leg NRT lounge would be a no problem.

It is the HKG BOM leg where I had to accept PE.

Have no status with CX or BA (used Avios) . Hoping J seats open up.
Actually are you asking about lounge access at NRT or HKG? At NRT you can definitely use the lounge since you're in J, but at HKG you might be out of luck.
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Old Jun 16, 2014, 8:05 pm
  #191  
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Originally Posted by nightkhan
Actually are you asking about lounge access at NRT or HKG? At NRT you can definitely use the lounge since you're in J, but at HKG you might be out of luck.
OP wanted to know if their inbound boarding pass (from NRT in J) would qualify for lounge access at HKG prior to the onward leg in premium economy.

The answer would be no. (I was not sure whether PEY granted lounge access in its own right originating in HKG but that doesn't seem to be the case).

Depending how long the transit was in HKG, the OP would have access to the arrivals lounge. But that is landside.
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Old Jun 17, 2014, 12:11 am
  #192  
 
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Originally Posted by nightkhan
When was the last time you could get past security without having a flight that day??!?
for HKG, you don't need a flight on the same day. you just need a valid boarding pass, which could be issued for CX flights 48 hrs before scheduled departure time to your mobile after on-line check-in. alternatively the earliest paper boarding pass can be issued at airport express stations 5:30 am the day before your flight, or at the airport 24 hours before your flight.
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Old Jun 17, 2014, 12:35 pm
  #193  
 
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Originally Posted by marcuslai
for HKG, you don't need a flight on the same day. you just need a valid boarding pass, which could be issued for CX flights 48 hrs before scheduled departure time to your mobile after on-line check-in. alternatively the earliest paper boarding pass can be issued at airport express stations 5:30 am the day before your flight, or at the airport 24 hours before your flight.
In that case logistics-wise, the guest would then have to ask to be escorted back out of departure side. And that's if he is flying out within that 48 hour time frame on a CX flight or OneWorld flight
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Old Jun 18, 2014, 1:25 pm
  #194  
 
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Originally Posted by LHR/MEL/Europe FF
OP wanted to know if their inbound boarding pass (from NRT in J) would qualify for lounge access at HKG prior to the onward leg in premium economy.

The answer would be no. (I was not sure whether PEY granted lounge access in its own right originating in HKG but that doesn't seem to be the case).

Depending how long the transit was in HKG, the OP would have access to the arrivals lounge. But that is landside.
Thanks. That is useful. layover in HKG is five hours.

Any downside ( yes security-IMM) ...but taxes etc ? Paid taxes (exit fees) in BKK so want to make sure....
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Old Jun 18, 2014, 3:28 pm
  #195  
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Originally Posted by HMPS
Thanks. That is useful. layover in HKG is five hours.

Any downside ( yes security-IMM) ...but taxes etc ? Paid taxes (exit fees) in BKK so want to make sure....
Shouldn't be any issues with departure tax (unlike BKK where sometimes they will ask you to pay if it hasn't already been collected on the ticket and you decide to exit during transit).

The only issue is the length of immigration lines... these can be up to 20-30 mins if you get there at a really busy time of day. That's for both inbound and outbound.

The arrival lounge is nothing spectacular, and it's pretty small. But it is somewhere to shower and eat.
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