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Old Oct 29, 2013, 2:12 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: littlevoices
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Lounge Admittance Policy and Guest Admittance Policy
Please see this link for details of lounge admittance for:
  • Marco Polo Members
  • Oneworld status holders
  • Business and First Class Passengers
  • People not flying Cathay Pacific or Dragonair
  • Guests


The following FAQs are addressed below:
  • What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
    • Which departures lounge should I use?
      • I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?
        • I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
          • Can I visit multiple lounges?
            • Do operational-upgrades (op-ups) come with upgraded lounge benefits?
              • Do mile-upgraded (award) tickets come with lounge benefits?
                • What if I want to meet up with fellow FlyerTalkers in CX lounges?
                  • Transiting through HKG and getting to the lounges
                    • Is it possible to visit airside lounges during a transit and then exit the airport?





What lounges does Cathay Pacific operate at HKIA (aka “what are my choices”)?
Cathay Pacific (together with subsidiary Dragonair) operate the following lounges at Hong Kong:

Departure lounges:
  • The Wing - First Class
  • The Wing - Business Class
  • The Pier - First Class
  • The Pier - Business Class
  • The Cabin - Business Class - Closed as of 1 May 2018
  • The Bridge - Business Class
  • The Deck - Business Class

All departure lounges are airside and are only accessible by passengers who have an onward boarding pass and who have cleared security and passport control.


Which departures lounge should I use?
Depending on your access entitlement, you can use any lounge in the terminal. You should check how long it takes to get to your departure gate from the lounge you choose

Food
  • The Wing - F Class, there is a buffet restaurant, and an a-la-carte menu, and a Champagne bar.
  • The Wing - J Class, there is a new Coffee Loft concept offering freshly brewed coffee and freshly baked pastries. Compared to The Pier, there is also a wider selection of savoury foods.
  • The Pier - F Class has an a la carte restaurant, and no buffet. It is the newest of the lounges, and the most up to date in Cathay's service offering.
  • The Cabin has The Deli and the Health Bar which offer made-to-order hot sandwiches and antipasti, and fresh juices. There is also a small western and Asian food buffet. There is no separate F class dining or seating at The Cabin. The Cabin is permanently closed.
  • The Bridge features The Bakery, which offers freshly baked bread and pizzas, as well as sandwiches, pastries, Asian and Western soups, and fresh salads. There is no separate F class dining or seating at The Bridge.
    F Class Lounge Menus: http://www.flyertalk.com/forum/catha...nge-menus.html

For details of what facilities are offered in each lounge, please refer to the links on the Cathay Pacific/Dragonair websites:

Cathay Pacific Hong Kong Airport Lounges


AusBT reviews of new CX lounges:
The Wing Business Class Review
The Wing First Class Review
The Bridge
The Pier First Class
The New Pier Business Class lounge



Discussion on CX Lounges World Wide:
New - The Bridge
The Wing - The Best Oneworld Business Lounge in the network?
Review of new F wing
Cathay Pacific – Chicago (ORD) Lounge
New CX lounge in SFO???
The New Pier First and Business Class lounges
The New Pier Business Class Lounge
London Heathrow lounge experience
The Deck



I am not a Marco Polo Club member. I am not travelling on a Cathay Pacific or Dragonair flight. Can I use one of the lounges?

Please see the above section which include details on Admittance policies.

The following can access Cathay Pacific lounges to the extent as detailed in the above admittance policy:
  • First and Business Class passengers flying oneworld marketed and operated flights, class of lounge depending on class of travel
  • Oneworld Sapphire members (including Marco Polo Gold members) departing on a oneworld marketed and operated flight, J lounges
  • Oneworld Emerald members (including Marco Polo Diamond members) departing on a oneworld marketed and operated flight, F or J lounges
  • Marco Polo Silver members departing on a Cathay Pacific or Cathay Dragon marketed and operated flight, J lounges (any lounge provided by CX to J passengers except for JFK, where SL members are directed to the Admiral's Club when it is open)
  • Marco Polo Silver, Gold, and Diamond members departing on a Cathay Pacific or Cathay Dragon marketed flight operated by another carrier, class of lounge depending on status, for Cathay Pacific-owned lounges only, if physically accessible and open.

If you do not fall into any of these categories you are out of luck (or you can be guested in).


I am arriving off CX First Class and connecting to a CX or KA flight in Business Class. Can I access the First Class lounge during my transit?
Yes. You will be issued with two lounge invitations when you check in for your flight, one for use at your outport and one for use in Hong Kong. Your Hong Kong lounge invitation will clearly display an invitation to "The Wing/Pier/Cabin/G16 Lounge - FIRST CLASS".
There is some discussion at this thread regarding long transits between a First Class and Business Class flights and lounge entitlement: F lounge use when departing J after long next day transit

Can I visit multiple lounges?
Yes. Although the lounge invitation is collected upon entry, a lounge invitation is not required to enter a lounge. Your boarding pass showing cabin and status, and your frequent flyer card if you are relying on oneworld access privileges, is sufficient. The first time you use a boarding pass to enter, the gate staff will need to scan it to check entry eligibility. A re-entry stamp will then be stamped on your boarding pass, this is so that subsequent entries using that boarding pass will not need it scanned.


Do operational-upgrades (op-ups) come with upgraded lounge benefits?
No. This is because an operational upgrade relates solely to needing to re-seat a passenger on board. There is no operational reason to provide other benefits associated with the upgraded travel class such as lounge entry, priority baggage, or bonus miles.

For example, unless he has status etc. allowing first class lounge entry, a business class traveller upgraded to first class for operational reasons will receive a first class boarding pass paired with a business class lounge invitation. Attempts to use the first class boarding pass to enter a first class lounge will be denied when the lounge agent scans his boarding pass. Similarly, an economy or premium economy class passenger op-up'ed to business class does not receive lounge benefits.


Do mile-upgraded (award) tickets come with lounge benefits?
Yes, award tickets have the same lounge benefits as a regular ticket.


What if I want to meet up with fellow FlyerTalkers in CX lounges?
You could try having a look at this thread: Lounge Meetup Master Thread


Transiting through HKG and getting to the lounges

To provide an idea of where the lounges are located throughout the airport:
  • The Wing is near gates 1-4, G16 is near Gates 15-19. Both of these are on the far east side of the concourse - the Wing is southeast, and G16 is northeast.
  • The Cabin is near gate 21, centrally located also on the eastern side of the concourse.
  • The Bridge is centrally located on the west side of the concourse, within a five minute walk from all gates 30-71. This is probably the most strategically located of all the lounges given the volume of gates it is close to.
  • The Pier is on the northwest side of the concourse, nestled among the 60s gates.
  • *As of now, there is no lounge on the southwest side of the concourse (gates 40), but the Bridge is no more than a 5 minute walk from all of the 40s gates.

When transiting, you can use any transit point as they all lead to the same departures area of the airport. You can utilize any transit checkpoint to successfully reach your departure gate without much difference in walking time Therefore, if you see a transit point with no queue, just use it - you don't need to go to a transit point near your next departing gate. From experience, E1/E2 transit points are the points with the most congestion, but maximum time waiting through these points is about 15 minutes.


Is it possible to visit airside lounges during a transit and then exit the airport?

**Updated, this no longer seems possible, per this thread: Stuck in HKG without being able to Exit , previously there was some view that it may be possible, but this appears to be moot: Using HKG departure-side lounges before clearing immigration
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Lounge Access and other Lounge FAQs

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Old Sep 5, 2019, 4:21 am
  #1696  
hmv
 
Join Date: Apr 2008
Location: Rotterdam, The Netherlands
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Question from me as planegeek: which lounge has actually the best views on the runway and tarmac?
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Old Sep 5, 2019, 6:37 pm
  #1697  
 
Join Date: Mar 2006
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Originally Posted by hmv
Question from me as planegeek: which lounge has actually the best views on the runway and tarmac?
Definitely the Pier J and F. A close second is the Bridge.
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Old Sep 11, 2019, 8:33 am
  #1698  
 
Join Date: Feb 2015
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What time is the last CX flight departure from HKG? Of the CX lounges in HKG, only The Wing shows a closing time of ‘until last departure’.

Thinking of connecting through HKG, with connection time of 13hrs, on a weekend. Don’t want to go out of the airport as I might be greeted by protests. So I’m planning on just staying at the lounge.

And am I allowed to stay in the lounge that long?
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Old Sep 11, 2019, 12:49 pm
  #1699  
 
Join Date: Sep 2013
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Originally Posted by boybi
What time is the last CX flight departure from HKG? Of the CX lounges in HKG, only The Wing shows a closing time of ‘until last departure’.

Thinking of connecting through HKG, with connection time of 13hrs, on a weekend. Don’t want to go out of the airport as I might be greeted by protests. So I’m planning on just staying at the lounge.

And am I allowed to stay in the lounge that long?
All lounges except Wing close at 00:30
last flight is around 2

Wing will be closed after and I doubt you will be able to stay. I had overnight in Wing once only when 659 was delayed
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Old Sep 12, 2019, 6:58 am
  #1700  
 
Join Date: Jul 2014
Posts: 346
If I'm booked for the below flights (as transit), am I eligible to use F lounges in HKG?

CX 549 HND (16:25) - HKG (20:00) FIRST
CX 659 HKG (01:45) - SIN (05:30) BUSINESS

My understanding is YES, since Cathay's website states the lounge admittance policy as below:

"If you are travelling in different cabin classes within a single ticketed journey (e.g. from Singapore to Hong Kong in Business Class, and a connecting flight to Paris in Premium Economy), we will honour the highest class of travel (Business Class) for lounge entitlement* throughout your whole journey to make it a comfortable one. Please note that this only applies to flights operated by Cathay Pacific and Cathay Dragon."
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Old Sep 12, 2019, 7:28 am
  #1701  
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Originally Posted by sushimaru
If I'm booked for the below flights (as transit), am I eligible to use F lounges in HKG?

CX 549 HND (16:25) - HKG (20:00) FIRST
CX 659 HKG (01:45) - SIN (05:30) BUSINESS
Yes
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LHR/MEL/Europe FF is offline  
Old Sep 14, 2019, 8:49 am
  #1702  
 
Join Date: Sep 2013
Location: Singapore
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Posts: 902
Hi all,

Are we able to use lounge passes accrue as mid tier benefits when travelling on a QR operated flight with a CX code share?

Thanks
CXFlyerBoy is offline  
Old Sep 14, 2019, 12:09 pm
  #1703  
 
Join Date: Apr 2018
Programs: CX ows, DL E+
Posts: 188
Originally Posted by CXFlyerBoy
Hi all,

Are we able to use lounge passes accrue as mid tier benefits when travelling on a QR operated flight with a CX code share?

Thanks
Most likely not as you can only redeem your lounge pass through to CX website during Manage my Booking and Online Check-In, and as your flight is on QR metal, the check-in and manage booking should be done through QR's site. I do recall that if you add your MPC number to another OW booking, you can still see it in the CX site/app, but I don't think you can make edits to.your booking through CX website or app.
Sozee is offline  
Old Sep 18, 2019, 9:29 am
  #1704  
 
Join Date: Jul 2017
Location: HKG
Programs: CX Gold, MB Titanium
Posts: 123
I tried dissecting the earlier posts above about this, but still couldn't really figure out a definitive answer...

Planning on going to Koh Samui this October, and flights through CX.com are approx. 5K. If purchasing through an OTA it comes out to be around 3.7K however it's only listed as Bangkok Air and not a CX codeshare flight.

Would I still be able to check-in at the CX counters and get lounge access if I purchase through OTA? I'm quite sure the answer is no, however worth a shot in asking before I pull the trigger on either choice.
somemale is offline  
Old Sep 18, 2019, 10:08 am
  #1705  
Original Member
 
Join Date: May 1998
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I did a search of the thread but couldn't see this question. I recently saw that Cathay Pacific notes "If you are travelling in different cabin classes within a single ticketed journey (e.g. from Singapore to Hong Kong in Business Class, and a connecting flight to Paris in Premium Economy), we will honour the highest class of travel (Business Class) for lounge entitlement* throughout your whole journey to make it a comfortable one. Please note that this only applies to flights operated by Cathay Pacific and Cathay Dragon."

I am flying to Hong Kong premium economy from YVR and then business (i fare) on Cathay Dragon to Kathmandu. From the above, can I assume that Cathay will allow me lounge access into business class lounges in both YVR and HKG?

Thanks!
Lornag is offline  
Old Sep 18, 2019, 10:19 am
  #1706  
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Yes, assuming you have a single ticket covering both sectors. Is that not obvious in Canadian English?
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Old Sep 18, 2019, 10:57 am
  #1707  
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Sure it is. However my itinerary on the Cathay website says something different. It states only for the Cathay Dragon Sectors:

"All passengers in this flight sector are eligible to access the Business Class Lounge"


Thank you for your kind reply.
Lornag is offline  
Old Sep 18, 2019, 3:04 pm
  #1708  
 
Join Date: Sep 2005
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Posts: 6,437
Originally Posted by Lornag
I did a search of the thread but couldn't see this question. I recently saw that Cathay Pacific notes "If you are travelling in different cabin classes within a single ticketed journey (e.g. from Singapore to Hong Kong in Business Class, and a connecting flight to Paris in Premium Economy), we will honour the highest class of travel (Business Class) for lounge entitlement* throughout your whole journey to make it a comfortable one. Please note that this only applies to flights operated by Cathay Pacific and Cathay Dragon."
I also just saw this 2 days ago. Seems like a new addition to the website. Some people were looking for proofs before, and now they have it.
ernestnywang is offline  
Old Sep 18, 2019, 4:16 pm
  #1709  
sxc
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Originally Posted by somemale
I tried dissecting the earlier posts above about this, but still couldn't really figure out a definitive answer...

Planning on going to Koh Samui this October, and flights through CX.com are approx. 5K. If purchasing through an OTA it comes out to be around 3.7K however it's only listed as Bangkok Air and not a CX codeshare flight.

Would I still be able to check-in at the CX counters and get lounge access if I purchase through OTA? I'm quite sure the answer is no, however worth a shot in asking before I pull the trigger on either choice.
In both cases you wouldn’t be able to check in at CX counters. You need to check in at the operating carrier.

If your ticket is not on the CX code you won’t have access to the CX lounge.
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sxc is offline  
Old Sep 19, 2019, 2:24 am
  #1710  
 
Join Date: Aug 2009
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Posts: 56
I'm guessing that if I fly pek-hkg in cx 1st and then onward to icn in cx biz on separate tickets then I will only get access to the business class lounges in hkg while in transit, presume that Cathay can check luggage all the way through tho?
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