Typhoon HATO
Aug 22, 2017 | 7:17 pm
#48
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Aug 22, 2017 | 7:33 pm
#50
Join Date: Dec 2001
Location: China
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Flying YYZ to OKA found out after arriving in HK that the HKG to OKA leg is cancelled. Everything was booked via Cathay Pacific site so we went to the CP counter. We are Marco Polo Green, they directed us to the Cathay Dragon counter who told us to call the reservation line. After 2 hours of waiting on hold we went back to the desk. After an hour pleading politely for another flight they offered to book us in the 27 (original flight is 23rd) but suggested that we don't book the 27th but rather wait until the 23rd. They said that the airline should contact us and possibly get us on an earlier flight. No food or lodging assistance was offered. They said that we have to fend for ourselves. Still waiting on airside for word. Any idea the best way to proceed?
It's a weather delay, so yes, you do need to fend for yourselves. You may be abkle to claim some goodwill compensation, but otherwise start looking at the small print of your travel insurance
Aug 22, 2017 | 7:43 pm
#51
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Unless everything is on lock down including the MRT service.
Aug 22, 2017 | 7:47 pm
#52
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Aug 22, 2017 | 8:09 pm
#54
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Aug 22, 2017 | 8:15 pm
#55
Join Date: Feb 2002
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Not directly CX related, but there were a couple of flights still trying to get out.
NH812 / ETD 0940 - pilots were talking to ATC and after hearing reports of current wind and windshear just cancelled. I think the passengers must have already been onboard. Windshear was 20-25 knots and severe turbulence.
I suspect AY100 is going not going either.
SQ857 says gate closed (STD 09:05 - current time 10:14) so I bet it's a no go too.
NH812 / ETD 0940 - pilots were talking to ATC and after hearing reports of current wind and windshear just cancelled. I think the passengers must have already been onboard. Windshear was 20-25 knots and severe turbulence.
I suspect AY100 is going not going either.
SQ857 says gate closed (STD 09:05 - current time 10:14) so I bet it's a no go too.
Aug 22, 2017 | 8:18 pm
#56
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The current track has Hato skirting the southern part of Lantau in the next couple of hours, so I don't think there's going to be much flying out of HKG until later this afternoon or evening...
Aug 22, 2017 | 8:28 pm
#58
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Kudos to CX crew for safely bringing down some of the morning arrivals ^
Not gonna argue with you but suggest you to double check your claims and also the definition of signal #9
Not gonna argue with you but suggest you to double check your claims and also the definition of signal #9
Aug 22, 2017 | 8:36 pm
#59
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I don't think the HKO was considering this to be a T9 or T10 until this morning, after they had already pre-announced the T8 was going up early this morning. It's all academic, as the complaints always come when the HKO raises the T8 and it turns out to be a damp squib. This time they seem to have underestimated it, but "close enough" to call the day off for everybody.
Aug 22, 2017 | 8:44 pm
#60
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No AEL
This message issued : 2017-08-23 09:10
Hurricane Signal 10
For safety reasons, Rail Service in the open or above ground sections of the railway and MTR Bus Service have now been suspended.
Whilst all efforts are being made to maintain a limited Rail Service in the underground sections of the railway, travel time may be longer and Rail Service may stop at any time without notice.
This message issued : 2017-08-23 09:10
Hurricane Signal 10
For safety reasons, Rail Service in the open or above ground sections of the railway and MTR Bus Service have now been suspended.
Whilst all efforts are being made to maintain a limited Rail Service in the underground sections of the railway, travel time may be longer and Rail Service may stop at any time without notice.