Typhoon HATO
Aug 21, 2017, 11:08 pm
#4
Join Date: Sep 2016
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CX could have moved the flight because of expected congestion on Wednesday due to cancellations but that's also speculative. The most likely thing that will happen is that CX officially file that the delay was caused by Typhoon Hato and that no comp for EU261 is applicable.
Aug 21, 2017, 11:18 pm
#5
Original Poster
Join Date: Mar 2006
Location: HKG
Programs: BA
Posts: 392
Aug 21, 2017, 11:20 pm
#6
Original Poster
Join Date: Mar 2006
Location: HKG
Programs: BA
Posts: 392
Aug 21, 2017, 11:25 pm
#7
Original Poster
Join Date: Mar 2006
Location: HKG
Programs: BA
Posts: 392
CX could have moved the flight because of expected congestion on Wednesday due to cancellations but that's also speculative. The most likely thing that will happen is that CX officially file that the delay was caused by Typhoon Hato and that no comp for EU261 is applicable.
CX234 was supposed to land at 0635 23/8. Unless HKG shuts down before that time then the delay should not have been from the typhoon?
Aug 21, 2017, 11:27 pm
#8
Join Date: Oct 2009
Location: ORD [formerly] + HKG
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On top of this, seems like 3333 5500 3838 and 3888 all down right now... 
I think that's exactly when it's supposed to hit HKG...
I think that's exactly when it's supposed to hit HKG...
Aug 21, 2017, 11:59 pm
#10
Join Date: Aug 2012
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I'm currently in hkg. Flew in on an F award using AS miles and supposed to fly to SYD tomorrow. Got a txt from cathay saying "Typhoon Hato approaching HK and your flight will be impacted.
You can use our ticket waiver to change your travel plan to avoid
disruption."
I called Cathay but because the ticket is owned by Alaska, they can't change anything. Called alaska and they said because I already completed the first leg, nothing can be changed anymore. Not sure what I should do because both parties have told me to contact the other.
You can use our ticket waiver to change your travel plan to avoid
disruption."
I called Cathay but because the ticket is owned by Alaska, they can't change anything. Called alaska and they said because I already completed the first leg, nothing can be changed anymore. Not sure what I should do because both parties have told me to contact the other.
Aug 22, 2017, 12:05 am
#11
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,564
Many European flights that are supposed to land in HKG on early morning 23rd are delayed by 10 hours or so.
As this is an extraordinary circumstance caused by a typhoon, no EU261 compensation is due. But CX should provide care (food) during the delay as the flights will depart in evening rather than mid-day.
As this is an extraordinary circumstance caused by a typhoon, no EU261 compensation is due. But CX should provide care (food) during the delay as the flights will depart in evening rather than mid-day.
Aug 22, 2017, 12:12 am
#12
Join Date: Oct 2009
Location: ORD [formerly] + HKG
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Posts: 2,966
IMO, it's a super smart and sensible policy to implement rather than having flights stranded everywhere like TPE and CAN. Kudos to CX for being proactive.
AA 193 also canceled fwiw.
The only flights that have already departed seem to be 845, 899, 811 and 829.
AA 193 also canceled fwiw.
The only flights that have already departed seem to be 845, 899, 811 and 829.
Aug 22, 2017, 12:35 am
#13
Join Date: Feb 2011
Posts: 5,797
EU261 is generally not applicable to weather delays. They are classed as extraordinary events, unless very specific circumstances arise - for example a snow delay when flying to a ski resort. Typhoons happen a lot in HK but they are not predictable.
Hato looks like it will be a direct hit but not particularly strong. Maybe it wont affect flights too much.
Hato looks like it will be a direct hit but not particularly strong. Maybe it wont affect flights too much.
Aug 22, 2017, 1:10 am
#14
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
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Posts: 19,803
Aug 22, 2017, 1:21 am
#15
Join Date: Sep 2016
Location: MNL / SFO / NYC
Programs: IHG Spire | Marriott Plat | UA Plat | AA Plat Pro
Posts: 533
I'm currently in hkg. Flew in on an F award using AS miles and supposed to fly to SYD tomorrow. Got a txt from cathay saying "Typhoon Hato approaching HK and your flight will be impacted.
You can use our ticket waiver to change your travel plan to avoid
disruption."
I called Cathay but because the ticket is owned by Alaska, they can't change anything. Called alaska and they said because I already completed the first leg, nothing can be changed anymore. Not sure what I should do because both parties have told me to contact the other.
You can use our ticket waiver to change your travel plan to avoid
disruption."
I called Cathay but because the ticket is owned by Alaska, they can't change anything. Called alaska and they said because I already completed the first leg, nothing can be changed anymore. Not sure what I should do because both parties have told me to contact the other.
What do you mean by 'impacted'? So far none of the HKG-SYD flights for tomorrow have been cancelled (at least based on the CX website) so there's nothing to be done as your original flight is still scheduled to operate.