Time for MH flights to post?
Jan 23, 2014 | 10:11 am
#46
Join Date: Jan 2011
Programs: BAEC Silver
Posts: 48
OK, virtually all my MH miles have posted (Only 86 miles of KUL-PEN left). Dates of travel v. date of posting below, if its of help to anyone.
PEK-KUL (19/12) (18/01)
KUL-PEN (19/12) (N/A)
PEN-KUL (23/12) (18/01)
KUL-BLR (23/12) (18/01)
BLR-KUL (03/01) (23/01)
KUL-PEK (03/01) (23/01)
So about 3-4 weeks to post, in my case. All travel was in Z-class, except KUL-PEN-KUL which was discount Y, if that helps.
PEK-KUL (19/12) (18/01)
KUL-PEN (19/12) (N/A)
PEN-KUL (23/12) (18/01)
KUL-BLR (23/12) (18/01)
BLR-KUL (03/01) (23/01)
KUL-PEK (03/01) (23/01)
So about 3-4 weeks to post, in my case. All travel was in Z-class, except KUL-PEN-KUL which was discount Y, if that helps.
Jan 24, 2014 | 4:02 am
#47
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
Submitted my 3 missing flights 3 days ago via theclub email. Yesterday I got email form them saying they are checking with MH and saw it on my MPC account.
Just wonder, in this case, who will pay who? Will MH needs to pay CX as I took MH flight and credited to CX account? or the other way around?
Just wonder, in this case, who will pay who? Will MH needs to pay CX as I took MH flight and credited to CX account? or the other way around?
Jan 28, 2014 | 9:26 am
#48
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
ok thanks. i got another questin. i have submitted 3 missing flights, sin-kul, kul-dxb, dxb-kul. the first 2 flights have been posted.
the last flight was rejected, the reason is "We are unable to find your membership name on the flight passenger list."
how can this be? i had submitted the boarding pass woth my name and i did flew that flight. how can they said they cannot find my membership name in the list?
what can i do now?
Edited: I just notice the BP does not have my MPC number. is that the issue and now i cannot claim the miles, although i have it on the reservation and the other 3 flights are ok?
the last flight was rejected, the reason is "We are unable to find your membership name on the flight passenger list."
how can this be? i had submitted the boarding pass woth my name and i did flew that flight. how can they said they cannot find my membership name in the list?
what can i do now?
Edited: I just notice the BP does not have my MPC number. is that the issue and now i cannot claim the miles, although i have it on the reservation and the other 3 flights are ok?
Last edited by lingua101; Jan 28, 2014 at 10:09 am
Jan 31, 2014 | 4:08 am
#49
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
Feb 2, 2014 | 4:39 am
#51
Suspended
Join Date: Dec 2012
Posts: 2,377
Feb 3, 2014 | 4:12 am
#52
Join Date: Sep 2005
Location: TPE / HSZ
Programs: CX GO (=SPH), IHG Diamond Amb, Hertz 5*, Accor, Hilton, National
Posts: 7,243
Feb 4, 2014 | 1:05 am
#54
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
yes absolutely. otherwise, how can the other 3 flights got posted?
I have issue with my KUL-BKK ticket on TG posted to SQ. I bought the ticket last minute at airport (due to ET screw up). While waiting for the flight, I notice, the agent issued the boarding post in wrong oder. Last Name become First Name and vv.
The next day, I called SQ, and they told me to straight away claim missing miles and attached the boarding pass and ticket. The day after that, the flight was posted. It is very efficient. Not like CX/MH
I have issue with my KUL-BKK ticket on TG posted to SQ. I bought the ticket last minute at airport (due to ET screw up). While waiting for the flight, I notice, the agent issued the boarding post in wrong oder. Last Name become First Name and vv.
The next day, I called SQ, and they told me to straight away claim missing miles and attached the boarding pass and ticket. The day after that, the flight was posted. It is very efficient. Not like CX/MH
Feb 4, 2014 | 1:10 am
#55
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
Today I got an email from MPC saying they will validate again with MH.
CanucksHKG, yes, I will follow your suggestion if they still do not post it and asked them who was sitting on 5C with SEQ# 081 and will see what they will say....
The BN# (SEQ) is on BP and I did email them the BP.
Feb 10, 2014 | 11:53 pm
#56
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
Since I am in HKG, I called MPC and asked about my DXB-KUL status. They told me that the message they got from MH is "no show".
I told her, how can it be no show if I had the BP. She said she needs to retrieve the BP I sent to MPC via email and send the query to MH.
It seems to me it is quite "hard" for her to retrieve the email
I told her, how can it be no show if I had the BP. She said she needs to retrieve the BP I sent to MPC via email and send the query to MH.
It seems to me it is quite "hard" for her to retrieve the email
Feb 11, 2014 | 12:38 am
#57
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
Just got a call back from this nice MPC girl. She said she managed to find my BP and credited that flight. I checked into my account, yes that DXB-KUL flight has been credited now. I think MPC should learn to be more efficient.
Feb 11, 2014 | 1:02 am
#58
Suspended
Join Date: Dec 2012
Posts: 2,377
Glad it got all sorted out! Curious, which MPO line...English?
Feb 11, 2014 | 3:14 am
#59
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
Yes English line. The girl name is Olga, not sue if she is Filipino though. I cannot tell if she is Filipino or HK. She does not have strong Canto accents but also don't have strong Tagalog accents also.
I still get another 4 flights on MH on processing now.
I calle MPO on Sunday. I am very sure I press English but the girl who picked up the call speak to me in Canto.
I still get another 4 flights on MH on processing now.
I calle MPO on Sunday. I am very sure I press English but the girl who picked up the call speak to me in Canto.
Feb 26, 2014 | 1:46 am
#60
Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
This is getting crazy.
I submitted another 4 missing flights on MH SIN-KUL-KCH-KUL-SIN on 24 and 26 Jan on C.
Today I saw the claims were updated form "Processing" to "Reject". The reason is "Flight mileage has already been credited to another reward programme."
I do not know if CX even bother to see the BPs that I have sent to them. It is clearly printed my MPC number there...
I do not know who is the stupid one. CX or MH.
I guess I will not credit any MH flights anymore to CX.
Trying to call MPC (IDD), always got busy line. I have tried 10 times now
I submitted another 4 missing flights on MH SIN-KUL-KCH-KUL-SIN on 24 and 26 Jan on C.
Today I saw the claims were updated form "Processing" to "Reject". The reason is "Flight mileage has already been credited to another reward programme."
I do not know if CX even bother to see the BPs that I have sent to them. It is clearly printed my MPC number there...
I do not know who is the stupid one. CX or MH.
I guess I will not credit any MH flights anymore to CX.
Trying to call MPC (IDD), always got busy line. I have tried 10 times now