Originally Posted by
ernestnywang
Does the TKT name match your membership name (exact same order)?
yes absolutely. otherwise, how can the other 3 flights got posted?
I have issue with my KUL-BKK ticket on TG posted to SQ. I bought the ticket last minute at airport (due to ET screw up). While waiting for the flight, I notice, the agent issued the boarding post in wrong oder. Last Name become First Name and vv.
The next day, I called SQ, and they told me to straight away claim missing miles and attached the boarding pass and ticket. The day after that, the flight was posted. It is very efficient. Not like CX/MH