Time for MH flights to post?
#33

Join Date: Jan 2011
Programs: BAEC Silver
Posts: 48
I flew MH in Z Class PEK-KUL-PEN-KUL-BLR-KUL-PEK from 19/12 to 03/01 and none of the miles have credited so far, but will wait the CX-advised six weeks before submitting a mileage claim form.
Mercifully I have the original boarding passes, but is there any guidance on how long they typically take to post these days?
Mercifully I have the original boarding passes, but is there any guidance on how long they typically take to post these days?
#34




Join Date: Feb 2011
Location: EWR
Programs: CX Green | Marriott Lifetime Platinum | Hyatt Globalist | Hilton Gold | AA EXP
Posts: 816
I think there's a good chance it won't post and you will have to file a claim with CX for the missing miles. My AA and QR miles usually show up within a week or so but MH miles - i have to file a claim each time (my last MH flight was several months ago).
#35
Suspended
Join Date: May 2006
Location: HKG
Programs: A3, TK *G; JL JGC; SPG,Hilton Gold
Posts: 9,952
Wirelessly posted (Mozilla/5.0 (iPhone; CPU iPhone OS 6_1 like Mac OS X) AppleWebKit/536.26 (KHTML, like Gecko) Version/6.0 Mobile/10B142 Safari/8536.25)
Z classhave been posting badly across ow... It took me 9 days to get my d class billed to jl jmb
Z classhave been posting badly across ow... It took me 9 days to get my d class billed to jl jmb
#36
Join Date: May 2009
Posts: 768
#37

Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
I flew MH in Z Class PEK-KUL-PEN-KUL-BLR-KUL-PEK from 19/12 to 03/01 and none of the miles have credited so far, but will wait the CX-advised six weeks before submitting a mileage claim form.
Mercifully I have the original boarding passes, but is there any guidance on how long they typically take to post these days?
Mercifully I have the original boarding passes, but is there any guidance on how long they typically take to post these days?
#38

Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
My KUL-SIN segment on 12-Jan has been posted now. But none on the first 3 segments. I guess must submit retro form now....
BTW can I submit the retro via email instead of fax? Any idea what is the email address?
BTW can I submit the retro via email instead of fax? Any idea what is the email address?
#39



Join Date: Jun 2006
Location: NYC/SIN
Programs: CX DM, SQ KF
Posts: 2,344
I flew MH in Z Class PEK-KUL-PEN-KUL-BLR-KUL-PEK from 19/12 to 03/01 and none of the miles have credited so far, but will wait the CX-advised six weeks before submitting a mileage claim form.
Mercifully I have the original boarding passes, but is there any guidance on how long they typically take to post these days?
Mercifully I have the original boarding passes, but is there any guidance on how long they typically take to post these days?
And an interesting snippet..the miles show up as 'regular' miles in both our accounts on the website. However, if i look up our accounts on CX Mobile, these flights show as 'Missing mileage request / accept' for me, and as 'normal' miles in my wife's account. (Same flights, both had MPC numbers on, fax sent at the same time. .well, a 15 sec difference, but wife's form/docs were first)
#40
Join Date: Sep 2009
Location: Costa Rica, Australia, Canada and Philippines
Programs: CX Diamond, QF Platinum and Shangri La Jade
Posts: 50
I may just be extremely lucky
but my MH have always posted in just a few days.. my most recent below;
17 Jan 2014 15 Jan 2014 Malaysia Airline
17 Jan 2014 12 Jan 2014 Malaysia Airline
but my MH have always posted in just a few days.. my most recent below;17 Jan 2014 15 Jan 2014 Malaysia Airline
17 Jan 2014 12 Jan 2014 Malaysia Airline
#41
formerly gemini573




Join Date: Jun 2003
Location: LAX, HKG, and BKK
Programs: CX Emerald, WOH Globalist, Marriott Platinum, AA Lifetime Platinum, Virtuoso, Prive, STEPS, STARS
Posts: 2,233
It took almost 11 months for my MH flights to post to my MPC!!!!! I took two segments; PNH-KUL and KUL-LAX. It barely posted to my account today!!!!!! The good thing was the miles count for my new qualifying year.
#42

Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
Any idea if I can submit missing claim via email instead of fax?
What is the email i should use? [email protected]?
What is the email i should use? [email protected]?
#43

Join Date: Jan 2011
Programs: BAEC Silver
Posts: 48
UPDATE: Three of my flights (PEK-KUL on 19/12 and KUL-BLR on 23/12 in Z class, and KUL-PEN in Discount Y on 23/12) posted, but the three returns (PEN-KUL, BLR-KUL and KUL-PEK) have yet to post.
Strangely the PEN-KUL flight in Discount Y on 19/12 has yet to post, but hopefully later this week the three remaining MH flights will post. Fingers-crossed!
Strangely the PEN-KUL flight in Discount Y on 19/12 has yet to post, but hopefully later this week the three remaining MH flights will post. Fingers-crossed!
#44




Join Date: Aug 2013
Programs: CX DM, A3 Gold
Posts: 96
My HKG-KUL-MEL, ADL-KUL-HKG in December was posted 2 days ago. It took 4 weeks. Back in October, I flew HKG-KUL-FRA and return, it took 2 weeks. And another time, HKG-KUL-HKG, I have to send my original boarding pass to CX after 6 weeks and another 2 weeks for them to post. All were in Z class.
#45

Join Date: Jun 2009
Location: SIN
Programs: TK-G | Accor P | SQ-G | Marriott T
Posts: 3,873
Submitted my 3 missing flights 3 days ago via theclub email. Yesterday I got email form them saying they are checking with MH and saw it on my MPC account.
Just wonder, in this case, who will pay who? Will MH needs to pay CX as I took MH flight and credited to CX account? or the other way around?
Just wonder, in this case, who will pay who? Will MH needs to pay CX as I took MH flight and credited to CX account? or the other way around?

