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Just got off the phone with MPO. Apparently they are still updating / migrating the bookings, so that is why some of the E-TKT info is not yet showing on MMB.
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Just did a dummy booking on the new system to see how everything was, and noticed strange things with the seat maps. KUL-HKG-JFK return.
HKG-JFK-HKG were showing as 77D (J up to row 26), but were missing row 12 in the mini-cabin. Seemed like all of rows 11 and 16 were blocked (bulkhead?). The HKG-KUL leg was operated by a "77W" with J up to row 25 :confused: I was also able to select a seat in the F cabin (only 1D and 2D were available), which I found strange. Will CX allow these F seats on regional two-class flights to be chosen online now, even for lowly SLs like myself? :cool: |
Originally Posted by jumbojet19920711
(Post 18007244)
Just did a dummy booking on the new system to see how everything was, and noticed strange things with the seat maps. KUL-HKG-JFK return.
HKG-JFK-HKG were showing as 77D (J up to row 26), but were missing row 12 in the mini-cabin. Seemed like all of rows 11 and 16 were blocked (bulkhead?). The HKG-KUL leg was operated by a "77W" with J up to row 25 :confused: I was also able to select a seat in the F cabin (only 1D and 2D were available), which I found strange. Will CX allow these F seats on regional two-class flights to be chosen online now, even for lowly SLs like myself? :cool: Cathay Pacific completes upgrade of reservations system http://www.cathaypacific.com/cpa/en_...0007d21c39____ |
Originally Posted by andy1022
(Post 18007390)
"One more customer facing system, Advance Seating Request, is currently offline but scheduled to go back online on Tuesday, 14 February. "
Cathay Pacific completes upgrade of reservations system http://www.cathaypacific.com/cpa/en_...0007d21c39____ I still can't find my bookings/reservations after logging in...seems like 'Manage my booking' tab has disappeared? |
Originally Posted by ac8781
(Post 18007697)
I still can't find my bookings/reservations after logging in...seems like 'Manage my booking' tab has disappeared?
To me, I find that there was showing my upcoming trip on the cover page of MPO account, but now I cant see any upcoming trip showing up, but the current status and remaining miles left to renew, etc. I can retrieve both (two) of my upcoming booking under the manager my booking. |
The bookings don't show with the page when I login to MPC. however, Manage My Booking link will show up the bookings fine. Also, notice the booking number is updated to 6 digits instead of 5, so yes, say hi to Amadeus.
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Originally Posted by jumbojet19920711
(Post 18007244)
Just did a dummy booking on the new system to see how everything was, and noticed strange things with the seat maps. KUL-HKG-JFK return.
HKG-JFK-HKG were showing as 77D (J up to row 26), but were missing row 12 in the mini-cabin. Seemed like all of rows 11 and 16 were blocked (bulkhead?). The HKG-KUL leg was operated by a "77W" with J up to row 25 :confused: I was also able to select a seat in the F cabin (only 1D and 2D were available), which I found strange. Will CX allow these F seats on regional two-class flights to be chosen online now, even for lowly SLs like myself? :cool: |
It appears that CX fell off from AA and ITA's systems.
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For those of you who have access to your bookings - are all of your segments in the proper order?
I ask not to alarm you, but just out of curiosity. That's been an issue in past airline system migrations that I was involved with. |
Segments are in the right order. 77H was dropped to 773 (still showing 77H in KVS)
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I have an F award on Cathay (via AA) that is leaving Thursday, and I made a routhing change.
AA is claiming that because I'm going to Phuket, they don't have an electronic ticketing arrangement with Dragonair covering it -- they say it's location specific. Someone on the AA board suggested it might be this system issue. Is there a phone number for Cathay that is dedicated to F passengers - I can't get through on the regular number. Thanks in advance! |
Cannot see any AA codeshared flights operated by CX.
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Was able to view my reservation for a flight later this week, and it gave me a new PNR.
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Originally Posted by ak333
(Post 18008988)
For those of you who have access to your bookings - are all of your segments in the proper order?
I ask not to alarm you, but just out of curiosity. That's been an issue in past airline system migrations that I was involved with. |
Not sure if this is a coincidence but I waitlisted for award travel next August and they just cleared this afternoon.
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