FlyerTalk Forums - System upgrade progress.

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Quote:

Originally Posted by hadsst (Post 17998017)

We haven't seen any 'E' fares yet though. PE fares for QF are from HKD10880 + tax, so I expect CX will eventually offer something similar.

Same for LHR when BA is offering PE at $9880 + tax.

In fact as of now the reservation system does not even have E class shown as of now.

I hope the pricing of PE will be revised and what we are seeing is just because they haven't loaded better pricing after the upgrade. Otherwise CX has priced the self out of the market or they are going to have an amazing product (not likely).

Quote:

Originally Posted by JALPak (Post 17997895)

Checked the schedule of some flights, it now shows exactly which aircraft type instead of saying it varies (EQV?) :)

HKG to SYD doesn't show 33G/33E/33B, only 333:

http://farm8.staticflickr.com/7050/6...c9f62da9_b.jpg

I noticed two changes on Expert Flyer: F class now showing F6 as max instead of F4 on the 777 and up to F9 on the 747.
Also showing P for "Premium only" seats -- I assume that me OW Ruby or higher?

I've just found something interesting. It shows on Expertflyer seat 92A on a 74K will be a Premium Economy/Economy seat?!:eek:
If you make a dummy booking into PE you can see the button let you chose UD but you can't really see/chose that seat.
That means 92A will be a single PE seat on UD? That's really...:D

Manage My Booking now out till 8pm on the 13th.
Timetable slipping?

Just a quick update here... flew CX711 HKG-SIN this afternoon, and it doesn't look like there were any negative effects due to the upgrade apart from the website being down. Check-in at the airport was smooth (at the J counters, at least), and, to most pax, they probably wouldn't have noticed anything if they didn't go to the website.

On a side note, the coffee at the refurbished Wing is not bad at all.

Quote:

Originally Posted by Awesom Andy (Post 17999382)

I was on the same flight today! Yup - check in was very smooth!

Quote:

Originally Posted by moa999 (Post 17999299)

Manage My Booking now out till 8pm on the 13th.
Timetable slipping?

Downtime affecting Manage My Booking Services

15:00, 11/Feb/2012 HKT until further notice
(07:00, 11/Feb/2012 GMT until further notice)

Manage My Booking services are not available during the time listed above due to scheduled maintenance. Please send us an email at [email protected] for any urgent assistance. We apologise for any inconvenience caused.

Does CX have a major problem in migrating the booking record? They decided to extend another 1.5 days, and now, they announced that it is closed until further notice.

Quote:

Originally Posted by andy1022 (Post 17999669)

Hmmm hope they open it soon... its annoying not having it available. At Least online check-in is available.

Has anyone done OLCI post sysytem upgrade? Any changes to it?

Quote:

Originally Posted by andy1022 (Post 17999669)

(This is intended for those who know the basics of a PNR. I apologise for those who might want to skip this thread.)

I have some bookings myself and set up 1 dummy booking before the PSS Migration. In addition, I have access to several other bookings of other people. I have been closely monitoring these bookings as well as talking to the MPO call centre, and my observation is that there seems to be several steps involved in the migration:

1. A 1A PNR is created for each CUPID PNR with the basic information transferred (name, segment, SSRs, etc.). (For those that are involved in interline trips with airlines using 1A or bookings originally made in 1A, no creation is made but only migrating information to existing 1A PNRs.)
2. For native CUPID PNRs that involve non-1A interline segments (e. g., AA), the links between the new 1A PNRs and interline PNRs are established. (The interline record locator was available in 1A PNR quite some time after the initial migration.)
3. E-TKT images are transferred from CUPID to 1A. Right now this seems to be still going on and what is hindering CX from re-opening MMB. (I see some PNRs in 1A with E-TKT images, some without.)

Quote:

Originally Posted by Beazablah (Post 17994039)

Im traveling in F to Hong Kong on tuesday with an AA redemption. I wonder if American will be notified of any locator changes and they in turn will notify us?

I think the notification is made a few hours ago. You can check with AA now. The new record locator would be 6-digit instead of 5.

Quote:

Originally Posted by ernestnywang (Post 18000506)

I think the notification is made a few hours ago. You can check with AA now. The new record locator would be 6-digit instead of 5.

Thanks for the heads up ---- I called and AA had the new # ^

Online UG Redemption Suspended till July

According to http://www.asiamiles.com/am/en/about...0007d21c39RCRD,

Quote:

Suspension of online upgrade redemption service for Cathay Pacific and Dragonair

Due to system enhancement, online upgrade redemption is currently unavailable for Cathay Pacific and Dragonair flights from their websites until July 2012. You may still redeem your upgrade on Cathay Pacific, Dragonair and all other Asia Miles partner airlines via the Airline Award Request Form on our website. Alternatively you can call Asia Miles Service Hotline on +852 2747 3838 to make the necessary arrangements. We apologise for any inconvenience caused.

This function never worked for me (and I think many others) in the past, so hopefully they will make it something that actually work, but July really seems way too long. Don't know if that means there are other troubles they are facing during the migration.

tried a dummy booking from cx uk website - lhr-hkg-sin

I is still bookable - showed as I

but - all aircraft designator becomes 333 / 330 / 77W - can't see the detail. :td: