British Airways and American Airlines Soho Lounge - JFK Terminal 8
Apr 28, 2023, 11:14 pm
#136
FlyerTalk Evangelist
Join Date: Mar 2010
Programs: DL, OZ, AC, AS, AA, BA, Hilton, Hyatt, Marriott, IHG
Posts: 19,901
Broken since day one? I'm guessing there's no money in the budget to promptly fix it.
Apr 29, 2023, 1:23 pm
#137
Join Date: Nov 2011
Location: Boston, MA
Programs: AA 1MM CK, DL Plat, Hilton Diamond, Bonvoy Ambassador (RIP SPG), BAEC Gold
Posts: 1,160
Apr 29, 2023, 4:11 pm
#139
Join Date: Aug 2013
Programs: BAEC Gold, IHG Spire Elite
Posts: 1,713
I was in there yesterday and it wasn’t working. In the half dozen times I’ve been in there this year I’d say it’s been 50/50. The reality is that one machine in a lounge that size isn’t sufficient.
Showers closed due to lack of towels has also been a problem.
It’s all very ‘premium’!
Showers closed due to lack of towels has also been a problem.
It’s all very ‘premium’!
Apr 30, 2023, 10:23 am
#141
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S elite, UA silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 1,168
In the 8ish times I’ve been there this year, I’ve found ordering cocktails from the QR code never works (as opposed to food, which has seemingly always worked this year), and have always had to go to the bar to order drinks. I’m guessing that’s why your order didn’t go through. Still, if they offer QR code cocktail ordering, and it literally never works, what’s the point?
May 5, 2023, 12:43 pm
#143
Join Date: Jul 2009
Programs: BAEC Silver, IHG Diamond
Posts: 7,770
Coffee machine still broken, as is the one in Greenwich.
There are crisps, nuts, popcorn, chocolate pretzels and edamame nuts.
No glasses for soft drinks. Only cups and wine glasses.
The staff in the blue checked sports jackets throw me off. Hard to tell they're staff
Burger and fries the same as in Chelsea.
Other food mostly the same as Greenwich, just presented differently.
A good 20mins or so so far after ordering food from the menu. Only seen one plate brought out during that time.
Lounge not that full. 40-50 people?
Added: gave up after 40 mins and went to Greenwich. Seems to be 20x more staff there.
Seems to be no way of providing negative feedback.
There are crisps, nuts, popcorn, chocolate pretzels and edamame nuts.
No glasses for soft drinks. Only cups and wine glasses.
The staff in the blue checked sports jackets throw me off. Hard to tell they're staff
Burger and fries the same as in Chelsea.
Other food mostly the same as Greenwich, just presented differently.
A good 20mins or so so far after ordering food from the menu. Only seen one plate brought out during that time.
Lounge not that full. 40-50 people?
Added: gave up after 40 mins and went to Greenwich. Seems to be 20x more staff there.
Seems to be no way of providing negative feedback.
Last edited by xenole; May 5, 2023 at 1:22 pm
May 6, 2023, 4:51 pm
#144
Join Date: Nov 2014
Location: SoCal,
Programs: BAEC Gold, AA PPro
Posts: 771
The tall glassware for sodas is across from the self serve wine bar. They have a strawberry/lemon ice water or fruit water urn there and glassware is on the right side. But it is way too hard to find. Over all I like the lounge, I’ve been through a hand full of times, as NYC is only a few flights a year stop for me and, admittedly I’m an easy to please lounge lizard. Cheers!
May 28, 2023, 6:11 am
#146
Join Date: Dec 2019
Location: Somerset
Programs: BA Gold, Mucci des Transports de Navette
Posts: 270
I was in there 2 weeks ago and they had no tonic water for the 3/4 glass full of Tanqueray 10 that had been poured out. Had to settle for orange juice after nearly getting the diet coke poured in it that I ordered for my wife.
May 28, 2023, 5:57 pm
#147
Join Date: Feb 2018
Location: Brooklyn, NYC
Programs: QR PC Platinum, TK M&S elite, UA silver, ITA Voltaire Executive (lol), Marriott Bonvoy Platinum
Posts: 1,168
Was last there this past Wednesday. Non-working wifi and barely any cellphone reception made ordering food off the QR code menu quite difficult. Oh, and the menu is exactly the same as December minus the shepherds pie. It took over 10 minutes for them to restock the forks and knives at the buffet, no glassware was available for the canned water, but at least the whisk(e)y selection remains pretty great 🙃
Jun 5, 2023, 8:34 am
#148
Join Date: Jul 2013
Programs: AA MM, AA EXP; OW Emerald, EK silver
Posts: 928
Jun 9, 2023, 4:44 am
#149
Join Date: Oct 2011
Location: London
Programs: BA EC Gold
Posts: 214
I unexpectedly made my first visit to JFK since the new lounges opened after my early morning flight from EWR was cancelled. I dropped in at Soho for a 6am breakfast.
I was expecting to be underwhelmed but was actually hugely impressed. There's a good buffet spread and made-to-order options via a QR code menu (fried eggs, bacon sandwich etc). I wasn't alone in enjoying the food apparently: a chap at a neighbouring table had 2 trips to the buffet + a dish from the a la carte
I really liked the lounge itself. It's well-decorated, light and spacious with good quality furnishings. I could easily imagine spending a while there. Much more so than say the tatty zoo which is GF at T5.
I was expecting to be underwhelmed but was actually hugely impressed. There's a good buffet spread and made-to-order options via a QR code menu (fried eggs, bacon sandwich etc). I wasn't alone in enjoying the food apparently: a chap at a neighbouring table had 2 trips to the buffet + a dish from the a la carte
I really liked the lounge itself. It's well-decorated, light and spacious with good quality furnishings. I could easily imagine spending a while there. Much more so than say the tatty zoo which is GF at T5.