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Old Jun 2, 2023, 2:01 am
  #2011  
 
Join Date: Mar 2006
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Originally Posted by 2358
When we went though in May, one carriage (not the first one) was roped off. Only Marhaba and their guests were using it.
Was that on arrival from concourse D heading to the main terminal? That’s new if so. 🤷‍♂️

If it was on departure from the main terminal to concourse D, at the train’s last carriage, that’s normal and the tensa barriers are released as soon as PRM have boarded.
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Old Jun 2, 2023, 3:36 pm
  #2012  
 
Join Date: Jun 2014
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To slightly digress, if a passport is replaced, does one need to re-register the new passport or do the biometrics still work from the original registration?
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Old Jun 2, 2023, 11:13 pm
  #2013  
 
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Unfortunately you shall have to register again
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Old Jun 3, 2023, 2:07 am
  #2014  
 
Join Date: Jul 2000
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Arrived this morning into DXB and the reps at the Smart Gates were saying it was for residents only, advising tourists/visitors to use the manned counters.

I don't know whether this is just an attempt to divert traffic where previously registered passports still work, or whether something has now been coded differently at the machines.
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Old Jun 3, 2023, 2:38 am
  #2015  
 
Join Date: Jun 2013
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Can I just check- there is no automatic Marhaba service for GGL anymore?
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Old Jun 3, 2023, 2:43 am
  #2016  
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correct
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Old Jun 3, 2023, 3:59 am
  #2017  
 
Join Date: Jun 2013
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Originally Posted by KARFA
correct
Thanks
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Old Jun 3, 2023, 4:29 am
  #2018  
 
Join Date: Mar 2015
Programs: BA Gold, Hilton Diamond
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Originally Posted by stargold
Arrived this morning into DXB and the reps at the Smart Gates were saying it was for residents only, advising tourists/visitors to use the manned counters.

I don't know whether this is just an attempt to divert traffic where previously registered passports still work, or whether something has now been coded differently at the machines.
open and worked fine for me on Tuesday, immigration took all of 1 minute - regular lines had hundreds from an India flight and would have taken forever. Glad I used the smart gates.
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Old Jun 3, 2023, 7:37 am
  #2019  
 
Join Date: Feb 2011
Posts: 277
Originally Posted by diamantaire
Unfortunately you shall have to register again
Hi how do you register passport please? Thanks
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Old Jun 3, 2023, 7:39 am
  #2020  
 
Join Date: Oct 2005
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Originally Posted by Dreaming of WT+
Hi how do you register passport please? Thanks
You have to go to an immigration officer and ask them to sign to you for Smart Gates (if it’s still open to non residents).
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Old Jun 3, 2023, 7:47 am
  #2021  
 
Join Date: May 2021
Posts: 2,155
Originally Posted by suley
To slightly digress, if a passport is replaced, does one need to re-register the new passport or do the biometrics still work from the original registration?
I flew in last night and the "steerers" were very insistent I should use the egates until I said I hadn't been in to Dubai on this particular passport before. I was then directed to the staffed desks (no queues at all) where there was a bit of too and fro whilst they took and then checked whatever facial scans they took
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Old Jun 3, 2023, 7:58 am
  #2022  
 
Join Date: Feb 2011
Posts: 277
Originally Posted by MaxFlyer
You have to go to an immigration officer and ask them to sign to you for Smart Gates (if it’s still open to non residents).
Ah ok thanks very much.

That's good to know as will be heading back soon, last time passport was new so it didn't work, so I won't try again for smart gates will just go to the desk. I thought it would recognise me this time as I have been before
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Old Jun 3, 2023, 10:28 am
  #2023  
 
Join Date: Feb 2011
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Marhaba for departures

I’m on the 104 tomorrow and have booked the basic fast track departures service (having never been out of DXB before and heard it can be a long wait for check in security etc) - has anyone done this before - should arrive the usual 2 hours before or can I cut it a bit finer with this service?
In CW With a bag to check in for the full picture!
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Old Jun 3, 2023, 11:13 am
  #2024  
 
Join Date: Sep 2016
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Originally Posted by Tootall33
I’m on the 104 tomorrow and have booked the basic fast track departures service (having never been out of DXB before and heard it can be a long wait for check in security etc) - has anyone done this before - should arrive the usual 2 hours before or can I cut it a bit finer with this service?
In CW With a bag to check in for the full picture!
In my experience, the Dnata Check In's for BA don't open for business until strictly 3hrs before, if not a bit less. So definitely no point in getting there before. I've done the 104 many times and always been through Security in less than 5 minutes. But maybe I was lucky?
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Old Jun 3, 2023, 11:26 am
  #2025  
 
Join Date: Mar 2015
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Originally Posted by Neil Scrivener
In my experience, the Dnata Check In's for BA don't open for business until strictly 3hrs before, if not a bit less. So definitely no point in getting there before. I've done the 104 many times and always been through Security in less than 5 minutes. But maybe I was lucky?
Likewise, have done the 104 probably 30 times and security has never once taken me more than 5-10 mins max
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