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GGL/CCR July/Aug/Sept Renewals - I need your help

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GGL/CCR July/Aug/Sept Renewals - I need your help

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Old Aug 26, 2020, 10:37 am
  #76  
 
Join Date: May 2016
Location: EDI
Programs: Was BA GGL but no longer travelling
Posts: 583
Originally Posted by Wozza2404
I don't know when you cleared 5K TPs in your last year, but my card was with me a couple of weeks after that, not at the end of my year. So for clarity, I have the same year dates as you do, I passed 5k TPs in March and had my CCR card - valid through Sept 21 - a week or so later.
I achieved 4515, having had 2x 500TPs flights canned.

No card....
HighwayToHEL is offline  
Old Sep 1, 2020, 2:33 am
  #77  
 
Join Date: Mar 2012
Location: BHX
Programs: BA GGL CCR GfL, SQ Gold, Hyatt Glob, HH Diamond, Marriott Plat, Cafe Nero Loyalty Card (7 Stamps)
Posts: 7,330
Originally Posted by HighwayToHEL
I achieved 4515, having had 2x 500TPs flights canned.

No card....
Just call GGL. They'll sort it. You more than cleared the reduced TP requirement.
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Wozza2404 is offline  
Old Sep 1, 2020, 3:51 am
  #78  
 
Join Date: May 2016
Location: EDI
Programs: Was BA GGL but no longer travelling
Posts: 583
Originally Posted by Wozza2404
Just call GGL. They'll sort it. You more than cleared the reduced TP requirement.
Thanks. I've called the GGL and apologised profusely for what is probably a trivial first-world issue, especially as the CCR is still closed They have passed the query to the right team and they will be in touch.

Cheers


Jim
HighwayToHEL is offline  
Old Sep 1, 2020, 4:53 am
  #79  
 
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
Originally Posted by Wozza2404
Out of interest why would anyone at an outstation want to see a physical card? Does BA have their own lounge you were trying to guest multiple pax into?
Couple of card required instances for me (both sometime in 2019) - VRN lounge wanted to see my card, and only reluctantly accepted the mobile version - all they needed it seems was my BAEC number which is on the app, and the BP.

SLOW lounge in JNB needed the physical card, which they swiped in a reader, for entry under the unusual rule that you can get in even if not on a BA (or Comair) domestic flight.
vintagepilot is offline  
Old Sep 1, 2020, 7:43 am
  #80  
 
Join Date: May 2016
Location: EDI
Programs: Was BA GGL but no longer travelling
Posts: 583
Just been called back by BA. CCR team have approved my card. So I now have GGL (renewed easily) and CCR (renewed based on cancelled flights).

Just the small matter of having no bookings and the CCR being shut, but hey-ho
HighwayToHEL is offline  
Old Sep 1, 2020, 8:15 am
  #81  
 
Join Date: Nov 2008
Location: Cambridge, UK
Programs: Mucci, BA GGL/CCR
Posts: 761
Originally Posted by HighwayToHEL
Just been called back by BA. CCR team have approved my card. So I now have GGL (renewed easily) and CCR (renewed based on cancelled flights).

Just the small matter of having no bookings and the CCR being shut, but hey-ho
The Concorde Terrace is a tolerable alternative whilst the CCR is shut
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Mike P is offline  
Old Sep 1, 2020, 10:42 am
  #82  
 
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,911
Any July renewals received their new GGL / CCR pack yet? Mine showing as ‘Pending’ and ‘Fulfilled’ in mid July but nothing received yet.
Largely academic with US, Australia and SA still shut but still nice to have as they’ll probably be my last ones.
gcuk is offline  
Old Sep 1, 2020, 11:38 am
  #83  
 
Join Date: Sep 2005
Location: Philly
Programs: AA, BA, NH, TP
Posts: 742
Originally Posted by gcuk
Any July renewals received their new GGL / CCR pack yet? Mine showing as ‘Pending’ and ‘Fulfilled’ in mid July but nothing received yet.
Largely academic with US, Australia and SA still shut but still nice to have as they’ll probably be my last ones.
if the cards have not arrived by now and were fulfilled in mid July I would call BA for replacements - I suspect the cards have not been dispatched or have been lost in the process.
Does it say if the cards have been dispatched?
fatmac70 is online now  
Old Sep 1, 2020, 1:43 pm
  #84  
 
Join Date: Jul 2005
Location: London, ARN, HEL, ..... or MAN
Programs: BA GGL / GFL, Mucci Diamond!, HH Diamond, Radisson Premium, IHG Gold, Hertz Gold
Posts: 5,904
Originally Posted by gcuk
Any July renewals received their new GGL / CCR pack yet? Mine showing as ‘Pending’ and ‘Fulfilled’ in mid July but nothing received yet.
Largely academic with US, Australia and SA still shut but still nice to have as they’ll probably be my last ones.
No sign of anything here yet. I am pending and fulfilled but I’m certainly not dispatched..

Maybe they have stopped the run so that they can give us 2022 expiry dates instead?!
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ThatT1Feeling is offline  
Old Sep 2, 2020, 2:37 am
  #85  
 
Join Date: May 2008
Location: Berkshire
Programs: BA Lifetime Gold, GGL/CCR, Hilton Diamond, Accor Plat, Pucci Fan Club
Posts: 1,779
Apologies if already answered somewhere else but will we receive a new set of partner cards on membership anniversary?

Membership year of March 8th. Currently struggling to fly anywhere at the moment so will have very few TPs by March 2021 but obviously I’ll be renewed anyway till March 2022 with the status extension. My question is will we receive a new set of partner cards, jokers etc, in March 2021?

My assumption is yes but just want to check.
oxtailsoup is offline  
Old Sep 2, 2020, 2:40 am
  #86  
Ambassador, British Airways Executive Club, easyJet and Ryanair
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,928
Originally Posted by oxtailsoup
Apologies if already answered somewhere else but will we receive a new set of partner cards on membership anniversary?

Membership year of March 8th. Currently struggling to fly anywhere at the moment so will have very few TPs by March 2021 but obviously I’ll be renewed anyway till March 2022 with the status extension. My question is will we receive a new set of partner cards, jokers etc, in March 2021?

My assumption is yes but just want to check.
Yes
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Tobias-UK is offline  
Old Oct 14, 2020, 9:47 am
  #87  
Moderator: British Airways Executive Club
 
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,252
msm2000uk I'm just curious how you got on after contacting BA about this. Is there any update?
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golfmad is offline  
Old Oct 14, 2020, 2:40 pm
  #88  
Moderator: Qatar Airways
Original Poster
 
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Originally Posted by golfmad
msm2000uk I'm just curious how you got on after contacting BA about this. Is there any update?
Apologies for not updating here - although I have obviously been in touch with those who joined me on this campaign.

So the Manager of BAEC Loyalty picked up the phone to me for a 45minute chat, and we had a pretty detailed discussion about the decision made by BA.

The net result was that while no assurance could be offered now (September), it would be well worth us reaching out nearer the time of our card expiry dates.

There was a lot going on internally, and with one of the key decision makers going on paternity leave, no decision could be made quickly.

However, he appreciated my honesty and our position, and accepted that more needed to be done.

So not the precise outcome we had hoped for, but for the 21 of us who reached out, the door was left firmly open for onward discussion (albeit in May/June time).

M
msm2000uk is offline  
Old Oct 14, 2020, 3:00 pm
  #89  
 
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238
one "benefit" of this inaction by them was i ended up paying for my F and J flights to the US next spring to hit my GGL thresholds, making the recent avios sale pointless for me. so i guess in this scenario i gave them my cash for VERY cheap premium fares instead of the same or MORE cash AND a load of avios in redemptions in premium classes.
VSLover is offline  
Old Mar 9, 2021, 4:30 am
  #90  
Moderator: Qatar Airways
Original Poster
 
Join Date: Jan 2014
Location: LHR/NCE/MIA
Programs: BAEC GfL & GGL, SQ Gold, Amex Centurion, Mucci des Chevaliers des Bons Mots et Qui Savent Moucher
Posts: 8,949
Well the Crusade has come to a successful end, with status looking like it'll be renewed (although GGL/CCR hasn't yet been mentioned by BA).

A massive thanks to the 22 FTers who helped keep Niall engaged, and thanks to Niall who was very open and communicative.

Well done BA and well done us.

M
msm2000uk is offline  


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