T5 queues this morning (weekend AM peaks)
Jul 18, 2020, 1:15 am
#17
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,450
The security highlight was the loader insisting we put our toiletry bags together in one tray...it got pulled and we got attitude for doing that. The OH stopped me from demanding to see their passes
Boarding seems to work well by row blocks, at least.
Jul 18, 2020, 1:20 am
#18
Original Poster
Join Date: Aug 2010
Location: UK
Posts: 1,736
red mask and light blue polo. I think we were a bit behind you
The security highlight was the loader insisting we put our toiletry bags together in one tray...it got pulled and we got attitude for doing that. The OH stopped me from demanding to see their passes
Boarding seems to work well by row blocks, at least.
The security highlight was the loader insisting we put our toiletry bags together in one tray...it got pulled and we got attitude for doing that. The OH stopped me from demanding to see their passes
Boarding seems to work well by row blocks, at least.
Last edited by Barnaby100; Jul 18, 2020 at 1:40 am
Jul 18, 2020, 1:50 am
#19
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
Security was awful with a couple of members of staff with a real attitude problem.
thankfully the F lounge ordering works well and delivery was super fast so were able to grab a coffee and pain au chocolate.
Delighted that GVA is C63. 😬😬
Honestly my worst Heathrow experience in recent times. Other than the speedy F lounge that has been an shambles. Can’t wait for boarding...
thankfully the F lounge ordering works well and delivery was super fast so were able to grab a coffee and pain au chocolate.
Delighted that GVA is C63. 😬😬
Honestly my worst Heathrow experience in recent times. Other than the speedy F lounge that has been an shambles. Can’t wait for boarding...
Jul 18, 2020, 1:53 am
#20
Join Date: Mar 2015
Location: Tokyo
Programs: BA Gold, Marriott Platinum
Posts: 194
God they are atrocious aren’t they? Let me guess, increased capacity from today, a leisure travel day but they never put two and two together that more people would check in bags. With people like this running the show, how that airline has never had a fatal crash still amazes me to this day.
Jul 18, 2020, 2:13 am
#21
Join Date: Dec 2006
Programs: BA Gold, Marriott Gold
Posts: 237
An American passenger was ejected from first wing security for arguing at how awful it all was. Tray handed to him and escorted back out.
They really needed to open the second security line. That would have significantly eased the flow.
Flounge staff and service was exemplary. Lightening fast...which was lucky given the shambles in getting there.
They really needed to open the second security line. That would have significantly eased the flow.
Flounge staff and service was exemplary. Lightening fast...which was lucky given the shambles in getting there.
Jul 18, 2020, 2:30 am
#22
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,916
We still have long queues to get into our Sainsbury at peak times on Saturdays. Not sure why the expectation should be any different at the airport on the first day of school summer holidays.
Jul 18, 2020, 2:49 am
#23
Join Date: Jul 2014
Programs: BAEC, VS Flying Club
Posts: 797
HAL has furloughed or laid off a significant number of staff. The number of flights is still a fraction of what it was pre-Covid. Opening more security lanes presumably can’t be justified yet. So there will be queues at peak times. Such is life.
Jul 18, 2020, 2:51 am
#24
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
Think it's a surprise for some, as for the past couple months or so, all the reports on FT have pretty been about how quick and easy things were at T5.
It's all positive though, as it shows that things are getting back to, somewhat, normal.
On the specifics of the line to the first wing, I've never seen that.
It's all positive though, as it shows that things are getting back to, somewhat, normal.
On the specifics of the line to the first wing, I've never seen that.
Jul 18, 2020, 2:59 am
#25
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,450
I don’t think 5 mins (normal) or 10 (peak) turning into an hour is acceptable. Nowhere else I have been in the last month has had a queue longer than a minute - shop or otherwise. The holidays, the relaxation of travel rules, the higher loads were not a surprise...
Pleasant flight and on time arrival and hopefully the Swiss can still run their national infrastructure 😉
Pleasant flight and on time arrival and hopefully the Swiss can still run their national infrastructure 😉
Jul 18, 2020, 3:05 am
#26
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
Is that how long it took? Agree,, I just couldn't do that.
They must have been taken by surprise by how many customers.
Edit. Just saw your point about that they should have known.
Bad effort by the airport in that case.
They must have been taken by surprise by how many customers.
Edit. Just saw your point about that they should have known.
Bad effort by the airport in that case.
Last edited by crazyarmadillo; Jul 18, 2020 at 3:13 am
Jul 18, 2020, 3:12 am
#27
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
Yes all doom and gloomers don’t understand human psychology and the fact that not everyone will self isolate at home until a vaccine.
LHR clearly need to bring more staff, surely they can estimate the amount of travellers using the airport that day by knowing how many flights there are and how many people are on them?
LHR clearly need to bring more staff, surely they can estimate the amount of travellers using the airport that day by knowing how many flights there are and how many people are on them?
Jul 18, 2020, 3:31 am
#29
Join Date: Mar 2017
Posts: 726
There are dozens of exceptions now. The list is at https://www.gov.uk/guidance/coronavi...ational-travel
Jul 18, 2020, 3:32 am
#30
Join Date: Oct 2006
Location: UK
Programs: BA Blue, IC Spire Ambassador
Posts: 5,229
No, I think FCO advice now is
The Foreign & Commonwealth Office currently advises British nationals against all but essential international travel.Travel to some countries and territories is currently exempted.
Which I read as generally non essential international travel is advised against, unless it’s on the long list of exemptions.
The Foreign & Commonwealth Office currently advises British nationals against all but essential international travel.Travel to some countries and territories is currently exempted.
Which I read as generally non essential international travel is advised against, unless it’s on the long list of exemptions.