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September 2020 flight cancellations and operational changes

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Old Jul 25, 2020, 11:10 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Scotflyer80
BA have in the last week made a number of adjustments to their schedule for the month of September.

London Heathrow Longhaul

Updated: 27 August (05:30)

Abuja - Daily (from 16SEP)
16SEP & 17SEP - 777-200ER (4 Class)
18SEP to 30SEP - 777-200ER (3 Class with CW suite)


Accra - Daily (3 Class) 777-200ER (from 04SEP)
Bahrain - 3 x Weekly (4 Class) 777-200ER (from 18SEP)
Bangalore - 4 x Weekly A350-1000XWB
Boston - Daily A350-1000XWB
Cairo - 3 x Weekly 787-9
Chicago - Daily A350-1000XWB
Dallas - Daily 787-10
Delhi - Daily 787-9
Dubai - Daily A350-1000XWB
Grand Cayman - (3 Class) 777-200ER (operates 17SEP only )
Hong Kong - Daily 777-300ER
Islamabad - 5 x Weekly 787-8
Kuwait - 3 x Weekly (4 Class) 777-200ER
Lagos - Daily (4 Class) 777-200ER
Los Angeles - Daily 787-9
Miami - Daily 787-9
Moscow DME - 3 x Weekly 787-8
Mumbai - 5 x Weekly 777-300ER
Nairobi - 4 x Weekly 777-300ER
New York (JFK) - 2 x Daily (4 Class). 777-200ER
Riyadh - 4 x Weekly (4 Class) 777-200ER
San Francisco - Daily 777-300ER
São Paulo - Daily 787-9
Seattle - 3 x Weekly 787-10
Seychelles - 2 x Weekly 787-9 (from 16SEP)
Shanghai - 2 x Weekly 777-300ER
Singapore - 4 x Weekly 777-300ER
Tel Aviv - 3 x Weekly A350-1000XWB
Toronto - Daily 787-8
Washington - Daily A350-1000XWB

London Gatwick Longhaul

Updated: 27 August (06:00)

Antigua - 2 x Weekly (3 Class) 777-200ER
Barbados - 3 to 4 x Weekly (4 Class) 777-200ER
Bermuda - 5 x Weekly (4 Class) 777-200ER
Kingston - 3 x Weekly (3 Class) 777-200ER
St Lucia - 2 x Weekly (4 Class) 777-200ER

London City

Updated: 27 August (06:15)

Belfast City - 5 x Weekly (from 07SEP)
Berlin - 5 x Weekly (from 07SEP)
Dublin - 5 x Weekly
Edinburgh - 6 x Weekly
Faro - 4 x Weekly
Florence - 13 x Weekly
Frankfurt - 4 x Weekly (from 07SEP)
Glasgow - 6 x Weekly
Ibiza - 7 x Weekly
Zürich - 4 x Weekly (from 07SEP)

Further changes are highly likely between now and the start of September
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September 2020 flight cancellations and operational changes

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Old Jul 28, 2020, 12:56 pm
  #241  
 
Join Date: Aug 2006
Programs: BAEC Gold/GGL, IHG Diamond AMB
Posts: 1,074
My Dads return WAW-LHR was cancelled - rebooked him online WAW-HEL-LHR BA codeshare operated by AY. Revenue ticket and he’s laughing now with the TPs Always YMMV
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Old Jul 28, 2020, 1:20 pm
  #242  
 
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,547
Originally Posted by Steve_ZA
Another view would be that the sale was intended to evaluate demand which has been found to be less than anticipated.
The sale was to quite a limited number of locations
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Old Jul 29, 2020, 12:14 am
  #243  
 
Join Date: Mar 2017
Programs: BAEC Bronze
Posts: 388
Morning all!

I've just spotted that our flights end of September to SKG Are no longer bookable, however I've not received a cancellation email, nor does the app store anything out of the ordinary.

Does anybody know if these flights will move to LHR, or will it be no flights at all?

Thanks!
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Old Jul 29, 2020, 12:28 am
  #244  
 
Join Date: Apr 2001
Location: LON
Programs: BA Gold, LH SEN , A3*G & others less exciting that don't fit in my wallet
Posts: 1,657
If it's like the changes they did for August flights just sit tight for a day or two and equivalent ( probably identically timed ) flights from LHR will appear and you'll be moved to them .. There's no need to do anything at this point unless you fancy lengthy and pointless phone calls
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Old Jul 29, 2020, 4:56 am
  #245  
 
Join Date: Jan 2015
Location: Here nor There
Posts: 46
Our Flight BA990 LHR - TXL has been cancelled
The return has been changed from BA985 to 993 so I guess that was cancelled as well?
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Old Jul 29, 2020, 5:01 am
  #246  
 
Join Date: May 2007
Location: Jersey
Programs: BA GOLD, HILTON DIAMOND, BONVOY L/T GOLD,
Posts: 306
Anecdotally, the Tampa website has changed the LGW flight from tentatively starting 1/9 to 1/10.

International Non-Stop Destinations | Tampa International Airport
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Old Jul 29, 2020, 5:52 am
  #247  
 
Join Date: Jul 2014
Programs: BAEC, VS Flying Club
Posts: 797
Originally Posted by brithk
Anecdotally, the Tampa website has changed the LGW flight from tentatively starting 1/9 to 1/10.

International Non-Stop Destinations | Tampa International Airport
At least that kind of proves any resumption date it puts up is purely speculative rather than evidence-based.

The MCO website would still have you believe BA will be back on September 1.
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Old Jul 29, 2020, 11:46 am
  #248  
Fontaine d'honneur du Flyertalk
 
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
This is getting rather tiresome all these constant constant cancellations and changes - now swapping LGW to LHR. Fortunately by sheer luck my IST flights are not touched - so far! - although I see that there is only one per day.

When will this all end?
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Old Jul 29, 2020, 1:00 pm
  #249  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,146
Originally Posted by PUCCI GALORE
....
When will this all end?
When...
  • People start taking the threat seriously and listen to medical advice
  • Governments find a balance between Health and Finance/Tourism
  • Medical geniuses find a vaccine
Until then, we’re all screwed.
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Old Jul 29, 2020, 2:48 pm
  #250  
 
Join Date: Apr 2018
Location: London
Programs: BA Silver (for now)
Posts: 1,000
Originally Posted by Modo
Five calls to BA without answer after 10 mins 2X.

Cut off 3X

Can't get refund online.

Just sent M & S Chargecard a Chargeback with screen shots of all attempts..

It includes a claim for costs.

Note M & S dont credit refunds received in a statement charging period - it credits in the subsequent charging period. (So I'm making an interest free 7 week loan!)

How are BA accounting for these" fake" revenues?!
You can do the Amex one without speaking to anyone. Find the transaction on the statements section (you’ll need the desktop not phone version) and select the Covid option. It will immediately send you an email and refund you.

You’ll laugh when you find it it’s so easy.
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Will100 is offline  
Old Jul 30, 2020, 5:59 am
  #251  
Fontaine d'honneur du Flyertalk
 
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,180
Originally Posted by Will100
You can do the Amex one without speaking to anyone. Find the transaction on the statements section (you’ll need the desktop not phone version) and select the Covid option. It will immediately send you an email and refund you.

You’ll laugh when you find it it’s so easy.
Where is this Covid Option please? I cannot see it anywhere? I've gone into my statement on my desktop and clicked on the item - what do I do then.?
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Old Jul 30, 2020, 6:05 am
  #252  
 
Join Date: Apr 2020
Posts: 12
Originally Posted by PUCCI GALORE
Where is this Covid Option please? I cannot see it anywhere? I've gone into my statement on my desktop and clicked on the item - what do I do then.?
I tried too and couldn’t see that option
Jlawren1 is offline  
Old Jul 30, 2020, 7:28 am
  #253  
 
Join Date: Oct 2015
Location: UK
Programs: BA EC
Posts: 524
Received the standard "Your seats have been changed" email 5 min ago about an October departure from DBV to LGW. However, when I click the MMB link, it stated the following

Your flight BA 2679 Dubrovnik - Gatwick (London) on Thu 01 Oct 2020, 12:30 has been cancelled

You have been rebooked on flight BA 2679 Dubrovnik - Heathrow (London) Terminal 5 on Thu 01 Oct 2020, 12:30

Your new flights are detailed below. We hope you find these acceptable.
  • If you do not wish to accept the re-booked flight(s) you may choose an alternative flight and may also change other flights in your booking free of charge, subject to availability.
  • You can cancel your entire booking – contact us if you still want to travel on any other flights in this booking.
  • There is no requirement to contact your travel agent unless you wish to change your flights.
  • To re-book the cancelled flight(s) to an alternative destination please contact your original booking agent. This may require additional payment.
I am going to call BA to cancel and refund the flight.
neofung is offline  
Old Jul 30, 2020, 8:18 am
  #254  
 
Join Date: Feb 2008
Location: Surrey, UK
Programs: Hyatt: Plat, HH: Dia, Spg: Au, VS: Red, Accor: Plat, BAEC: Ag, Nordic Choice: Au
Posts: 197
Angry

Originally Posted by escape2sun
Any examples, as I've got flights to Sez & CPT in September
Just had email cancelling LGW->MLA Sep 20 and rebooked from LHR. I don't want that, tried several times to call and they just cut you off, no queuing on the IVR, just a message saying call another time. Why don't they just let you cancel on the website?

UPDATE: Got someone on web chat within 30 secs and they were able to process the cancellation and refund within 2 minutes. Way to go for anyone else not wanting a voucher.
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Last edited by jfknight; Jul 30, 2020 at 8:40 am Reason: additional useful info
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Old Jul 30, 2020, 8:50 am
  #255  
 
Join Date: Oct 2005
Programs: BA GGL & GfL, AA LTP, Marriott (sigh) Ambassador, Hilton Diamond
Posts: 3,238
yeah my dubrovnik flights were all moved to LHR and sadly the outbound at an ungodly 615AM has remained at 615AM haha! credit where credit is due--flights cancelled but moved to the exact same timings from LHR.

but not clicking "accept" until i see how the covid situation shakes out in coming weeks since i have the option for a refund now. but they are tricky by saying i can click 'View and Accept New Flights" button at the top!
VSLover is offline  


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