Feb 8, 2020, 2:08 am
Last edit by: corporate-wage-slave
Storm Ciara, the third and most significant UK storm of the winter, is due to land on the night of Saturday 8 February and have an impact on transport provisions on Sunday 9 February. The whole of the UK and Ireland is in scope but the south of the UK may well bear the brunt. Posts 56 gives general advice, post 66 has the customer guideline for shorthaul services, which allows European travel to be be moved to 4 alternative dates. For cancelled services go to post 302 for LHR and post 292 for LGW., post 261 for LCY
Sunday 9 Feb Weather - Disruption [BA flight assistance and information only please]
Feb 9, 2020, 6:51 am
#301
Join Date: Feb 2018
Posts: 245
Any idea on the waiting time on the Gold line at the moment? Currently still waiting after 25 mins. Totally understand it’s busy but just good to have an idea if we are talking hours?
Feb 9, 2020, 6:52 am
#302
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,853
Feb 9, 2020, 6:54 am
#303
Join Date: Dec 2013
Location: Glasgow
Programs: BAEC Silver, Sixt Platinum, HHons Diamond
Posts: 927
As a GCH - and a connecting passenger - what is my best course of action? All LGW Hiltons are showing as sold out.
Feb 9, 2020, 6:55 am
#304
Join Date: Apr 2018
Posts: 43
BA2783 OPO-LGW currently showing 4 hours delayed. I’m really hoping for some sort of communication from BA as I don’t fancy 5 hours at the airport before struggling into London at 3am.
Feb 9, 2020, 6:57 am
#305
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,853
However I think your flight is about to be cancelled, given Vinotraveller's intelligence above.
Feb 9, 2020, 6:59 am
#306
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,853
Croydon is the more sensible choice, the Hampton - which I'm not that fond of - is right by the overhead passageway exit from East Croydon station. Avoid the Hilton Croydon, middle of nowhere unless they reopen Croydon Airport.
It's possible BA have an allocation of the LGW Hilton rooms, you could ask at reception if they have got rooms under BA's name.
Feb 9, 2020, 7:00 am
#307
Join Date: Dec 2013
Location: Glasgow
Programs: BAEC Silver, Sixt Platinum, HHons Diamond
Posts: 927
Departure boards are still not updated here and MMB won't allow me to rebook - I am not rushing out of the lounge just yet as it is an easier environment to make alternative arrangements.
Feb 9, 2020, 7:04 am
#308
Join Date: Dec 2013
Location: Glasgow
Programs: BAEC Silver, Sixt Platinum, HHons Diamond
Posts: 927
Brighton Metropole, £83 and you can consol yourself with fish and chips once there.
Croydon is the more sensible choice, the Hampton - which I'm not that fond of - is right by the overhead passageway exit from East Croydon station. Avoid the Hilton Croydon, middle of nowhere unless they reopen Croydon Airport.
Croydon is the more sensible choice, the Hampton - which I'm not that fond of - is right by the overhead passageway exit from East Croydon station. Avoid the Hilton Croydon, middle of nowhere unless they reopen Croydon Airport.
At this point I would like to add my great thanks to CWS and other forum members for the info and advice. Safe travels all.
Feb 9, 2020, 7:04 am
#309
Join Date: Oct 2017
Location: London
Programs: BA Gold / OW Emerald
Posts: 753
BA719 cancelled, here's what I found out so far:
- Gold line is not taking calls
- To rebook, you might need to enter your booking reference, I'm rebooked on the next available flight, so that's nice.
- Hotels still show some availability in ZRH which is also hit quite badly, quite happy to get the Radisson Blu only at 110 GBP tonight
And now I'm wondering: when it comes to meals, is there a soft/hard limit as to what BA will pay? Switzerland is pricy after all. I'm going to be reasonable but if I eat at the hotel restaurant for example it could rack up quite quickly today. I'm also wondering about getting the hotel to do some laundry for me as I've packed light, would BA refund that too?
- Gold line is not taking calls
- To rebook, you might need to enter your booking reference, I'm rebooked on the next available flight, so that's nice.
- Hotels still show some availability in ZRH which is also hit quite badly, quite happy to get the Radisson Blu only at 110 GBP tonight
And now I'm wondering: when it comes to meals, is there a soft/hard limit as to what BA will pay? Switzerland is pricy after all. I'm going to be reasonable but if I eat at the hotel restaurant for example it could rack up quite quickly today. I'm also wondering about getting the hotel to do some laundry for me as I've packed light, would BA refund that too?
Feb 9, 2020, 7:06 am
#310
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,853
Feb 9, 2020, 7:07 am
#311
Join Date: Apr 2018
Posts: 43
That’s good to know, thanks. Is it worth calling ASAP to sort out rebooking for tomorrow?
Feb 9, 2020, 7:09 am
#312
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,853
And now I'm wondering: when it comes to meals, is there a soft/hard limit as to what BA will pay? Switzerland is pricy after all. I'm going to be reasonable but if I eat at the hotel restaurant for example it could rack up quite quickly today. I'm also wondering about getting the hotel to do some laundry for me as I've packed light, would BA refund that too?
Feb 9, 2020, 7:11 am
#313
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,853
Feb 9, 2020, 7:25 am
#315
Join Date: Oct 2017
Location: London
Programs: BA Gold / OW Emerald
Posts: 753
BA don't refund laundry, but do refund new clothes purchase if baggage is held up (don't shoot messenger). The meal guideline I think is £20 but we all know what prices are like in CH so I don't think you'll have a problem so long as you are sensible. Photo the receipt. just get alcohol billed separately, they won't carry that unless you're vvvvVIP.
I can live with the laundry expenses if that's the worst part in all this.