A distressing embarrassment on BA249 LHR-GIG
#61
Join Date: Jul 2018
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It’s clear some here have a differing of opinion to the OP, which is of course fine, but outright personal attacks and saying some really horrible things about disabilities are definitely not tolerated on FT.
Maybe the mods need to have a look at some of this thread?
Maybe the mods need to have a look at some of this thread?
#62
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thanks and don’t worry, I’m on the beach currently and enjoying Rio, although will head back to the hotel shortly, heard beach is not a good place to be safe of an evening from a good pilot friend.
Thanks @jcm9000 for the humour and sharing your story regarding g doing a 1A, humour and banter can certainly be uplifting in such situations and it was very much appreciated thanks!
Your point has already been addressed upthread.
Thanks @jcm9000 for the humour and sharing your story regarding g doing a 1A, humour and banter can certainly be uplifting in such situations and it was very much appreciated thanks!
Very interesting that you don't address my points.
Insensitive? I've said that I hope your condition improves and that I wouldn't want to be in your situation. I suggest you read posts first before angrily tapping away on your keyboard. My opinion differs from yours for quite valid reasons. That's life.
Insensitive? I've said that I hope your condition improves and that I wouldn't want to be in your situation. I suggest you read posts first before angrily tapping away on your keyboard. My opinion differs from yours for quite valid reasons. That's life.
Last edited by navylad; Sep 8, 2019 at 4:01 pm
#63
Join Date: Jul 2018
Posts: 1,281
In desperation, I went to use the CW toilet with the reassurance I had my sunflower lanyard given to me by BA and the CC would know. Sadly I was mistaken, I got shouted at as soon as I stepped through the curtain by a member of CC telling me to go use the economy toilet. Twice I tried to explain to him in a calm manner and two further times he shouted at me to go and use the economy toilet until I eventually had to raise my voice and effectively tell the whole cabin of my condition.
I've only experienced courtesy and respect from you on this forum (and who knows, perhaps we have very different outlooks on life), and I really hope the naysayers will stop this and will instead extend their support instead.
#64
Join Date: Jul 2018
Posts: 1,281
And are you also not required to take your own reasonable adjustments?
The points made before still stand. What if there was severe turbulence and you needed to go? What if you got swept to the front of the queue but someone was in there spewing their guts up? What would you have done in that situation? Still threatened to take BA to court because there weren't enough bathrooms on the plane?
The points made before still stand. What if there was severe turbulence and you needed to go? What if you got swept to the front of the queue but someone was in there spewing their guts up? What would you have done in that situation? Still threatened to take BA to court because there weren't enough bathrooms on the plane?
I don't want to assume details of the OP's condition, but these issues have been raised in Select Committees before:
https://publications.parliament.uk/p...16/116vw31.htm
#65
Join Date: Oct 2015
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Crikey there’s quite a few of us with “issues”- in my case an old spinal injury and a preponderance for working with tropical diseases leading to spending vast quantities of time in developing countries sometimes colliding to cause issues
there’s a watershed moment here which you have already experienced- once it’s happened to you in public it gets slightly easier (hard to believe I know) as all uphill from there
i’ve eased off a little in recent years as have been working with Australian tropical diseases which are a little more forgiving. But previously when this was a thing I had an emergency kit which I never travelled without:
-at least one and possibly 2 changes of clothing. Always more than one change of undies
-pads of whatever variety- a whole pack, just in case
-wet wipes
-plastic bags
-towel and shower stuff
-loperamide (may not be appropriate for your condition)
there are unfortunately always situations where there is simply no toilet available within 15 minutes- of course I didn’t realise that until it was already an issue and you didn’t either, it’s simply something you don’t think of until the proverbial has already hit the fan- or 15 minutes becomes 15 seconds, or whatever.
You will get into the swing of this and travel will eventually be as easy as it ever was. The hardest part is already done
nb there are also catheter like systems for bowel issues but i’m not sure of the utility in someone who is mobile- I can look into it though
get well soon, hopefully knowing there are plenty of us that have an experience similar to your pain is slightly reassuring
there’s a watershed moment here which you have already experienced- once it’s happened to you in public it gets slightly easier (hard to believe I know) as all uphill from there
i’ve eased off a little in recent years as have been working with Australian tropical diseases which are a little more forgiving. But previously when this was a thing I had an emergency kit which I never travelled without:
-at least one and possibly 2 changes of clothing. Always more than one change of undies
-pads of whatever variety- a whole pack, just in case
-wet wipes
-plastic bags
-towel and shower stuff
-loperamide (may not be appropriate for your condition)
there are unfortunately always situations where there is simply no toilet available within 15 minutes- of course I didn’t realise that until it was already an issue and you didn’t either, it’s simply something you don’t think of until the proverbial has already hit the fan- or 15 minutes becomes 15 seconds, or whatever.
You will get into the swing of this and travel will eventually be as easy as it ever was. The hardest part is already done
nb there are also catheter like systems for bowel issues but i’m not sure of the utility in someone who is mobile- I can look into it though
get well soon, hopefully knowing there are plenty of us that have an experience similar to your pain is slightly reassuring
#66
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Well it just goes to show, sh$t happens!
I am sure the member of the senior service will get the humour before anyone gets offended!
I am sure the member of the senior service will get the humour before anyone gets offended!
#67
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#68
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#69
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#70
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Navylad, I am so very sorry to read about your experience. I’m not sure whether this is relevant, but a friend of mine has ulcerative colitis and it is a horrible condition requiring the use of the loo at extremely short notice. He has been caught out a couple of times and it’s extremely unpleasant. I can only imagine how you felt in this situation, especially with the lack of sympathy and empathy from that particular crew member.
I agree that getting on board early and having a word on the way home might be the way to go here.
I agree that getting on board early and having a word on the way home might be the way to go here.
#71
Join Date: Mar 2018
Posts: 47
That or he lacks self awareness of how insensitive he is, or doesn't understand the law.
The equalities act is quite clear and BA have failed in their duty of care, or at least that individual CC member has.
This is not to deny that the OP could've done things differently but the OP is entitled to think they had done all they reasonably needed to do to make BA aware of their condition.
To the OP I would say I am terribly sorry this has happened. If it were me I would be seeking to make a bit of a fuss, not in the expectation of compo but in the hope BA recognise how serious the failing is here.
You can, and you will, fly again in your condition. A close family member has a similar issue and has found ways to manage it. You have every right to board a plane. You might do so having taken different precautions in future and you may choose another carrier. But you will keep travelling.
Edit: the advice above is excellent and would echo it.
#72
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He isnt trolling really. I fully sympathise with the OP. However, such a recent diagnosis typically demands significant caution as the OP might be in a ‘flare’ of his bowel condition, and consequences of not strictly necessary (I.e. that cannot be postponed for any reason) long haul travel not only can include discomfort, embarassment etc, but could have also reached level of potential clinical complication (electrolyte imbalance, etc, escalation of the flare, superimposed infection, etc.)
it is likely that the OP was ill-advised on travel, but that is not the job of BA....
it is likely that the OP was ill-advised on travel, but that is not the job of BA....
#73
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He isnt trolling really. I fully sympathise with the OP. However, such a recent diagnosis typically demands significant caution as the OP might be in a ‘flare’ of his bowel condition, and consequences of not strictly necessary (I.e. that cannot be postponed for any reason) long haul travel not only can include discomfort, embarassment etc, but could have also reached level of potential clinical complication (electrolyte imbalance, etc, escalation of the flare, superimposed infection, etc.)
it is likely that the OP was ill-advised on travel, but that is not the job of BA....
it is likely that the OP was ill-advised on travel, but that is not the job of BA....
Irrespective of whether you think my decision to travel was a bad one or not, it is rather irrelevant to the situation that that I am now in and much like talk of what would I have done if it happened at security at the airport or during turbulence, which are hypothetical risks that didn’t occur, when the reality is what is actually the focus of the thread; the reaction I should take so that lessons are taken seriously by BA and for the reduction of risk on my return flight.
#74
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Mods, this bloke is deliberately trolling.
That or he lacks self awareness of how insensitive he is, or doesn't understand the law.
The equalities act is quite clear and BA have failed in their duty of care, or at least that individual CC member has.
This is not to deny that the OP could've done things differently but the OP is entitled to think they had done all they reasonably needed to do to make BA aware of their condition.
To the OP I would say I am terribly sorry this has happened. If it were me I would be seeking to make a bit of a fuss, not in the expectation of compo but in the hope BA recognise how serious the failing is here.
You can, and you will, fly again in your condition. A close family member has a similar issue and has found ways to manage it. You have every right to board a plane. You might do so having taken different precautions in future and you may choose another carrier. But you will keep travelling.
Edit: the advice above is excellent and would echo it.
That or he lacks self awareness of how insensitive he is, or doesn't understand the law.
The equalities act is quite clear and BA have failed in their duty of care, or at least that individual CC member has.
This is not to deny that the OP could've done things differently but the OP is entitled to think they had done all they reasonably needed to do to make BA aware of their condition.
To the OP I would say I am terribly sorry this has happened. If it were me I would be seeking to make a bit of a fuss, not in the expectation of compo but in the hope BA recognise how serious the failing is here.
You can, and you will, fly again in your condition. A close family member has a similar issue and has found ways to manage it. You have every right to board a plane. You might do so having taken different precautions in future and you may choose another carrier. But you will keep travelling.
Edit: the advice above is excellent and would echo it.
as many have said, I hope navylad does learn to live with this and doesn’t suffer too much in the future, but as soon as you start threatening legal action/going to the media then it all starts to go towards the compensation culture and your argument gets weaker.
As a fellow soon to be ex service member, I’m surprised the OP didn’t have a change of clothes in their bag (remember vc10 and tristar that would dump you somewhere random?) as one thing the Service has taught me is that you should always have a change of clothes!
#75
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First of all, my sincerest sympathies for you, navylad - I cannot even imagine how horrible it must be.
Second of all, I am just amazed (and not in a positive way) at some of the insensitive comments on here. You clearly show a very balanced and reasonable approach to this whole thing, and sought specialist advice as well as advice from BA and your insurance company - all of which put your mind at enough ease to travel. You say that perhaps you should not have travelled, but whilst not travelling would have avoided this incident, then it would have limited yourself in other ways. And as others have said, the worst thing to do is to let your condition dictate your life.
I think you have done everything you could in evaluating your options here, and based on that only one party failed - and that is BA. I sincerely hope that your return trip will be a comfortable one, that that you will not be put off from travelling in the future.
Second of all, I am just amazed (and not in a positive way) at some of the insensitive comments on here. You clearly show a very balanced and reasonable approach to this whole thing, and sought specialist advice as well as advice from BA and your insurance company - all of which put your mind at enough ease to travel. You say that perhaps you should not have travelled, but whilst not travelling would have avoided this incident, then it would have limited yourself in other ways. And as others have said, the worst thing to do is to let your condition dictate your life.
I think you have done everything you could in evaluating your options here, and based on that only one party failed - and that is BA. I sincerely hope that your return trip will be a comfortable one, that that you will not be put off from travelling in the future.