787 SJC Cancellations
Apr 29, 2018, 5:47 am
#31
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,414
Well, I was on the cancelled Monday flight, I believe I got about 3 days notice.
Now trying to figure out whether to route LAX-SJC or just to SFO. Unfortunately SFO flight lands in the middle of rush hour and my car is parked in SJC.
I'm actually surprised the LAX and SFO flights aren't fully booked with both LAX and SJC cancellations. Maybe Monday loads are light.
Now trying to figure out whether to route LAX-SJC or just to SFO. Unfortunately SFO flight lands in the middle of rush hour and my car is parked in SJC.
I'm actually surprised the LAX and SFO flights aren't fully booked with both LAX and SJC cancellations. Maybe Monday loads are light.
Apr 29, 2018, 12:46 pm
#32
Join Date: Sep 2011
Programs: BA Blue
Posts: 106
I’m booked on a friday flight. Booked with the wife and 18 month old so not going to go down well if we get moved to SFO. Car rental is booked at SJC too,
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
Apr 29, 2018, 1:02 pm
#33
Join Date: Sep 2012
Posts: 1,332
I’m booked on a friday flight. Booked with the wife and 18 month old so not going to go down well if we get moved to SFO. Car rental is booked at SJC too,
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
https://www.montereyairbus.com/schedules
(scroll down to the Southbound schedules - SFO pickup, SJC dropoff).
I'm traveling Friday in the other direction. Would be so much easier if they would just announce the cancellations with a bit more notice.
Apr 29, 2018, 1:04 pm
#34
Join Date: Oct 2015
Location: Leeds, UK
Programs: BA Blue
Posts: 53
I’m booked on a friday flight. Booked with the wife and 18 month old so not going to go down well if we get moved to SFO. Car rental is booked at SJC too,
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
Any taxi/alternative transport would need to have a car seat for our 4 year old which I don't think most of them carry. I'm assuming BA would be liable for any cost of us getting to SJC to collect the car?
Apr 29, 2018, 2:30 pm
#35
Original Poster
Join Date: Oct 2007
Posts: 237
I'd try to move the Hertz booking from SJC to SFO. Less hassle than trying to claim back taxi cost from BA who might not even agree to do so. Both Hertz locations at SJC and SFO are pretty big, so I'd be very surprised if SJC was willing to do a one way booking and not SFO.
Apr 30, 2018, 2:53 am
#36
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,414
I decided go just connect via LAX and grab dinner at the QF first lounge... better than waiting an hour in traffic between SFO-SJC. still, such a pain since I was hoping to get back home at 7.
Apr 30, 2018, 9:23 am
#37
Join Date: Sep 2017
Location: west coast
Programs: Hyatt Gold Passport, Starwood, Marriott, HRC
Posts: 6
278 on 30 April
We were booked on the Monday flight and notification came in around 4:30-5:30 am (PDT) on Friday. The snag we ran into was an agent insisting that the change was not allowable because our flight would be 381miles longer and it violated some 350mile rule. HUH?? No arguing it. Refused to escalate.
We ended up flying out a day earlier. We are totally bewildered by this obvious error. We took the Sunday flight be ause other travel depends on on our being in place and is not changeable. I’ve only lived in Northern California all my life, so you can imagine my surprise.. most flight mile charts we can find show no more than a mile or two.
We ended up in less-desired seats but it was a good flight, and the first we have had with the new meal service and bedding (Club World). The system was unable to let us preselect meals on Friday but it didnt matter. There was a problem with online checkin at 24 hours, only one of us was able to be checked in, but a phone call verified it was not going to be an issue checking in at the airport.
We ended up flying out a day earlier. We are totally bewildered by this obvious error. We took the Sunday flight be ause other travel depends on on our being in place and is not changeable. I’ve only lived in Northern California all my life, so you can imagine my surprise.. most flight mile charts we can find show no more than a mile or two.
We ended up in less-desired seats but it was a good flight, and the first we have had with the new meal service and bedding (Club World). The system was unable to let us preselect meals on Friday but it didnt matter. There was a problem with online checkin at 24 hours, only one of us was able to be checked in, but a phone call verified it was not going to be an issue checking in at the airport.
Apr 30, 2018, 9:31 am
#38
Join Date: Nov 2010
Programs: AA EXP (owe), BA Silver (ows), AB Silver (owr), WN A+/CP, IHG Spire AMB, Avis First
Posts: 1,414
We were booked on the Monday flight and notification came in around 4:30-5:30 am (PDT) on Friday. The snag we ran into was an agent insisting that the change was not allowable because our flight would be 381miles longer and it violated some 350mile rule. HUH?? No arguing it. Refused to escalate.
yes the new meal service is nice, as is the bedding. I usually fly American so I was pleasantly surprised by the updates. The hard product still desperately needs an update though.
Last edited by no2chem; Apr 30, 2018 at 9:36 am
Apr 30, 2018, 9:32 am
#39
Join Date: Sep 2012
Posts: 1,332
Apr 30, 2018, 9:33 am
#40
Join Date: Sep 2012
Posts: 1,332
We were booked on the Monday flight and notification came in around 4:30-5:30 am (PDT) on Friday. The snag we ran into was an agent insisting that the change was not allowable because our flight would be 381miles longer and it violated some 350mile rule. HUH?? No arguing it. Refused to escalate.
Apr 30, 2018, 11:27 am
#41
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
One option would be to operate the SJC flight out of SFO or OAK departing and arriving at the same time using a spare 777/767 and offer a complimentary bus to/from SJC or offer a $150 check to use for the transportation cost to/from SFO or OAK. Its about $66 each way on Lyft/Uber from the South Bay to SFO. Another option is to substitute the 787 for a 767/777. Perhaps BA could recoup some money from the RR issue to operate another aircraft even if it has to be leased from Thomas Cook or Virgin Atlantic to operate the flight as scheduled.
This way no cancellations are needed. How about the OAK flights? Thoughts.
This way no cancellations are needed. How about the OAK flights? Thoughts.
Apr 30, 2018, 11:33 am
#42
Join Date: Oct 2003
Location: Traveling the World
Posts: 6,072
I’m booked on a friday flight. Booked with the wife and 18 month old so not going to go down well if we get moved to SFO. Car rental is booked at SJC too,
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
What would we do if we did get moved? Call hertz to move the booking or just get a taxi from SFO to SJC and bill BA for the taxi? It’s a one way rental too so generally not something every location can do.
It would cost you more to drop off your car at the SFO Hertz as you are taking the SJC car out of inventory and would have to be taken back to SJC. Its simpler to return the car at SJC as there is no AirTrain to deal with back to the terminal and its an easy walk to the Lyft/Uber area.
What you do is when you are arriving SJC in your car use the "Clock image" to schedule your ride for 20 minutes after you arrive so it will give you time to check the car back in and walk with your luggage to the pickup area. You can ask the Rental Car Agent where to get your Uber/Lyft ride. I hope you will have a car seat if not then your best bet is to return the car to SFO .
I would allow at least 60-75 minutes from SJC and during rush hour a bit more. You may get surge pricing if its during rush hour.
Last edited by danielonn; Apr 30, 2018 at 11:38 am
May 10, 2018, 10:22 am
#43
Join Date: Jun 2014
Location: London
Programs: BAEC Silver
Posts: 37
I'm booked BRU-LHR-SJC and back again in June. I've been following the 787 cancellations (and indeed Southerly re-routings over Canada and USA) with interest. I now notice that if one does a dummy booking for LHR-SJC on any flight within +/- three days of my booked itinerary, one gets the error "Sorry, there are no direct flights for this route". It's the same story for both BA.COM and google flights. But my reservation looks fine on MMB. What gives?
Hector B
Hector B
May 10, 2018, 10:38 am
#44
Join Date: Jul 2015
Location: London
Programs: BA GGL / GfL
Posts: 3,264
I'm booked BRU-LHR-SJC and back again in June. I've been following the 787 cancellations (and indeed Southerly re-routings over Canada and USA) with interest. I now notice that if one does a dummy booking for LHR-SJC on any flight within +/- three days of my booked itinerary, one gets the error "Sorry, there are no direct flights for this route". It's the same story for both BA.COM and google flights. But my reservation looks fine on MMB. What gives?
Hector B
Hector B
Pilot37