DYKWIA | 2018 edition
#721
Join Date: Oct 2018
Posts: 3
HEH @ that last one...if you were that important to BA, you'd be GGL and your wife would have the Partner Gold (if not Gold of her own...) to get the whole family into the Flounge: the fact they have a level of elite qualification would actually allow you to do the thing you're trying to do tells you they've thought about it...it's not just some omission or outrage that a GCH can't guest 3 people into the Flounge!
#722
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 955
Met with the makings of a DYKWIA moment this morning..
Cue someone sat a few rows back in CE (I'd bagged 1D somehow - not bad for a Bronze) ranting and raving about how it was all BA's fault and that he had an important business meeting and apparently those who fly the orange Buses were running fine!.
Cue someone sat a few rows back in CE (I'd bagged 1D somehow - not bad for a Bronze) ranting and raving about how it was all BA's fault and that he had an important business meeting and apparently those who fly the orange Buses were running fine!.
#723
Join Date: Jun 2016
Programs: BAEC Gold
Posts: 1,166
Little Miss Ratypus turns 2 soon - so our days of being able to all get into the Flounge are numbered...off to GC courtesy of Mrs R being Silver at least...
#724
Join Date: May 2012
Programs: BA Gold, HHonors Diamond, IHG Platinum, Senior Railcard & Bus Pass
Posts: 987
#727
Join Date: Nov 2004
Programs: BA GGL, LH FTL
Posts: 3,578
BA8736 this evening: Grumpy looking middle aged businessman (yes, in a suit) sees the very long Group 1 queue (it's the thing with FRA flights, more Golds than healthy) and decides he is not having any of it. Pushes aside the tensa barrier and gets to the front of the queue.
Now, this being a Frankfurt flight on a Friday evening, after an earlier Lufthansa cancellation, the flight is full of Germans. So none of the usual passive aggressive low toned complaining, instead the orderly queue disintegrates, people start pushing in from both sides.
Everybody on board now. The offending chap is seated in 1B, so at least he was Group 1.
Now, this being a Frankfurt flight on a Friday evening, after an earlier Lufthansa cancellation, the flight is full of Germans. So none of the usual passive aggressive low toned complaining, instead the orderly queue disintegrates, people start pushing in from both sides.
Everybody on board now. The offending chap is seated in 1B, so at least he was Group 1.
#728
Not quite on BA, but on a QR flight at check-in in BCN. There was a DYKICO
None of the check-in desks are open at 3 hours before departure. The check-in agents started coming one by one, and were given a long briefing by the station supervisor. People started queuing behind the entrance to the priority line, which wasn't quite open. I joined the queue thinking that today may be quite elite heavy. Being third in a line that is starting to get quite long, a man approached me and the following exchange happened:
Man: What is the queue for?
Me: We're waiting for check-in to open.
Man: Yes, but what is the queue for?
Me: (confused by his question) Check-in mate
Man: Yes, but you see, I already checked-in online, so I don't need to queue, can you let me in?
Me: I'm afraid it doesn't work that way, anyways check-in isn't even open.
Man: Yes, but I already did online check-in, so I have priority.
I was dumbfounded (and really wanted to say that this is the Business Class line but saved myself from a DYWKIA moment) and tried to ignore him. So he left.
5 minutes later, they opened check-in, and the Business/Priority, and Economy lines though the bag drop line remained closed. Interestingly, practically everyone shifted to the Economy line as the line opened, but wasn't yet served. I was to enter the Priority line before, lo and behold, our old friend reappears and lets himself past me. I let him through to face the agent, and the following happened:
Agent: What class are you flying?
Man: I did online check-in, so I can go to the priority line.
Agent: Sir, again, what class are you flying?!
Man: Economy but I did online- (the agent cut him off and barked)
Agent: Sir, this is the priority check-in for our Business Class and elite customers! Please move to the economy class line and you will be served there! (by this time the economy line stretched to the terminal entrance)
Man: But, I-
Agent: No buts, you go there.
Needless to say, I was awestruck by his relentlessness, and I even managed to caught sight of him giving me the evil eye as he left and as I was being checked-in.
The man relented and went to the economy line where he tried to cut past the queue before being sent back by the supervisor.
The agent turned out to be very cynical. As I was being checked-in, a person flying Vueling asked her where the Vueling check-in and she said, "no, this is Qatar Airways Business Class, you go to centre of terminal". The person just left without saying anything, and she exclaimed "YOU'RE WELCOME".
As she finished my check-in formalities, I said my thanks and wished her a good day - at least that made her smile - the flight turned out to be very very light in J
None of the check-in desks are open at 3 hours before departure. The check-in agents started coming one by one, and were given a long briefing by the station supervisor. People started queuing behind the entrance to the priority line, which wasn't quite open. I joined the queue thinking that today may be quite elite heavy. Being third in a line that is starting to get quite long, a man approached me and the following exchange happened:
Man: What is the queue for?
Me: We're waiting for check-in to open.
Man: Yes, but what is the queue for?
Me: (confused by his question) Check-in mate
Man: Yes, but you see, I already checked-in online, so I don't need to queue, can you let me in?
Me: I'm afraid it doesn't work that way, anyways check-in isn't even open.
Man: Yes, but I already did online check-in, so I have priority.
I was dumbfounded (and really wanted to say that this is the Business Class line but saved myself from a DYWKIA moment) and tried to ignore him. So he left.
5 minutes later, they opened check-in, and the Business/Priority, and Economy lines though the bag drop line remained closed. Interestingly, practically everyone shifted to the Economy line as the line opened, but wasn't yet served. I was to enter the Priority line before, lo and behold, our old friend reappears and lets himself past me. I let him through to face the agent, and the following happened:
Agent: What class are you flying?
Man: I did online check-in, so I can go to the priority line.
Agent: Sir, again, what class are you flying?!
Man: Economy but I did online- (the agent cut him off and barked)
Agent: Sir, this is the priority check-in for our Business Class and elite customers! Please move to the economy class line and you will be served there! (by this time the economy line stretched to the terminal entrance)
Man: But, I-
Agent: No buts, you go there.
Needless to say, I was awestruck by his relentlessness, and I even managed to caught sight of him giving me the evil eye as he left and as I was being checked-in.
The man relented and went to the economy line where he tried to cut past the queue before being sent back by the supervisor.
The agent turned out to be very cynical. As I was being checked-in, a person flying Vueling asked her where the Vueling check-in and she said, "no, this is Qatar Airways Business Class, you go to centre of terminal". The person just left without saying anything, and she exclaimed "YOU'RE WELCOME".
As she finished my check-in formalities, I said my thanks and wished her a good day - at least that made her smile - the flight turned out to be very very light in J
Last edited by clubeurope; Oct 12, 2018 at 5:53 pm Reason: corrected some grammatical errors
#729
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
Boarding almost complete on a flight from MAD > AMS when this gobby American lady makes her way down the aisle and starts whining that there is no room for her precious carry on bag in the overhead bins. She picks up some guy's coat and shouts ''Overhead bins are for bags, not coats! Come on work with me people'' like she's addressing the whole cabin. Incredible stuff. The guy who's jacket she's holding looks stunned and tells her he folded it and put it on top of his case before she finally pushed a few bags together and squeezed hers in. I should have told her ''Don't worry, I'll make you famous on FT in a few hours"
#730
Join Date: Jun 2018
Location: Brighton UK
Programs: BAEC-Silver, AMEX-BA Prem' Plus & Standard, Accor Gold, HH-Silver, IHG,IBIS On Business
Posts: 955
One of our American* Cousins showboating for all to see, I won't hear a word of it?!
( *Other nationalities may also showboat as the thread clearly shows)
( *Other nationalities may also showboat as the thread clearly shows)
#731
Community Director
Join Date: Jan 2009
Location: Norwich, UK
Programs: A3*G, BA Gold, BD Gold (in memoriam), IHG Diamond Ambassador
Posts: 8,477
Boarding almost complete on a flight from MAD > AMS when this gobby American lady makes her way down the aisle and starts whining that there is no room for her precious carry on bag in the overhead bins. She picks up some guy's coat and shouts ''Overhead bins are for bags, not coats! Come on work with me people'' like she's addressing the whole cabin. Incredible stuff. The guy who's jacket she's holding looks stunned and tells her he folded it and put it on top of his case before she finally pushed a few bags together and squeezed hers in. I should have told her ''Don't worry, I'll make you famous on FT in a few hours"
I actually quite like their way of going about things - one thing’s for certain, you’re in no doubt who’s in charge when they start making room in the overhead!
#732
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
I like flight attendants who manage to combine authority with a fun and humorous vibe which isn't always easy to find.
#733
Join Date: Oct 2015
Location: Leeds, UK
Programs: BA Blue
Posts: 53
Probably not quite a DYKWIA but travelling from MAN-LHR a couple of days ago, the gentleman travelling in 1A was the last to board. He opened up the overhead and took out the bag and hat box that were in there in order to put his own case in.
He then proceeded to unsuccessfully try and ram the other items in which it became clear belonged to a member of the cabin crew. Said cabin crew member then came and took the items from the gentleman and began looking for somewhere else to store them.
What amazed me was that this was not a case of somebody making a fuss. There were no words exchanged at all. The guy just assumed he had the right to remove somebody else's possessions and place his luggage in their place because he was in 1A and wanted his bag right above him. I know some people get frustrated at crew using the overhead but it just struck me as incredibly rude to remove somebody else's bags to make space for your own without even asking them.
On my return yesterday evening I was also amazed by the number of people who seem to get personally offended when one item of their carry on is given the yellow tag.
He then proceeded to unsuccessfully try and ram the other items in which it became clear belonged to a member of the cabin crew. Said cabin crew member then came and took the items from the gentleman and began looking for somewhere else to store them.
What amazed me was that this was not a case of somebody making a fuss. There were no words exchanged at all. The guy just assumed he had the right to remove somebody else's possessions and place his luggage in their place because he was in 1A and wanted his bag right above him. I know some people get frustrated at crew using the overhead but it just struck me as incredibly rude to remove somebody else's bags to make space for your own without even asking them.
On my return yesterday evening I was also amazed by the number of people who seem to get personally offended when one item of their carry on is given the yellow tag.
#734
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,293
That's why most people here would rather keep an emergency exit seat than take an upgrade to CE. I remember the agent at boarding hearing the beep, asking me whether I'm happy in an emergency exit seat, and then ask that I put a yellow tag on my laptop bag. I made a weird face, he realised the sequence of events, and sent on my way wishing me a good flight (to which I of course answered, "Thank you, you too"...)
#735
Join Date: Feb 2015
Location: United Kingdom
Programs: Bonvoy LTTitanium, BAEC Silver
Posts: 591
What I find ironic is when I am asked to stow my laptop rucksack under the seat in front of me after having already paid a fee to check a larger bag into the hold. Those who choose not to pay the fee essentially get priority in the overhead bins and more leg room as their suitcases are too big to put under the seat in front of them. I know planes have to depart on time but surely it would make more sense to give another coloured tag to those who have paid the fee while elite tier members can attach their tier tags.