Dec 11, 2017, 3:39 am
Last edit by: corporate-wage-slave
BA current newsflash here / London Cancellation list for Tuesday here
Rebooking policy for operating flights on Monday and Tuesday here / EC261 main thread here
ba.com/helpme one stop shop on BA.com giving lots of advice and pointers to where to claim expenses.
For EC261, delay/cancellation compensation is not payable for this event but BA is still liable for the Regulation's “Right to care” provisions. Refreshments can be claimed after 2 hours of delay departing (3 hours for flights longer than LHR-Rome, 4 hours for longhaul), £200 guideline for hotels - OK to book your own and charge back. £50 guideline for taxis. Meals, drinks and communication costs are also covered. Keep / photo receipts. If on a Buy on Board aircraft, use Avios to buy items - it will be faster to refund. For missing baggage, it's OK to claim essential items, such as clothing, toiletries. Keep / photo the receipts.
Rebooking policy for operating flights on Monday and Tuesday here / EC261 main thread here
ba.com/helpme one stop shop on BA.com giving lots of advice and pointers to where to claim expenses.
For EC261, delay/cancellation compensation is not payable for this event but BA is still liable for the Regulation's “Right to care” provisions. Refreshments can be claimed after 2 hours of delay departing (3 hours for flights longer than LHR-Rome, 4 hours for longhaul), £200 guideline for hotels - OK to book your own and charge back. £50 guideline for taxis. Meals, drinks and communication costs are also covered. Keep / photo receipts. If on a Buy on Board aircraft, use Avios to buy items - it will be faster to refund. For missing baggage, it's OK to claim essential items, such as clothing, toiletries. Keep / photo the receipts.
Bad weather disruption - UK/AMS/NW Europe - 10 & 11 December 2017
Dec 10, 2017, 5:26 am
#46
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Join Date: Feb 2010
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Posts: 63,850
Dec 10, 2017, 5:35 am
#49
Join Date: Oct 2014
Location: Krakow
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Posts: 5,937
Why do they not make a "de icing pad" in the taxiway close to the turn onto the runway? Planes could then go through car wash style on their way to the runway. There is always a Q anyway
Dec 10, 2017, 5:40 am
#51
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Location: London
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Posts: 8,278
Thanks CWS- insightful as usual.
I am beginning to see a market opportunity for mobile deicing machines that can do their stuff at the gate while passengers board... I am sure smarter people than I have thought of this, and probably hasnt happened because the deicing fluid is probably nasty stuff that needs to be done in a special area.
Mr. "you are never bored if you have flyertalk to amuse you"
I am beginning to see a market opportunity for mobile deicing machines that can do their stuff at the gate while passengers board... I am sure smarter people than I have thought of this, and probably hasnt happened because the deicing fluid is probably nasty stuff that needs to be done in a special area.
Mr. "you are never bored if you have flyertalk to amuse you"
Dec 10, 2017, 5:42 am
#53
Join Date: Jan 2010
Posts: 7,464
Just about to board a U2 flight to GVA now - looks like it is on time at present, but I'm sure we'll have a ground delay also.
GVA was closed for about 25mins yesterday morning - was in the 07:00 LX into GVA which was cancelled then rebooked to a very busy 07:45 which made me miss my flight out of GVA. Not been a great (travel) weekend so far...!
Dec 10, 2017, 5:42 am
#54
Join Date: Aug 2013
Programs: BAEC Gold, IHG Spire Elite
Posts: 1,713
This is exactly what happens in places that have snow and ice for several months of the years such as OSL, which also benefits from lots of space. It would be a huge investment for LHR and some years it would never be used. It’s also difficult to see where a large area could be created. I would imagine the business case just doesn’t stack up for an OSL style facility.
Dec 10, 2017, 5:42 am
#55
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,990
Dec 10, 2017, 5:50 am
#57
Join Date: May 2014
Posts: 7,238
HAL has invested millions in tools and equipment, bought the entire John Deer and Vestergaard catalogue and yet for less than 5 cm of snow LHR is operating one runway down and there are delays of hours for de-icing. Flow rate is 20/60 and the airlines have been asked to make drastic cuts.
I cannot believe that every time a toad burps around the LHR area it all falls flat on its arse. Meanwhile, down at the notoriously tropical Gatwick, there has been only one cancellation due to snow at AMS. I'm no fan of GAL, having dealt with them, but they do something better than Heathrow.
I cannot believe that every time a toad burps around the LHR area it all falls flat on its arse. Meanwhile, down at the notoriously tropical Gatwick, there has been only one cancellation due to snow at AMS. I'm no fan of GAL, having dealt with them, but they do something better than Heathrow.
Dec 10, 2017, 5:52 am
#58
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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A lot more cancellations have crept in. To get a measure of this, we have gone from I think 4 at the start of the morning (ABZ, AMS, GVA), plus the pre-advertised cancellation of the DOH service, to 43 cancellations now. On a normal day about 5 cancellations isn't unusual, it was over 100 during the IT meltdown.
There are now very long delays across the board at LHR. LGW is more-or-less OK, and LCY, which hasn't resumed services yet, is currently showing OK, but that's unlikely to stay that way. There is now only one more service out of NCL today (1545 scheduled). LAD is the other longhaul cancellation.
Cancelled services
BA0430 LHRAMS 08:15
BA0938 LHRDUS 09:20
BA1390 LHRMAN 10:20
BA0434 LHRAMS 10:55
BA0368 LHRMRS 11:10 T3
BA0816 LHRCPH 11:15
BA1440 LHREDI 11:30
BA0942 LHRDUS 11:50
BA1308 LHRABZ 12:10
BA0952 LHRMUC 12:10
BA1342 LHRLBA 12:15
BA1332 LHRNCL 12:25
BA0702 LHRVIE 12:40 T3
BA0716 LHRZRH 13:00
BA0732 LHRGVA 13:05
BA0940 LHRDUS 13:05
BA1484 LHRGLA 13:05
BA0314 LHRCDG 13:05
BA0358 LHRLYS 13:20
BA0378 LHRTLS 13:25 T3
BA0994 LHRTXL 13:55
BA0722 LHRGVA 14:00
BA0954 LHRMUC 14:10
BA1312 LHRABZ 14:25
BA0542 LHRBLQ 14:30
BA0398 LHRBRU 15:10
BA1334 LHRNCL 15:10
BA0910 LHRFRA 15:20
BA0826 LHRDUB 15:25
BA0944 LHRDUS 16:00
BA0744 LHRGVA 16:25
BA0912 LHRFRA 16:40
BA1314 LHRABZ 16:50
BA0348 LHRNCE 17:05
BA0520 LHRMAD 17:10
BA0736 LHRGVA 17:10
BA0932 LHRDUS 17:10
BA1344 LHRLBA 17:30
BA1454 LHREDI 17:30
BA1336 LHRNCL 17:35
BA0077 LHRLAD 18:45
BA0706 LHRVIE 19:15 T3
BA0123 LHRDOH 21:00
Hyperlinks will only work for the next day or so.
There are now very long delays across the board at LHR. LGW is more-or-less OK, and LCY, which hasn't resumed services yet, is currently showing OK, but that's unlikely to stay that way. There is now only one more service out of NCL today (1545 scheduled). LAD is the other longhaul cancellation.
Cancelled services
BA0430 LHRAMS 08:15
BA0938 LHRDUS 09:20
BA1390 LHRMAN 10:20
BA0434 LHRAMS 10:55
BA0368 LHRMRS 11:10 T3
BA0816 LHRCPH 11:15
BA1440 LHREDI 11:30
BA0942 LHRDUS 11:50
BA1308 LHRABZ 12:10
BA0952 LHRMUC 12:10
BA1342 LHRLBA 12:15
BA1332 LHRNCL 12:25
BA0702 LHRVIE 12:40 T3
BA0716 LHRZRH 13:00
BA0732 LHRGVA 13:05
BA0940 LHRDUS 13:05
BA1484 LHRGLA 13:05
BA0314 LHRCDG 13:05
BA0358 LHRLYS 13:20
BA0378 LHRTLS 13:25 T3
BA0994 LHRTXL 13:55
BA0722 LHRGVA 14:00
BA0954 LHRMUC 14:10
BA1312 LHRABZ 14:25
BA0542 LHRBLQ 14:30
BA0398 LHRBRU 15:10
BA1334 LHRNCL 15:10
BA0910 LHRFRA 15:20
BA0826 LHRDUB 15:25
BA0944 LHRDUS 16:00
BA0744 LHRGVA 16:25
BA0912 LHRFRA 16:40
BA1314 LHRABZ 16:50
BA0348 LHRNCE 17:05
BA0520 LHRMAD 17:10
BA0736 LHRGVA 17:10
BA0932 LHRDUS 17:10
BA1344 LHRLBA 17:30
BA1454 LHREDI 17:30
BA1336 LHRNCL 17:35
BA0077 LHRLAD 18:45
BA0706 LHRVIE 19:15 T3
BA0123 LHRDOH 21:00
Hyperlinks will only work for the next day or so.
Dec 10, 2017, 5:55 am
#59
Join Date: Nov 2016
Location: Rio de Janeiro
Programs: BA Oneworld
Posts: 582
Where are the Green Goddesses these days? Aren't they standing by somewhere in a shed waiting to spring into action? Fill them up with glycol and get them spraying! 
Now I'm worried about travelling to GIG late at night and being robbed at gunpoint on the main highway (happens about twice a day on average).
Now I'm worried about travelling to GIG late at night and being robbed at gunpoint on the main highway (happens about twice a day on average).
Dec 10, 2017, 5:58 am
#60
Join Date: Apr 2015
Programs: Some
Posts: 5,263
Gargh, BA 1345 today is no more. Stuck somewhere with really bad reception so just spend 6 minutes on hold to BA before I got cut off. Have just taken the last J Avios seat on the late MAN flight so hopefully plan B works!