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FAQ : Status of on-board WiFi rollout on BA aircraft

Old Oct 1, 17, 2:57 am
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Last edit by: Prospero
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.



Long-haul aircraft with WiFi fitted

A350-1000 - All fitted (12 aircraft).

A380 - All fitted (12 aircraft)

777-200ER - All fitted (43 aircraft)

777-300ER - All fitted (16 aircraft)

787-8 - 0/12 aircraft

787-9 - 14/18 aircraft

G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP

787-10 - All fitted (2 aircraft).


BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
  • 1 hour: 7.99
  • 4 hours: 17.99
  • Full flight: up to 23.99 depending on route

Note that prices and services offered are subject to change.


Long-haul aircraft still to be fitted with WiFi

787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M

787-9 - G-ZBKE/F/R/S

Short-haul and mid-haul aircraft known to have WiFi fitted and enabled

All aircraft except those due for retirement soon have the WiFi hardware fitted but it hasn't been enabled on the whole fleet yet. The system went live on the first few aircraft in March 2019 with full rollout originally announced as expected 'by the end of summer 2019' but now expected during 2020.

A319 - 12/29 Aircraft

G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z

A320 - 61/67 Aircraft

G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E

A320neo - All fitted (17 aircraft)

G-TTNT didn't have WiFi installed shortly after delivery (post #806)

A321 - 15/18 Aircraft

G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N

A321neo - All fitted (10 aircraft)

The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:

Messaging - 1.99 or 2.99 depending on flight distance.

Browse & Stream (one hour) - 4.99

Browse & Stream (whole flight)
4.99 (MAN / NCL)
6.99 (ARN / HAM)
7.99 (KRK / LIS / MAS / PMI)
8.99 (AGP)
9.99 (LED / SOF)
11.99 (LCA)



Short-haul aircraft not planned to receive WiFi due to retirement

A319 - 18 Aircraft

G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K

Background information:
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FAQ : Status of on-board WiFi rollout on BA aircraft

Old Oct 16, 17, 10:41 am
  #61  
 
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Last edited by ahmetdouas; Nov 10, 17 at 8:40 am
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Old Oct 16, 17, 9:45 pm
  #62  
 
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Originally Posted by ahmetdouas
I would think the newer the systems are, the faster they will be. This may be an advantage of BA introducing WiFi so late on in the game compared to the other competition.
The speeds are limited primarily by the satellites not the onboard equipment. Ku band is good for 70-100Mbps and is what Gogo/BA use. Ka band is used by a few airlines and is theoretically faster but it would require entirely new hardware.
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Old Oct 20, 17, 12:33 pm
  #63  
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Old Oct 20, 17, 1:49 pm
  #64  
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Originally Posted by 1010101
The speeds are limited primarily by the satellites not the onboard equipment. Ku band is good for 70-100Mbps and is what Gogo/BA use. Ka band is used by a few airlines and is theoretically faster but it would require entirely new hardware.
Out of curiosity, how does that work? Clearly satellites can serve multiple connections at once, so surely (like with some laptops) couldn't a single aeroplane stack up multiple receivers? Obviously latency is limited by the satellite and technology, but speed usually not...
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Old Oct 21, 17, 4:43 am
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Originally Posted by EuropeanPete
Out of curiosity, how does that work? Clearly satellites can serve multiple connections at once, so surely (like with some laptops) couldn't a single aeroplane stack up multiple receivers? Obviously latency is limited by the satellite and technology, but speed usually not...
In theory yes, and some do support channel bonding. Performance will improve as more satellites go up as satellite internet is very susceptible to interference and signal fade.
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Old Oct 21, 17, 5:02 am
  #66  
 
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Originally Posted by ahmetdouas
I would think the newer the systems are, the faster they will be. This may be an advantage of BA introducing WiFi so late on in the game compared to the other competition.
BA have repeatedly said this was the reason why they held off installing wifi. Having used the painful wifi on a QR 787 recently (who on earth pays the bandit charges for it once you've used the free allowance??) I think that was the right decision.
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Old Oct 21, 17, 7:16 am
  #67  
 
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Does anyone know if BA are going to be showing the live Sports Channel Sport 24 on their wi-fi enabled flights?

Have watched several live events on other carriers and rather enjoy it!
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Old Oct 25, 17, 6:13 am
  #68  
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Just on BA 213 today - had wifi through GoGo. Very good
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Old Oct 25, 17, 6:33 am
  #69  
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Originally Posted by C
Just on BA 213 today - had wifi through GoGo. Very good
So I think you are on G-CIVR - which is listed in the wiki - and that you are currently 34,000 feet above Castlebar, Co. Mayo or thereabouts.
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Old Nov 23, 17, 7:05 am
  #70  
 
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Colleague on G-CIVX today using it.. got 7 - 14 meg on speedtest

https://www.thinkbroadband.com/speed...41001149401155
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Old Nov 23, 17, 7:43 am
  #71  
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Another B744 fitted by the end of theyear plus 2 B777s.
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Old Nov 23, 17, 8:03 am
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Do any of the 777-300s have WiFi as yet?
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Old Nov 23, 17, 8:54 am
  #73  
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One will very soon.
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Old Nov 23, 17, 9:04 am
  #74  
 
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And so all the 787 have not been fitted? I thought the service was just turnt off but that the wifi was built on when delivered!
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Old Nov 26, 17, 5:00 am
  #75  
 
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Originally Posted by mrpacifist
And so all the 787 have not been fitted? I thought the service was just turnt off but that the wifi was built on when delivered!
As far as I'm aware Gogo haven't yet got the go ahead for the 2Ku to be fitted on 787's.
In September Runway Girl Network wrote:-
" The Boeing executive also confirmed that Gogo 2Ku is in line for offerability on the 787, noting that the airframer is seeking to accommodate any airline using the Gogo [2Ku] service. This is in sync with Gogo managements assertion that the firm is making good progress for linefit on Boeing platforms, and expects the first Boeing factory fit install on a 787 to take place around the end of this year, with full linefit optionality in 2018 or 19 for Boeing. "

https://runwaygirlnetwork.com/2017/0...-for-787-777x/

BA's next 787 is due in March so that may be the first of the fleet to be factory fitted.
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