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FAQ : Status of on-board WiFi rollout on BA aircraft

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Old Oct 1, 2017, 1:57 am
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Last edit by: sigma421
Onboard WiFi has been introduced to BA's fleet and is being marketed as Highlife Connect. This thread is to track the rollout. See https://www.britishairways.com/en-gb.../wifi-on-board for BA's FAQ on the system.



Long-haul aircraft with WiFi fitted

A350-1000 - All fitted (12 aircraft).

A380 - All fitted (12 aircraft)

777-200ER - All fitted (43 aircraft)

777-300ER - All fitted (16 aircraft)

787-8 - 0/12 aircraft

787-9 - 14/18 aircraft

G-ZBKA, G-ZBKB, G-ZBKC, G-ZBKD, G-ZBKG, G-ZBKH, G-ZBKI, G-ZBKJ, G-ZBKK, G-ZBKL, G-ZBKM, G-ZBKN, G-ZBKO, G-ZBKP

787-10 - All fitted (2 aircraft).


BA are currently trialling free WiFi in first class cabins. For those in other cabins the current cost on all long-haul aircraft is:
  • 1 hour: £7.99
  • 4 hours: £17.99
  • Full flight: up to £23.99 depending on route

Note that prices and services offered are subject to change.
Long-haul aircraft still to be fitted with WiFi

787-8 - G-ZBJA/B/C/D/E/F/G/H/I/J/K/M

787-9 - G-ZBKE/F/R/S
Short-haul and mid-haul aircraft known to have WiFi fitted and enabled

The majority of aircraft have wi-fi equipment fitted with the exception of those expected to retire within the next few years. Wi-fi equipment is installed after delivery and the rate at which this happens appears to have slowed down post-COVID.
A319 - 12/29 Aircraft

G-EUOA
G-EUPL/M/N/O/P/R/S/T/U/Y/Z

A320 - 61/67 Aircraft

G-EUUA/B/C/E/F/G/H/I/J/K/L/M/N/O/P/R/T/U/V/W/X/Y/Z
G-EUYA/B/D/E/G/H/I/J/K/L/M/N/O/P/R/S/T/U/V/W/X
G-GATH/J/K/M/N/P/R/S/U
G-MEDK
G-MIDO/S/T/X/Y
G-TTOB/E

A320neo - 17/20 Aircraft

G-TTNA/B/C/D/E/F/G/H/I/J/K/L/M/N/O/P/Q/R

Wi-fi installation has not yet occurred for aircraft delivered from October 2022 onwards.

A321 - 15/18 Aircraft

G-EUXC/D/E/F/G/H/I/J/K/L/M
G-MEDL/M/N

A321neo - All fitted (10 aircraft)

The price of WiFi on short-haul flights varies according to the length of the route. The following prices are known:

Messaging - £1.99 or £2.99 depending on flight distance.

Browse & Stream (one hour) - £4.99

Browse & Stream (whole flight)
£4.99 (MAN / NCL)
£6.99 (ARN / HAM)
£7.99 (KRK / LIS / MAS / PMI)
£8.99 (AGP)
£9.99 (LED / SOF)
£11.99 (LCA)



Short-haul aircraft not planned to receive WiFi due to retirement

A319 - 18 Aircraft

G-EUOE/F/G
G-EUPD/G/J/K/W
G-DBCA/B/C/D/E/F/G/H/J/K

Background information:
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FAQ : Status of on-board WiFi rollout on BA aircraft

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Old Sep 30, 2017, 6:45 pm
  #16  
 
Join Date: Sep 2016
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Originally Posted by LondonCanuck
Excellent. Will be in a 747 to Denver in Nov so will hopefully get one that have it... Maybe worth starting a Wiki as more planes get enabled and people can report their experiences ?
You will not, I’m afraid. DEN is not a HI-J route and there is no plan to install Wi-Fi on the MID-J 747s.
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Old Sep 30, 2017, 11:38 pm
  #17  
 
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With respect to pricing, I would hope the basic service would be offered free in F or J. I favour hotel chains that have fast, free wifi and I suspect this will increasingly become a factor on airlines in the future.

An an option to pay using Avios would also be welcome.
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Old Oct 1, 2017, 12:17 am
  #18  
 
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Interesting, I was on BA 114 (JFK to LHR) 2 days ago (747) and received a survey after asking if I knew that wifi was available. I did not, as there were no announcements or inserts in the seat pocket. My first thought was the survey was wrong as they asked other questions that did not apply.
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Old Oct 1, 2017, 12:31 am
  #19  
 
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Originally Posted by batrm
You will not, I’m afraid. DEN is not a HI-J route and there is no plan to install Wi-Fi on the MID-J 747s.
Ahh... knee it was a mid-J route, just didn’t know they weren’t installing WiFi. Thanks for info...
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Old Oct 1, 2017, 2:18 am
  #20  
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I've put a wiki on to the thread. What I think would be useful would be getting a note of those aircraft with a working wifi available for passenger list, so any updates there would be good.

To find out which aircraft may operate your flight use this URL:
Code:
http://www.flightradar24.com/data/flights/ba174
replacing 174 with your actual flight number. It's not totally reliable and it only indicates expected movements a few days before travel.
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Old Oct 1, 2017, 3:04 am
  #21  
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The South Wales Aviation Group website is a great source of information, as it tracks BA long haul aircraft as they go into the BAMC for their scheduled overhaul.

2017 movements in/out BAMC at Cardiff
source: http://cardiffstathan.blogspot.co.uk/p/bamc.html
G-CIVR/S/X are highlighted below:

G-CIVA B744 52J 04/11/16 9170 - 04/01/17 9151
G-BNWX B763 06/12/16 9272 - 14/01/17 9272
G-YMMT B772 10/12/16 9174 - 04/01/17 9171 to Gatwick
G-CIVC B744 52J 22/12/16 9170 - 24/01/17 9173
G-VIIF B772 22/12/16 9150 - 10/01/17 9171
G-ZBJG B788 23/12/16 9154 - 02/01/17 9154
G-BNWA B763 09/01/17 9274 - 09/01/17 9275 (day visit)
G-YMMN B772 10/01/17 9170 - 01/02/17 9171
G-BNWA B763 11/01/17 9278 - 22/01/17 9275
G-BNLP B744 14/01/17 9270 - 21/02/17 9173
G-BNWB B763 22/01/17 9274 - 06/02/17 9270
G-VIIG B772 22/01/17 9170 - 08/02/17 9171
G-ZBKE B789 31/01/17 9174 - 01/02/17 9175 (hangar fit checks)
G-CIVJ B744 52J 05/02/17 9170 - 28/02/17 9171
G-VIIU B772 06/02/17 9604 from Kingston Jamaica - 12/02/17 9171 to Gatwick
G-BNLY B744 52J 11/02/17 9172 - 22/04/17 9170
G-VIIE B772 11/02/17 9170 - 28/02/17 9174
G-VIIY B772 17/02/17 9172 from Gatwick - 21/02/17 9179 to Gatwick
G-ZBJE B788 22/02/17 9170 - 05/03/17 9177
G-CIVE B744 52J 22/02/17 9172 - 11/03/17 9171
G-STBG B77W 26/02/17 9170 - 08/03/17 9173
LN-LND B788 03/03/17 8984 from Stockholm - 09/03/17 8983 to Copenhagen
G-VIIK B772 09/03/17 9170 - 19/03/17 9171
LN-LNH B788 09/03/17 8982 from Copenhagen - 15/03/17 8982 to Gatwick
G-BNLO B744 52J 11/03/17 9170 - 22/03/17 9179 to Teruel
G-BNLN B744 52J 11/03/17 9173 - 06/04/17 9172
LN-LNE B788 14/03/17 8982 from Copenhagen - 21/03/17 8983 to Copenhagen
G-VIIH B772 19/03/17 9170 - 28/03/17 9171
LN-LNA B788 20/03/17 8982 from Copenhagen - 28/03/17 8983 to Oslo
LN-LNF B788 28/03/17 8982 from Oslo - 03/04/17 8983 to Oslo
G-ZZZC B772 28/03/17 9170 - 05/04/17 9174
LN-LNB B788 03/04/17 8982 from Oslo - 10/04/17 8983 to Oslo
G-CIVF B744 86J 04/04/17 9171 - 18/04/17 9171
G-CIVP B744 52J 06/04/17 9170 - 19/05/17 9174
LN-LNG B788 10/04/17 8982 from Oslo - 17/04/17 8984 to Oslo
G-VIIK B772 14/04/17 9170 - 19/04/17 9173
G-ZBJF B788 19/04/17 9175 - 29/04/17 9171
G-VIIW B772 19/04/17 9172 from Gatwick - 23/04/17 9178 to Gatwick
G-VIIV B772 24/04/17 9177 from Gatwick - 30/04/17 9170 to Gatwick
G-YMMO B772 29/04/17 9178 - 20/05/17 9173
G-CIVW B744 86J 29/04/17 9170 - 15/05/17 9171
G-CIVL B744 52J 14/05/17 9170 - 31/05/17 9175
G-YMMP B772 20/05/17 9172 - 12/06/17 9171
G-CIVR B744 86J 20/05/17 9170 - 01/07/17 9173
G-BNWZ B763 31/05/17 9171 - 12/06/17 9172
G-YMMU B772 12/06/17 9170 - 29/06/17 9171
G-BZHA B763 12/06/17 9173 - 24/06/17 9270
G-BZHB B763 24/06/17 9271 - 05/07/17 9172
G-VIIH B772 28/06/17 9170 - 04/07/17 9175
G-CIVS B744 86J 01/07/17 9172 - 11/08/17 9171
G-ZBJG B788 05/07/17 9170 - 14/07/17 9171
G-CIVG B744 86J 06/07/17 9170 - 25/07/17 9174
G-ZBJH B788 15/07/17 9170 - 24/07/17 9173
G-CIVX B744 86J 24/07/17 9170 - 03/09/17 9173
G-STBL B77W 26/07/17 9170 - 02/08/17 9171
G-RAES B772 02/08/17 9172 - 14/08/17 9172
G-ZZZB B772 10/08/17 9172 - 26/08/17 9172
G-CIVU B744 52J 11/08/17 9170 - 25/09/17 9175
G-VIIL B772 22/08/17 9173 - 31/08/17 9171
G-ZZZC B772 26/08/17 9171 - 10/09/17 9173
G-CIVV B744 86J 02/09/17 9171 - 02/09/17 9170 (CIVX not ready)
G-CIVV B744 86J 04/09/17 9172 - Current
G-STBE B77W 10/09/17 9170 - 13/09/17 9173
G-STBB B77W 14/09/17 9170 - 22/09/17 9176
G-CIVK B744 52J 21/09/17 9172 - Current
G-STBC B77W 22/09/17 9177 - 29/09/17 9171
G-BNLY B744 52J 25/09/17 9174 - Current
G-VIIS B772 29/09/17 9173 - Current

To assist you cross referencing the 86J 747s, here is a list of these aircraft. Those that we know have working wifi are highlighted :
G-BYGA G-BYGB G-BYGC G-BYGD G-BYGE G-BYGF G-BYGG G-CIVF G-CIVG G-CIVH G-CIVI G-CIVR G-CIVS G-CIVV G-CIVW G-CIVX G-CIVY G-CIVZ

Last edited by Prospero; Oct 1, 2017 at 3:17 am
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Old Oct 1, 2017, 3:15 am
  #22  
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Originally Posted by Prospero
The South Wales Aviation Group website is a great source of information, as it tracks BA long haul aircraft as they go into the BAMC for their scheduled overhaul.
Very interesting. From the above list there are several aircraft that were in for similar lengths of time which therefore may have been fitted, so G-CIVG for example, which had a prototype wifi on it previously and is 86J, whereas CIVU is 52J.

There there are 788 aircraft such as G-ZBJH. Did that get fitted? This aircraft does things like BWI, YUL and Indian destinations.
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Old Oct 1, 2017, 3:20 am
  #23  
 
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Interestingly, (well to me), G-CIVG has recently had the old prototype WiFi removed but not had the new one fitted!
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Old Oct 1, 2017, 3:24 am
  #24  
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Originally Posted by corporate-wage-slave
Very interesting. From the above list there are several aircraft that were in for similar lengths of time which therefore may have been fitted, so G-CIVG for example, which had a prototype wifi on it previously and is 86J, whereas CIVU is 52J.

There there are 788 aircraft such as G-ZBJH. Did that get fitted? This aircraft does things like BWI, YUL and Indian destinations.
Yes, I wondering about this too. Also, several Boeing 773s (G-STBx) have recently spent short periods at the Cardiff maintenance centre, so it is possible they have been fitted.
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Old Oct 1, 2017, 3:26 am
  #25  
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Originally Posted by skipness1E
Interestingly, (well to me), G-CIVG has recently had the old prototype WiFi removed but not had the new one fitted!
Is that based on something you know? That aircraft was in CWL at the back end of July.
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Old Oct 1, 2017, 3:33 am
  #26  
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Originally Posted by batrm
You will not, I’m afraid. DEN is not a HI-J route and there is no plan to install Wi-Fi on the MID-J 747s.
Is this confirmed?
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Old Oct 1, 2017, 3:58 am
  #27  
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Will new aircraft come with wifi already installed? The latest 787 G-ZBJI arrived at LHR on Friday (as far as I am aware).
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Old Oct 1, 2017, 5:29 am
  #28  
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Sorry I wasn’t really in test mode yesterday, it was more an idle how to kill the last couple of hours and thought I’d see if I could (a) get on in the first place and (b) what kind of stuff I could do if I did,

I went for the 1hour simply connect and plugged my Amex details in. Got the Amex notification straight away, unsurprising as online.. billed to Adyen UK Ltd.
The speed for web browsing was fine, I am guessing I had pretty much all the bandwidth to myself tho. First thought was post to FT
I did a quick WhatsApp video call (yes very discreet and I wouldn’t make a habit of it!), a few emails, YouTube and Netflix streaming was really quick but from the pricing structure shouldn’t have been available unless I had gone for the Connect Plus option. There’s a timer screen showing how long you have left.
I am sure they’ll have a way to bundle free access to certain customers by giving them a code, 23.99 for the top tier seems either expensive or good value depending what you’d want out of it.
I am already torn between being very impressed and thinking its a bit sad that one of those places you really are cut off from all the instant connectivity won’t be for much longer. With a 747 full of people all doing “i’m on the plane” shouty video calls!
I’ll see if it’s available on my flight home and maybe stump up for the full flight and run some speed tests etc.


[IMG][/IMG]

Last edited by LBP2; Oct 1, 2017 at 6:28 am
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Old Oct 1, 2017, 6:35 am
  #29  
 
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On AA flights, which have had inflight wifi for some time, I have never noticed anyone video calling from the flight. Much like the fear that inflight wifi will cause everyone to talk all the time with Skype, it does not happen in practice. People can already talk loudly to their travel companions, and some definitely do (my transatlantic then transcontinental(US) flights yesterday both had some groups who were very loud for part of the flight). In addition, on a 747, you can't hear anyone more than a few seats away over the noise of the ventilation system so you need only fear loud people close to you.

Meanwhile, is the wifi gear not visible? Does it not require a noticeably bulge on top of the fuselage to hold the satellite antenna? With the collective eyeballs of BAEC FT on any 747, they would soon be spotted. For example, here's a 777 with satellite antenna used for wifi, it's the bulge on top of the fuselage near doors L4/R4.
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Last edited by flatlander; Oct 1, 2017 at 6:35 am Reason: Inline picture
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Old Oct 1, 2017, 8:03 am
  #30  
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Originally Posted by flatlander
Meanwhile, is the wifi gear not visible? Does it not require a noticeably bulge on top of the fuselage to hold the satellite antenna? With the collective eyeballs of BAEC FT on any 747, they would soon be spotted. For example, here's a 777 with satellite antenna used for wifi, it's the bulge on top of the fuselage near doors L4/R4.
Gogo 2Ku has a low profile radome which may be tricky to spot. However, I did find this photo, taken by flickr member djwilliams1990 on 4 September which shows us were to look - just aft of the upper deck bubble.

https://flic.kr/p/XNqgV3
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