Jan 19, 2018, 5:19 pm
Last edit by: makin'miles
New Club World Service 2017
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
Effective July 6, 2018, new bedding products expected to be on all Club World flights, worldwide (including LHR, LGW and LCY services).
New catering and bedding
Routes on which the new catering and bedding are in operation.
Launched October 2017
London Heathrow - New York JFK
Launched February 2018 (all from London Heathrow LHR):
Boston (BOS), Baltimore (BWI), Dubai (DXB), Newark (EWR), Philadelphia (PHL), Washington (IAD), Hong Kong (HKG)
Launched March 2018 (LHR)
San Francisco (SFO), Los Angeles (LAX), San José (SJC), San Diego (SAN). Las Vegas (LAS), Phoenix (PHX), Seychelles (SEZ from 25 March)
Launched 4 April 2018 (LHR)
Houston (IAH), Miami (MIA), Dallas Fort Worth (DFW), New Orleans (MSY).
Launched 1 May 2018 (LHR) - (Bedding previously launched on DEN, ATL, SEA, YVR)
Denver (DEN), Atlanta (ATL), Austin (AUS), Nassau-Grand Cayman (NAS-GCM), Seattle (SEA), Vancouver (YVR), Calgary (YYC), Nashville (BNA)
Launched 17 May 2018 (LHR) - (Catering previously launched on ORD, YUL, YYZ)
Toronto (YYZ), Montréal (YUL), Chicago (ORD)
Launched 1 July 2018 (LHR) - (Bedding previously launched on CPT, JNB, SIN, SIN-SYD)
Cape Town (CPT), Johannesburg (JNB), Singapore (SIN), Singapore-Sydney (SIN-SYD)
Launched 1 August 2018 (LHR) - (Bedding previously launched)
Abu Dhabi (AUH), Bahrain (BAH)
Launched 1 September 2018 (LHR) - (Bedding previously launched)
Delhi (DEL), Kuwait (KWI), Muscat (MCT)
Launched 1 October 2018 (LHR) - (Bedding previously launched)
Buenos Aires (EZE), Jeddah (JED), Mexico City (MEX), Rio de Janeiro (GIG), Riyadh (RUH), Santiago (SCL), Sao Paulo (GRU), Tokyo Haneda (HND), Tokyo Narita (NRT)
Launched 28 October 2018 (LHR) - (Bedding previously launched)
Abuja (ABV), Accra (ACC), Bangkok (BKK), Bangalore (BLR), Beijing (PEK), Chennai (MAA), Hyderabad (HYD), Kuala Lumpur (KUL), Lagos (LOS), Mumbai (BOM), Nairobi (NBO), Shanghai (PVG)
Launched 2018
London City (LCY) - New York (JFK)
Bedding only routes (as of 31 May 2018)
Bedding now launched on all LHR services
AMM, BEY, CAI, DME, DOH, ICN, IKA, LAD, TLV (IKA and LAD routes subsequently terminated; catering on remaining LHR routes expected to launch in December 2018).
LGW routes: White Company products expected to be on all LGW flights effective 06 July 2018, at which time all Club World routes worldwide will feature the new bedding product (see post 1367). Reports that new bedding loaded on LGW-JFK in late June (see post 1349).
New Club World Service 2017 - catering and bedding – experiences and reactions
Oct 20, 2018, 4:15 am
#1592
Join Date: Aug 2018
Programs: BAEC Silver, Sixt Platinum
Posts: 15
On my recent trip to HKG in 09/18 I had the old trolley service on the way to Hong Kong and the new service on the way back two weeks later.
Old service took a little bit longer, but as someone mentioned, my drinks were better topped that on the new service. Glassware etc was all the same. On my way back I also had a soup as starter, which was really delicous. I liked choosing from the trolley very much, so that I could have a look at the starters or dessert.
Old service took a little bit longer, but as someone mentioned, my drinks were better topped that on the new service. Glassware etc was all the same. On my way back I also had a soup as starter, which was really delicous. I liked choosing from the trolley very much, so that I could have a look at the starters or dessert.
Oct 20, 2018, 4:34 am
#1593
Join Date: May 2014
Location: Newcastle/London & Worldwide
Programs: BAEC Gold, Virgin Flying Club Silver
Posts: 818
Thanks - thought so ! I’m glad. I’m wondering with the start of the winter timetable if it will be the final wave of routes shifting to new (revised) service with new glaswear (sans trolley) so that completes the LHR rollout.
Oct 23, 2018, 5:27 am
#1595
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,262
You will indeed get the new crockery and glassware departing the US ! However, I've found the food almost identical as before on my regular routes
Oct 24, 2018, 8:32 am
#1596
Join Date: Jan 2004
Location: London, UK
Programs: BA Gold4life, ICH RA, Hyatt Gold and others
Posts: 701
Just enjoyed the most wonderful airline food ex LHR to JFL in CW. If you get the chance to savour the #Lamb Cutlets, take it.
And by chance, bumped into WW in Manhattan, and felt the urge to commend him.
Felt a fool afterwards but he appeared grateful for the positive comments. A firm shake of my hand and he was off.
And by chance, bumped into WW in Manhattan, and felt the urge to commend him.
Felt a fool afterwards but he appeared grateful for the positive comments. A firm shake of my hand and he was off.
Oct 25, 2018, 4:54 pm
#1598
Join Date: Sep 2018
Programs: Executive Club
Posts: 4
Also, the only route which has the Do&Co catering is the JFK route, and ORD-LHR which are supplied by Do&Co, the Midhaul routes, Tel Aviv, Cairo, Amman, Beirut, Moscow will also be catered by Do&Co when they go live in December, all other routes are catered by Gate Gourmet, until the contract changes in 2020 and all catering from LHR will be Do&Co.
Oct 25, 2018, 7:42 pm
#1599
Join Date: Apr 2008
Location: Bermuda & UK & USA
Programs: BA Gold. IHG Platinum Ambassador
Posts: 176
From the 28th of October all long haul routes bar ICN and DOH and the Midhaul routes will have the new catering on board. Those routes go live sometime in December, the 28th is also the date of the revised service routines with the service trolley, wine bowl, etageres gone and it all being hand run.
Also, the only route which has the Do&Co catering is the JFK route, and ORD-LHR which are supplied by Do&Co, the Midhaul routes, Tel Aviv, Cairo, Amman, Beirut, Moscow will also be catered by Do&Co when they go live in December, all other routes are catered by Gate Gourmet, until the contract changes in 2020 and all catering from LHR will be Do&Co.
Oct 25, 2018, 8:04 pm
#1600
Join Date: Sep 2018
Programs: Executive Club
Posts: 4
Sorry I should have made it clearer, all LHR routes bar ICN, DOH and Midhaul will have the new catering from 28th October and the he remaining LHR routes by December. I don’t believe any routes from Gatwick have yet to go over to the new food. Also, before the announced changes to the removal of the trolley and etagere from the 28th October, Gatwick weren’t going to be getting the trolley etc as I believe the reduced Club Cabin on the densified 777 will only has 3 crew working in the Club Cabin which meant the trolleys couldn’t be operated as you needed 4 crew as each trolley had to have two crew operating it.
Oct 26, 2018, 7:33 am
#1601
Join Date: Jul 2012
Posts: 500
I recently posted a detailed trip report on my recent Club World and Club Europe flights. Feel free to PM me with any specific questions.
British Airways IAD-LHR-JTR/ATH-LHR-IAD + Sky Express JNX-ATH
British Airways IAD-LHR-JTR/ATH-LHR-IAD + Sky Express JNX-ATH
Nov 8, 2018, 11:01 am
#1602
Join Date: Feb 2001
Location: somewhere north of stateside...
Posts: 4,153
Lucky from onemileatatime recently posted a JFK-LCY trip report: https://onemileatatime.com/british-a...usiness-class/
Looks like this route is on the new catering as well, with the soup, bread tray etc, unless I'm missing something...
Looks like this route is on the new catering as well, with the soup, bread tray etc, unless I'm missing something...
Nov 8, 2018, 1:17 pm
#1603
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,543
I still really don't like the nuts ex-LHR but the ones from the US are paradoxically nicer (despite the over-salty soy-sesame sticks). However, the fruit cups seem to have deteriorated both from and to London over time, they were really great at first but by now they are pretty pointless...
Nov 21, 2018, 12:55 pm
#1604
Join Date: Jan 2007
Location: Canary Wharf, London
Programs: MyWaitrose, IC Spire Ambassador, Hilton Diamond & BAEC Gold
Posts: 2,685
Lucky from onemileatatime recently posted a JFK-LCY trip report: https://onemileatatime.com/british-a...usiness-class/
Looks like this route is on the new catering as well, with the soup, bread tray etc, unless I'm missing something...
Looks like this route is on the new catering as well, with the soup, bread tray etc, unless I'm missing something...
G-EUNA was also the cleanest I've seen for ages. New carpets, footstool coverings, etc, and no dirt down the side of the seats. Just a shame they still haven't upgraded the iPads.
Nov 21, 2018, 2:16 pm
#1605
Join Date: Aug 2016
Location: United Kingdom
Programs: BAEC Blue, Flying Blue Silver, Hilton Gold, Marriot Gold
Posts: 817
Yes, it's gone to the new service. The crew do a lot of walking up and down now carrying each item and there were 30 on our flight.
G-EUNA was also the cleanest I've seen for ages. New carpets, footstool coverings, etc, and no dirt down the side of the seats. Just a shame they still haven't upgraded the iPads.
G-EUNA was also the cleanest I've seen for ages. New carpets, footstool coverings, etc, and no dirt down the side of the seats. Just a shame they still haven't upgraded the iPads.