Another 241 downgrade story - from F - with no [EC261] compo
Oct 11, 2017, 3:11 pm
#226
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,712
So? If you are sufficiently worried - call or email or tweet BA directly.
What do you think they will say on an internet chat board that they wouldn't tell you directly?
If I am buying goods or services and have a concern I call the supplier. I don't go making anonymous comments in an internet chat room and hope the supplier might see it and decide to respond. Nobody does that with the expectation of being taken seriously.
What do you think they will say on an internet chat board that they wouldn't tell you directly?
If I am buying goods or services and have a concern I call the supplier. I don't go making anonymous comments in an internet chat room and hope the supplier might see it and decide to respond. Nobody does that with the expectation of being taken seriously.
Why would you write several responses to individuals when you could confirm or deny it to the masses.
Oct 11, 2017, 3:58 pm
#227
Join Date: Jul 2017
Location: Bournemouth
Programs: BA Gold Virgin Atlantic Silver Hilton Honors Silver
Posts: 13
Thanks for that Frogdoctor. Let me welcome you to Flyertalk and the BA Board and you have taken that leap from lurking to joining so feel free to chip in as the more the merrier! The information, experiences and advice here is fantastic and quite often the first stop for many a query.
However the BA Forum Dashboard is full of many golden nuggets and a worthwhile read if you haven't already done so.
However the BA Forum Dashboard is full of many golden nuggets and a worthwhile read if you haven't already done so.
Hoping to hit gold this coming year.
Oct 11, 2017, 10:13 pm
#228
Join Date: May 2013
Posts: 6,349
This isn't something that "the masses" are interested in. There have been a couple of reported cases on here which must account for around 001% of their client base. The vast majority of 2 for 1 clients will travel as booked, its a total non issue.
Oct 12, 2017, 12:09 am
#229
Join Date: Oct 2011
Posts: 158
I’m on a 2-4-1 in F from LHR - JFK in the new year.
In the unlikely event of this occurring, what is the likelihood of the following two options?
Would I be able to request to be put on a later flight in the same cabin?
Alternatively, would I be able to accept the downgrade, but request that we still be allowed access to the CCR?
This will probably be our last F flight for a little while, so in this instance, travelling in the cabin I booked would be preferential to receiving any compensation under EU261.
In the unlikely event of this occurring, what is the likelihood of the following two options?
Would I be able to request to be put on a later flight in the same cabin?
Alternatively, would I be able to accept the downgrade, but request that we still be allowed access to the CCR?
This will probably be our last F flight for a little while, so in this instance, travelling in the cabin I booked would be preferential to receiving any compensation under EU261.
Oct 12, 2017, 1:43 am
#230
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
It must have been the very old days as BA hasn't engaged meaningfully for some time. I doubt they have the resources to do so as costs are being cut.
This isn't something that "the masses" are interested in. There have been a couple of reported cases on here which must account for around 001% of their client base. The vast majority of 2 for 1 clients will travel as booked, its a total non issue.
This isn't something that "the masses" are interested in. There have been a couple of reported cases on here which must account for around 001% of their client base. The vast majority of 2 for 1 clients will travel as booked, its a total non issue.
Oct 12, 2017, 2:46 am
#231
Join Date: Sep 2011
Programs: BA Blue
Posts: 106
Excellent, thank you for that. We did think this might be a nice quiet route into San Fran ^
Oct 12, 2017, 3:07 am
#232
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,712
It must have been the very old days as BA hasn't engaged meaningfully for some time. I doubt they have the resources to do so as costs are being cut.
This isn't something that "the masses" are interested in. There have been a couple of reported cases on here which must account for around 001% of their client base. The vast majority of 2 for 1 clients will travel as booked, its a total non issue.
This isn't something that "the masses" are interested in. There have been a couple of reported cases on here which must account for around 001% of their client base. The vast majority of 2 for 1 clients will travel as booked, its a total non issue.
As for “the masses” not being interested - well, that certainly makes it a complete non issue.
Oct 12, 2017, 3:58 am
#233
Join Date: Oct 2000
Location: LONDON
Posts: 415
I can't see that information about 241's being downgraded is any less of an issue than concern about sandwich sizes on domestics, relentless wine bickering and noisy showers in lounges.
There is valid information here from an award winning travel blog - why are some trying to write it off so aggressively?
Oct 12, 2017, 12:07 pm
#234
Join Date: May 2013
Posts: 6,349
I get it. It takes far more resource to get one of the reps on here to pen a quick note denying this than for Customer Services to individually answer any enquiries. It’s been a while since I worked in a large corporation.
As for “the masses” not being interested - well, that certainly makes it a complete non issue.
As for “the masses” not being interested - well, that certainly makes it a complete non issue.
There have been 2 or 3 cases on here, if they all complain then a standard letter will not be much trouble.
When you say "one of the reps" - who exactly are you referring to? The invisible man?
It is a non issue.
Oct 12, 2017, 3:32 pm
#235
Join Date: Jan 2005
Programs: BA Gold, several other less interesting cards...
Posts: 3,712
I'll take your word for the rest.
Oct 12, 2017, 4:43 pm
#236
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It is not as though BA carefully crafts every individualized response. Quite the contrary. Those responses are pre-approved & canned.
I trust that there is a Letter #406 which is the denial of EC 261/2004 for deliberate downgrade of a 241, not to be confused with the #407 apologizing from the bottom of BA's "heart" for the low thread count on the hot towels.
I trust that there is a Letter #406 which is the denial of EC 261/2004 for deliberate downgrade of a 241, not to be confused with the #407 apologizing from the bottom of BA's "heart" for the low thread count on the hot towels.
Oct 12, 2017, 8:35 pm
#237
Join Date: Feb 2010
Location: ORD
Programs: US Air, UA BA LH AI DELTA MARRIOTT CHOICE SGP
Posts: 9,883
It is not as though BA carefully crafts every individualized response. Quite the contrary. Those responses are pre-approved & canned.
I trust that there is a Letter #406 which is the denial of EC 261/2004 for deliberate downgrade of a 241, not to be confused with the #407 apologizing from the bottom of BA's "heart" for the low thread count on the hot towels.
I trust that there is a Letter #406 which is the denial of EC 261/2004 for deliberate downgrade of a 241, not to be confused with the #407 apologizing from the bottom of BA's "heart" for the low thread count on the hot towels.
Oct 12, 2017, 9:52 pm
#239
FlyerTalk Evangelist
Join Date: May 2005
Location: TLV/LHR
Programs: BA GGL, IHG Diamond Elite Amb, HH Diamond, Avis PC, Hertz PC, Sixt Platinum
Posts: 12,948
Assume you meant flight from New York rather than to New York, as you mentioned the day flight?
Personally I too would have been perfectly happy with the CW seat and £500 compensation, although I can see why people would be disappointed especially if this was for example a "one in a lifetime" trip in F.
Oct 12, 2017, 9:59 pm
#240
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
I'm a bit late to this thread...
Assume you meant flight from New York rather than to New York, as you mentioned the day flight?
Personally I too would have been perfectly happy with the CW seat and £500 compensation, although I can see why people would be disappointed especially if this was for example a "one in a lifetime" trip in F.
Assume you meant flight from New York rather than to New York, as you mentioned the day flight?
Personally I too would have been perfectly happy with the CW seat and £500 compensation, although I can see why people would be disappointed especially if this was for example a "one in a lifetime" trip in F.