Apr 16, 2017, 1:12 pm
Last edit by: corporate-wage-slave
Club Europe Catering Guide 2017.
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
This thread outlines the new arrangements for Club Europe catering, introduced on Sunday 26 March 2017 and due to end on Tuesday 11 September 2018, based on 3 zones. A new Club Europe catering product is due to be launch on Wednesday 12 September 2018, and this is based on 4 bands. The main information piece - in terms of timings and the distance zones for the meals can be found in post 1. The following cross references the photos below against the matrix of options. In addition to the photos, some FTers have written extensively on their experiences so there is more to this thread than the pictures. Also note that there was an increase in food offered on some combinations shortly after the start-up, so the more recent photos may be the best place to start.The previous shorthaul catering guide, now locked but which had the previous 4 band system, is to be found here.
Numbers relate to the post number. Vegetarian means the alternative option provided as standard rather than the pre-ordered versions - which are VLML (Lacto-ovo), AVML (Asia) and VGML (Vegan) . There are differences between the offering in/out of LHR, LGW, LCY+STN. Last update: 833
-------------------------
Note posts before 1-832 are typically the April 2017 menu. 833 and above is from the menu for May 2017.
----
Chef's Chat sheets for:
CE LHR Summer 2017 - Rotation A
http://www.flyertalk.com/forum/28338151-post954.html
http://www.flyertalk.com/forum/28339641-post958.html
-----.
Short Band (UK, France, Ireland, BeNeLux, Germany)
Breakfast: 279, 570 (vegetarian), 629, 674, 821 (Express breakfast for MAN and LBA), 1343 (Vegan), 2285 (Express for LBA and MAN), 2445
Brunch: 180, 289, 469, 563, 685, 716, 2625 (AVML)
Lunch: 207, 545 (diabetic), 644 (first photo), 680 (VLML), 802, 928, 1322 (Kosher), 2284
Afternoon tea: 339, 404 (vegetarian), 480, 600 (VLML), 710 (including low lactose), 800, 882 (gluten free), 1281, 1322 (Kosher), 1673, 2679 (Kosher), 2792
Dinner: 563, 630 (VGML), 669 (Kosher Passover), 771 (VGML LCY) 799, 819 (AVML), 833 (May 2017 menu), 1283, 1287, 1674, 2446, 2616 (Kosher), 2793
Comments on difference between AVML and VLML here.
-----
Medium Band (e.g. Madrid, Nice, Prague, Copenhagen)
Breakfast: 645 (vegetarian), 724 (vegetarian), 1003
Brunch: 199 (VLML), 600 (VLML), 659 (Kosher Passover)
Lunch: 239 (child), 251, 425, 641, 733
Afternoon tea: 332 (also includes vegetarian), 426 (GFML), 813 (Muslim)
Dinner: 456, 551 (also includes VLML), 666, 1004,
1278
-----
Long Band (e.g. Lisbon, Rome, Warsaw, Stockholm).
Breakfast: 195 (vegetarian)
Rest of the day: 306 (LFML), 345, 427, 443, 468, 597, 676, 687, 695, 783 (VLML)
======
NOT MAINTAINED AND OUT OF DATE: The complete Short Haul meal structure for the longer flights as of October 2017 is:
LHR
Meal 1: Chicken / red pepper risotto
Meal 2: Beef cheek
Meal 3: Chicken supreme / gnocchi
Meal 4: Miso glazed cod
Meal 5: Chicken khao soi
Meal 6: Hot smoked salmon linguine
LGW
Meal 1: Thyme roasted chicken
Meal 2: Spicy corn and paneer masala
Meal 3: Thai Penang chicken curry
Meal 4: Roasted red pepper tortellini
Meal 5: Beef and mushroom caserole
Meal 6: Tomato and four cheeses tortellini
Structured into:
Rotation A
LHR outbound
Meal 3
Meal 4
inbound to LHR
Meal 5
Meal 6
Rotation B
LHR outbound
Meal 5
Meal 6
inbound to LHR
Meal 1
Meal 2
Rotation C
LHR outbound
Meal 1
Meal 2
inbound to LHR
Meal 3
Meal 4
===
October 2017 = Rotation C
November 2017 = Rotation A
December 2017 = Rotation B
January 2018 = Rotation C
etc
Club Europe catering guide
Sep 7, 2017, 1:45 pm
#1396
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,821
I'm not entirely surprised but it's disappointing. Thanks for passing this information on nick585, welcome to Flyertalk and the BA forum - I hope that you will make yourself at home here and that we will see plenty more of you.
Sep 10, 2017, 3:54 pm
#1397
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,440
I was informed by an experienced crew member out of LGW that CE only get 4 miniatures of JD and 3 large standard bottles of champers for the entire return, so there and back. Is this right?
I remember when they pulled opened the tray and there were a whole world of spirits to rummage through, I haven't really paid that much attention as I tend to go for window seats. I imagine this is all part of the cost management in their DNA :P
I remember when they pulled opened the tray and there were a whole world of spirits to rummage through, I haven't really paid that much attention as I tend to go for window seats. I imagine this is all part of the cost management in their DNA :P
Sep 11, 2017, 3:17 am
#1398
Join Date: Nov 2005
Location: Wembley, Middx, England
Programs: BA Gold, Marriott Platinum, Hilton Gold
Posts: 776
I was informed by an experienced crew member out of LGW that CE only get 4 miniatures of JD and 3 large standard bottles of champers for the entire return, so there and back. Is this right?
I remember when they pulled opened the tray and there were a whole world of spirits to rummage through, I haven't really paid that much attention as I tend to go for window seats. I imagine this is all part of the cost management in their DNA :P
I remember when they pulled opened the tray and there were a whole world of spirits to rummage through, I haven't really paid that much attention as I tend to go for window seats. I imagine this is all part of the cost management in their DNA :P
4 miniatures of JD is certainly true (sadly).
Sep 12, 2017, 8:08 am
#1399
Join Date: Dec 2015
Location: London - SW4
Programs: BA Gold
Posts: 320
BA 876 LHR-TLL 12 September
Flew today's LHR-TLL 'long' breakfast service. No menu for 'long' breakfast I guess? Apologies for the crap lighting.
Yoghurt with apples fairly bland. Eggs utter crap - textured like a hollandaise gone wrong (to which I'll admit I've caused). Bacon limp. Sausage and mushrooms fine. Don't really fancy tomatoes. Apple pastry maybe 4 or 5 cm square.
Drinks served once, after the meal. Had to creepily keep staring down the flight attendant to get any hint of attention and was given the wrong thing anyways.
Poor service from the eurofleet crew, as well. Usually quite a BA apologist, but overall a big
Yoghurt with apples fairly bland. Eggs utter crap - textured like a hollandaise gone wrong (to which I'll admit I've caused). Bacon limp. Sausage and mushrooms fine. Don't really fancy tomatoes. Apple pastry maybe 4 or 5 cm square.
Drinks served once, after the meal. Had to creepily keep staring down the flight attendant to get any hint of attention and was given the wrong thing anyways.
Poor service from the eurofleet crew, as well. Usually quite a BA apologist, but overall a big
Sep 12, 2017, 8:27 am
#1400
Join Date: Oct 2016
Posts: 698
On the breakfast eggs, it seems what is now supplied is just scrambled egg.
Before the changes, the Club offering was a cheese omelette. Now, the cheese had often drained away from the omelette's centre but I think it was more appetising than what is now offered.
The eggs supplied now also seem different from the domestic breakfast of old. Its eggs tended to be dried out, although some chives were offered on top. The new Club eggs seem very wet.
Before the changes, the Club offering was a cheese omelette. Now, the cheese had often drained away from the omelette's centre but I think it was more appetising than what is now offered.
The eggs supplied now also seem different from the domestic breakfast of old. Its eggs tended to be dried out, although some chives were offered on top. The new Club eggs seem very wet.
Sep 12, 2017, 10:02 am
#1401
Join Date: Nov 2011
Programs: BA Silver
Posts: 1,222
Flew today's LHR-TLL 'long' breakfast service. No menu for 'long' breakfast I guess? Apologies for the crap lighting.
Yoghurt with apples fairly bland. Eggs utter crap - textured like a hollandaise gone wrong (to which I'll admit I've caused). Bacon limp. Sausage and mushrooms fine. Don't really fancy tomatoes. Apple pastry maybe 4 or 5 cm square.
Drinks served once, after the meal. Had to creepily keep staring down the flight attendant to get any hint of attention and was given the wrong thing anyways.
Poor service from the eurofleet crew, as well. Usually quite a BA apologist, but overall a big
Yoghurt with apples fairly bland. Eggs utter crap - textured like a hollandaise gone wrong (to which I'll admit I've caused). Bacon limp. Sausage and mushrooms fine. Don't really fancy tomatoes. Apple pastry maybe 4 or 5 cm square.
Drinks served once, after the meal. Had to creepily keep staring down the flight attendant to get any hint of attention and was given the wrong thing anyways.
Poor service from the eurofleet crew, as well. Usually quite a BA apologist, but overall a big
I'm sure we all recognise this breakfast.
I'd rather they binned the poor eggs and added beans.
The sausage is usually really good and its saving grace.
Sep 12, 2017, 10:14 am
#1402
Suspended
Join Date: Jan 2003
Location: London, UK.
Programs: SQ LPPS, A3 *G, BA Silver aiming for Bronze
Posts: 1,506
The pic reminds me why I always opt for the vegetarian breakfast and have taken to ordering one now as they don't seem to load as many as they used to.
Sep 12, 2017, 11:31 am
#1404
Join Date: Feb 2009
Location: Chelsea
Programs: BA Gold
Posts: 1,227
I hardly ever accept the breakfast offering but on Friday ex-Gatwick I had the veggie one and it was more than passable. I have yet to pluck up the courage to try the Croquè Monsieur referenced earlier. And seeing it in the flesh last night I remain of the same weak will.
Sep 12, 2017, 1:41 pm
#1405
Join Date: Sep 2013
Programs: BAEC Silver, Hilton Honors Gold
Posts: 627
Ba452 lhr-ibz
Some pics from long band BA452 LHR-IBZ on 02/09/2017.
Chicken dish was pretty tasty, had a nice kick to it.
There were around 36 pax I think in CE with 2 cabin crew and the CSM. All crew were excellent. Ordered 2 champers as I knew it would take them a while to do the drinks run
. Champagne as always was warm, why can they not chill it better?? Have never had a CE flight where it hasn't been warm, a real pity as Castelnau is not the nicest anyway.
Chicken dish was pretty tasty, had a nice kick to it.
There were around 36 pax I think in CE with 2 cabin crew and the CSM. All crew were excellent. Ordered 2 champers as I knew it would take them a while to do the drinks run
. Champagne as always was warm, why can they not chill it better?? Have never had a CE flight where it hasn't been warm, a real pity as Castelnau is not the nicest anyway.
Sep 13, 2017, 3:34 pm
#1406
Join Date: Jan 2016
Posts: 116
Flew today's LHR-TLL 'long' breakfast service. No menu for 'long' breakfast I guess? Apologies for the crap lighting.
Yoghurt with apples fairly bland. Eggs utter crap - textured like a hollandaise gone wrong (to which I'll admit I've caused). Bacon limp. Sausage and mushrooms fine. Don't really fancy tomatoes. Apple pastry maybe 4 or 5 cm square.
Drinks served once, after the meal. Had to creepily keep staring down the flight attendant to get any hint of attention and was given the wrong thing anyways.
Poor service from the eurofleet crew, as well. Usually quite a BA apologist, but overall a big
Yoghurt with apples fairly bland. Eggs utter crap - textured like a hollandaise gone wrong (to which I'll admit I've caused). Bacon limp. Sausage and mushrooms fine. Don't really fancy tomatoes. Apple pastry maybe 4 or 5 cm square.
Drinks served once, after the meal. Had to creepily keep staring down the flight attendant to get any hint of attention and was given the wrong thing anyways.
Poor service from the eurofleet crew, as well. Usually quite a BA apologist, but overall a big
They are indeed identical to short and medium breakfast offering, except you also receive filled pastries.
I would encourage you to get more than one pastry next time. A croisstant goes well with the jam!
Sep 13, 2017, 4:24 pm
#1407
Join Date: Dec 2015
Location: London - SW4
Programs: BA Gold
Posts: 320
Long breakfast are the most disappointing in the new CE catering.
They are indeed identical to short and medium breakfast offering, except you also receive filled pastries.
I would encourage you to get more than one pastry next time. A croisstant goes well with the jam!
They are indeed identical to short and medium breakfast offering, except you also receive filled pastries.
I would encourage you to get more than one pastry next time. A croisstant goes well with the jam!
It's more of a principal given they didn't come around with the many extra bread products/drinks.
Sep 14, 2017, 6:32 pm
#1408
Join Date: Oct 2004
Location: glasgow, scotland
Programs: BA Executive Club Gold
Posts: 224
Some pics from long band BA452 LHR-IBZ on 02/09/2017.
Chicken dish was pretty tasty, had a nice kick to it.
There were around 36 pax I think in CE with 2 cabin crew and the CSM. All crew were excellent. Ordered 2 champers as I knew it would take them a while to do the drinks run. Champagne as always was warm, why can they not chill it better?? Have never had a CE flight where it hasn't been warm, a real pity as Castelnau is not the nicest anyway.
Chicken dish was pretty tasty, had a nice kick to it.
There were around 36 pax I think in CE with 2 cabin crew and the CSM. All crew were excellent. Ordered 2 champers as I knew it would take them a while to do the drinks run
. Champagne as always was warm, why can they not chill it better?? Have never had a CE flight where it hasn't been warm, a real pity as Castelnau is not the nicest anyway.Feel very fortunate to enjoy that, as my last PMI-LHR was exactly the same meal, minus the main, minus the plated dessert and with the addition of a very small dessert pot! At least the crew were on point and the service flowed. Outbound LHR-PMI they were dishing out afternoon tea across Southern France.....
Sep 14, 2017, 11:58 pm
#1409
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,531
Another interesting CE flight from Basel to London this morning. Load was 28/36, 86/114 (A320).
My OH ordered her vegan meal, weeks back, but nothing was loaded (I have it confirmed in myflightsapp, and BA MMB). The cabin crew apologised and grabbed a M&S fruit bowl from the M&S menu, plus pastries and jam.
Later in the flight the cabin crew came back and told us that they proactively put 3000 avios into her account and informed the crew on the connecting flight to INV to double check the catering. Very apologetic and proactive, thumbs up.
My OH ordered her vegan meal, weeks back, but nothing was loaded (I have it confirmed in myflightsapp, and BA MMB). The cabin crew apologised and grabbed a M&S fruit bowl from the M&S menu, plus pastries and jam.
Later in the flight the cabin crew came back and told us that they proactively put 3000 avios into her account and informed the crew on the connecting flight to INV to double check the catering. Very apologetic and proactive, thumbs up.
Sep 15, 2017, 3:14 am
#1410
Join Date: Jun 2014
Programs: Executive Club: Gold - Flying Blue: Gold
Posts: 1,382
Has anyone tried Turkish Airlines scrambled eggs or omelettes in Economy? They are tasty and fluffy. How BA can't figure out how to provide the same?