Last edit by: corporate-wage-slave
This thread examines BA's use of Amadeus' Theoretical Seating module. This kicks in at T-72 hours before departure, so this thread is primarily of interest to those travelling within the next few days.
FAQ : 'Theoretical Seating' : Blocked seats and status
#841
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I don't know the answer to your specific question, but in my (relatively limited) experience of short-haul, people generally seem very happy to allocate themselves the middle seat in an exit row at an early stage, even if the window and aisle seats are already occupied, thus making the TS question academic!
#842
Join Date: Aug 2012
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A few pieces of anecdotal evidence from me.
1 ... I have tended to notice that when getting full TS seems to work front to back. It isn't a perfect thing but it always strikes me the empty seats seem further back in the end. But I could be seeing patterns where they don't exist.
2 ... I am pretty sure check in desks don't give a flying whatever about TS. I know when it was brought in they were supposed to see the blocks and respect them but I have seen a significant number of times someone get put into a blocked seat without question or second thought. (including once right in front of me in a check in line).
So i think if a seat is blocked and 'desirable' don't necessarily expect it to remain blocked.
1 ... I have tended to notice that when getting full TS seems to work front to back. It isn't a perfect thing but it always strikes me the empty seats seem further back in the end. But I could be seeing patterns where they don't exist.
2 ... I am pretty sure check in desks don't give a flying whatever about TS. I know when it was brought in they were supposed to see the blocks and respect them but I have seen a significant number of times someone get put into a blocked seat without question or second thought. (including once right in front of me in a check in line).
So i think if a seat is blocked and 'desirable' don't necessarily expect it to remain blocked.
#843
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On the other hand, there are some travellers who just won't - or in a small number of cases - can't sit in with the normal shorthaul seating density, and they are happy to pay whatever it takes. Secondly as already noted, many agents will simply agree to move people to the exit rows after sufficient pleading. Finally, if someone has been seat shifted, or can only check in at the airport, and finds only middle seats available, then middle seat exit row is one way to reduce any ire from the passenger concerned. Note this is a particular issue at LGW since swapping between G-GATs and BMI aircraft can lead to people unaware they have lost their exit row seats if they didn't stay on top of any equipment changes (and that can happen anywhere).
#844
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Out of curiosity does this work on partner airlines as well? Earlier this month I was at the back of a Malaysian Airlines flight to and from Kuala Lumpur. Both ways the middle seat was empty, admittedly on the outbound the plane was probably about 80 percent full but on the way back to London the only empty seat was next to me (and the "lucky" person the other side).
#845
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Out of curiosity does this work on partner airlines as well? Earlier this month I was at the back of a Malaysian Airlines flight to and from Kuala Lumpur. Both ways the middle seat was empty, admittedly on the outbound the plane was probably about 80 percent full but on the way back to London the only empty seat was next to me (and the "lucky" person the other side).
#846
Join Date: Jan 2007
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There are several factors at play here. For exit rows non Golds/Emeralds will often have to pay either a fee and/or a higher fee to sit in the exit row. So that factor greatly clears down exit row selection. The most extreme example I saw was HBO fare £29 to somewhere like PMI, exit row seating £21! . So if you play "spot the Gold" - seeking out other single travellers with a TS block showing in ExpertFlyer after T-72 hours - then another single Gold cardholder can generally work the process to keep the middle seat empty. If you are a couple it gets more complicated, obviously, unless you are both Golds.
#847
Join Date: Jan 2007
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TS is an Amadeus system, offered to all their airlines, so many airlines use TS. Each airline is able to set the rule book according to their own specification. Lufthansa's version is far more complex than BA, with different flavours on different route archetypes. A rule book was put out in the public domain a few years back, but LH then went an changed it shortly thereafter. I'm a LH Senator and though I can see the basic principles involved (i.e. I normally get an empty seat next to me) I have so far failed to decode the detailed aspects of its operations which are far more subtle than BA's version.
#848
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Unfortunately not always the case - on a recent flight to GIB my wife and I had an aisle and window in the exit row (we are both GCH) with someone sat next to us in the middle. The exit row in front of us had an empty middle and then the exit row on the other side had one passenger in the aisle seat with the window and middle free. Perplexing!
#849
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We're rarely in ET these days anyway, but next time we are we'll give that a try ^
#850
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We don't really know how Theoretical Seating behaves when a cabin is close to being full, and although you say you were the only Group 1 passenger there might have been other Gold passengers with higher CIV scores who didn't board at the same time as you did.
However, if I were assigning seats in this situation I would be deliberately targeting middle seats between couples travelling on the same PNR because (a) they are gaming the system and (b) the final outcome would be that the couple would be sitting together and the passenger assigned the middle seat would end up with the aisle or window seat of their choice so everybody wins (or, at least, nobody really loses).
However, if I were assigning seats in this situation I would be deliberately targeting middle seats between couples travelling on the same PNR because (a) they are gaming the system and (b) the final outcome would be that the couple would be sitting together and the passenger assigned the middle seat would end up with the aisle or window seat of their choice so everybody wins (or, at least, nobody really loses).
#851
Join Date: Jan 2007
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It might seem a little vindictive to actively target couples rather than non-couples over this though. I very much doubt that the 6 empty middle seats had adjacent golds with higher CIV scores in economy - who also boarded late - but you never know. Anyway, in the past, sat together doesn't free-up the seat next to me either, and I've known flights where a couple have been assigned the two seats (out of 3) next to me on an otherwise empty flight!
#852
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More likely TS is just a booking algorithm, perhaps more of a guideline, which can be over-ridden very easily with human intervention. Status passengers like to get good seats. Non status passengers like to get good seats. If you are sat next to the person you love, what else matters?
#853
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at the weekend I was exit row on a A319 I was 10F a man sat in 10E and 10D was empty, his wife was in 10C he did not move to 10D for the flight duration (JER) so no problem. so I'm wondering where TS was to increase both our comfort..
P.S. I'm a GCH.
John
P.S. I'm a GCH.
John
#854
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More likely TS is just a booking algorithm, perhaps more of a guideline, which can be over-ridden very easily with human intervention. Status passengers like to get good seats. Non status passengers like to get good seats. If you are sat next to the person you love, what else matters?
#855
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