Original Routing Credit (ORC) Beginner's Guide
Apr 4, 2018, 8:00 am
#136
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Apr 4, 2018, 1:19 pm
#137
Join Date: Jul 2010
Location: UK
Programs: BA Gold
Posts: 1,021
Quick question if I may.
Original routing LGW-MCO-ORD booked on AA, first flight would have been operated by BA.
Phoned AA the day before flight as LGW-MCO was showing potential delay, that could have led to missing the last flight of the day and they offered me LHR-ORD on AA, which I accepted.
In requesting re-routing credit do I use the AA6206 flight number or BA2037 (same flight obv.) or doesn't it matter.
Also, the PNR seems to have changed. How do I now find the ticket number?
I'm assuming that the fact that the flight I should have been on actually departed on time is irrelevant.
Original routing LGW-MCO-ORD booked on AA, first flight would have been operated by BA.
Phoned AA the day before flight as LGW-MCO was showing potential delay, that could have led to missing the last flight of the day and they offered me LHR-ORD on AA, which I accepted.
In requesting re-routing credit do I use the AA6206 flight number or BA2037 (same flight obv.) or doesn't it matter.
Also, the PNR seems to have changed. How do I now find the ticket number?
I'm assuming that the fact that the flight I should have been on actually departed on time is irrelevant.
Thanks for all your help.
Apr 7, 2018, 1:44 pm
#138
Moderator, Air Canada; FlyerTalk Evangelist
Join Date: Feb 2015
Location: YYC
Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver
Posts: 16,775
I'm about to request ORC for some IRROPs back in January on AA. Just been too busy travelling to deal with this until now, unfortunately.
I think that getting the credit is fairly clear-cut, but here is the rub: I'm currently 20 TP short of Silver status. I also only qualified for Bronze a few weeks after these flights; before that I was statusless.
The missing flights will add 80 TP (2 flights, 40 TP each) to my balance for the year. How does it work with regards to tier bonuses on Avios with ORC? Will I get the Bronze tier bonus on these flights because my current status is Bronze? Will BA retroactively adjust my status back to when I would have earned it and adjust my Avios earnings thereafter accordingly? Or will it be a battle to get any tier bonus Avios at all because it's ORC?
Any insight would be appreciated.
I think that getting the credit is fairly clear-cut, but here is the rub: I'm currently 20 TP short of Silver status. I also only qualified for Bronze a few weeks after these flights; before that I was statusless.
The missing flights will add 80 TP (2 flights, 40 TP each) to my balance for the year. How does it work with regards to tier bonuses on Avios with ORC? Will I get the Bronze tier bonus on these flights because my current status is Bronze? Will BA retroactively adjust my status back to when I would have earned it and adjust my Avios earnings thereafter accordingly? Or will it be a battle to get any tier bonus Avios at all because it's ORC?
Any insight would be appreciated.
Last edited by Adam Smith; Apr 7, 2018 at 2:08 pm Reason: Corrected typo
Apr 16, 2018, 5:17 pm
#139
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
Hello --
Not sure if this should go here or in an AA thread (?) - BA paper/metal crediting to AA
GVA-LHR-IAD in PE. I was checking in at GVA and the desk agent tells me that there is a problem b/c the flight was over sold. I am told that I am re-routed on UA direct to IAD. Whoa Nelly.... First, off, I argue that UA doesn't have PE. Second I ask why a OW Emerald was chosen to be bumped. Third, I ask about ORC for my AA account and am told "I don't know." The agents weren't BA employees so of course they didn't know anything about ORC. I ended up not getting bumped (made a stink) but here I am asking on FT since I have no idea what would have happened to my miles and I may be flying this route frequently in the future --- hopefully someone has knowledge of this type of situation and I can get a better answer
. If I am looking to credit to AA on a BA flight (paper/metal) and something happens with the BA flight e.g., IRROP/bump , where I end up on a non-OW carrier, do I go to BA or to AA for the miles? If BA, does BA typically award ORC in these instances? I am assuming it would be an even bigger challenge with AA/BA mixed paper/metal re I was looking at DCA-PHL-LHR-GVA with all legs AA paper but of course LHR-GVA on BA.
Cheers
Not sure if this should go here or in an AA thread (?) - BA paper/metal crediting to AA
GVA-LHR-IAD in PE. I was checking in at GVA and the desk agent tells me that there is a problem b/c the flight was over sold. I am told that I am re-routed on UA direct to IAD. Whoa Nelly.... First, off, I argue that UA doesn't have PE. Second I ask why a OW Emerald was chosen to be bumped. Third, I ask about ORC for my AA account and am told "I don't know." The agents weren't BA employees so of course they didn't know anything about ORC. I ended up not getting bumped (made a stink) but here I am asking on FT since I have no idea what would have happened to my miles and I may be flying this route frequently in the future --- hopefully someone has knowledge of this type of situation and I can get a better answer
. If I am looking to credit to AA on a BA flight (paper/metal) and something happens with the BA flight e.g., IRROP/bump , where I end up on a non-OW carrier, do I go to BA or to AA for the miles? If BA, does BA typically award ORC in these instances? I am assuming it would be an even bigger challenge with AA/BA mixed paper/metal re I was looking at DCA-PHL-LHR-GVA with all legs AA paper but of course LHR-GVA on BA.Cheers
Apr 16, 2018, 7:24 pm
#140
Original Poster
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
Hello --
Not sure if this should go here or in an AA thread (?) - BA paper/metal crediting to AA
GVA-LHR-IAD in PE. I was checking in at GVA and the desk agent tells me that there is a problem b/c the flight was over sold. I am told that I am re-routed on UA direct to IAD. Whoa Nelly.... First, off, I argue that UA doesn't have PE. Second I ask why a OW Emerald was chosen to be bumped. Third, I ask about ORC for my AA account and am told "I don't know." The agents weren't BA employees so of course they didn't know anything about ORC. I ended up not getting bumped (made a stink) but here I am asking on FT since I have no idea what would have happened to my miles and I may be flying this route frequently in the future --- hopefully someone has knowledge of this type of situation and I can get a better answer. If I am looking to credit to AA on a BA flight (paper/metal) and something happens with the BA flight e.g., IRROP/bump , where I end up on a non-OW carrier, do I go to BA or to AA for the miles? If BA, does BA typically award ORC in these instances? I am assuming it would be an even bigger challenge with AA/BA mixed paper/metal re I was looking at DCA-PHL-LHR-GVA with all legs AA paper but of course LHR-GVA on BA.
Cheers
Not sure if this should go here or in an AA thread (?) - BA paper/metal crediting to AA
GVA-LHR-IAD in PE. I was checking in at GVA and the desk agent tells me that there is a problem b/c the flight was over sold. I am told that I am re-routed on UA direct to IAD. Whoa Nelly.... First, off, I argue that UA doesn't have PE. Second I ask why a OW Emerald was chosen to be bumped. Third, I ask about ORC for my AA account and am told "I don't know." The agents weren't BA employees so of course they didn't know anything about ORC. I ended up not getting bumped (made a stink) but here I am asking on FT since I have no idea what would have happened to my miles and I may be flying this route frequently in the future --- hopefully someone has knowledge of this type of situation and I can get a better answer
. If I am looking to credit to AA on a BA flight (paper/metal) and something happens with the BA flight e.g., IRROP/bump , where I end up on a non-OW carrier, do I go to BA or to AA for the miles? If BA, does BA typically award ORC in these instances? I am assuming it would be an even bigger challenge with AA/BA mixed paper/metal re I was looking at DCA-PHL-LHR-GVA with all legs AA paper but of course LHR-GVA on BA.Cheers
Apr 17, 2018, 8:13 am
#141
Join Date: May 2008
Location: WAS
Programs: AA Ex Plt
Posts: 1,630
Apr 20, 2018, 11:30 am
#142
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,610
Successful ORC claim with AA (via BA) for my cancelled flight last month, took about 3 weeks but completely hassle free. Thanks for the guidance in the thread.
Last edited by bisonrav; Apr 20, 2018 at 1:57 pm
Apr 20, 2018, 1:50 pm
#143
Original Member
Join Date: May 1998
Location: Northern England
Posts: 1,531
I’ve also got ORC on an AA flight to BA exec account. Flight cancelled in feb, lax to Manchester via PHL, and routed LAX via LHR. Obviously I missed out on the extra 140TP. Submitted a claim. It took about a month for the flights to be credited to my account.
They were aa flight numbers
May 12, 2018, 1:02 am
#144
Join Date: Dec 2016
Programs: BAEC GGL/CR; Hilton Diamond; Mucci des Puccis
Posts: 5,610
Looking for some credit for flights last week that were subject to re-routing. The original route was a 125 ticketed AY flight which gets 5 TP.
Re-routing was on 105 stock which I think is Air Baltic, two of the three flights on Air Baltic so not looking for credit for those, but one on Norra/AY Y class. During the re-routing MMB was showing the re-route generating 20 TP which I'd like if I can get it. Looking for advice before calling the gold line.
Re-routing was on 105 stock which I think is Air Baltic, two of the three flights on Air Baltic so not looking for credit for those, but one on Norra/AY Y class. During the re-routing MMB was showing the re-route generating 20 TP which I'd like if I can get it. Looking for advice before calling the gold line.
May 12, 2018, 10:40 am
#145
Join Date: Jun 2014
Location: Leeds, UK
Programs: Mucci, BAEC GGL/CCR, Hilton Diamond, IHG Diamond Ambassador, Stena Gold
Posts: 1,094
Finally got all the correct TPs & avios from my little "wrong way" trip to SFO from HEL!
Only took six weeks and a few 'phone calls......
Only took six weeks and a few 'phone calls......
May 12, 2018, 11:15 am
#146
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,967
Looking for some credit for flights last week that were subject to re-routing. The original route was a 125 ticketed AY flight which gets 5 TP.
Re-routing was on 105 stock which I think is Air Baltic, two of the three flights on Air Baltic so not looking for credit for those, but one on Norra/AY Y class. During the re-routing MMB was showing the re-route generating 20 TP which I'd like if I can get it. Looking for advice before calling the gold line.
Re-routing was on 105 stock which I think is Air Baltic, two of the three flights on Air Baltic so not looking for credit for those, but one on Norra/AY Y class. During the re-routing MMB was showing the re-route generating 20 TP which I'd like if I can get it. Looking for advice before calling the gold line.
Jun 2, 2018, 2:27 am
#147
Join Date: Dec 2007
Programs: M&M, BA Silver, Accor LeClub Gold
Posts: 490
A question for the combined wisdom of this forum. Yesterday I was booked to travel DUS / MAD / BIO / MAD / DUS (TP run) all on one ticket. BIO was a b2b / immediate turnaround. The DUS - MAD sector was significantly delayed due to weather. This meant I missed my connection to BIO, and therefore the return from BIO. I therefore asked to be rebooked back to DUS (the flight that I would have been on anyway). The customer service agent said that she would make a note in the booking that I was rebooked due to IRROPS causing a trip in vein.
I was wondering if I would be able to claim ORC for this journey, and / or a refund (in full or in part) for the sectors I wasn't able to take due to a trip in vein?
I was wondering if I would be able to claim ORC for this journey, and / or a refund (in full or in part) for the sectors I wasn't able to take due to a trip in vein?
Jun 2, 2018, 7:14 am
#148
Original Poster
Join Date: Dec 2009
Location: Arizona
Programs: BA (GGL G4L), AA (Gold), HH (Diamond); Marriott (Gold)
Posts: 3,011
A question for the combined wisdom of this forum. Yesterday I was booked to travel DUS / MAD / BIO / MAD / DUS (TP run) all on one ticket. BIO was a b2b / immediate turnaround. The DUS - MAD sector was significantly delayed due to weather. This meant I missed my connection to BIO, and therefore the return from BIO. I therefore asked to be rebooked back to DUS (the flight that I would have been on anyway). The customer service agent said that she would make a note in the booking that I was rebooked due to IRROPS causing a trip in vein.
I was wondering if I would be able to claim ORC for this journey, and / or a refund (in full or in part) for the sectors I wasn't able to take due to a trip in vein?
I was wondering if I would be able to claim ORC for this journey, and / or a refund (in full or in part) for the sectors I wasn't able to take due to a trip in vein?
Jun 21, 2018, 4:09 pm
#150
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 756
I just said "delayed inbound AA flight, more than 2 hours late. The lady at the gate was very helpful sorting me on another route on Delta and the BA to get me back to LHR, albeit a day later than I had planned.