Last edit by: KARFA
Welcome to this guide. If you are arriving at LHR and connecting to, from, or within T5 than this guide should help provide some practical information about how your connection will work. There are a number of types of connections which you may end up doing at T5 and hopefully all should be covered in this guide.
- General Layout of LHR and T5 - including information on underground walkways
- Arriving and Departing Gate Information
- Diagram of FCC
- Diagram of DUB Arrivals Area
- Arriving from the UK - Connections and Arrivals
- Arriving from DUB - Connections and Arrivals
- Arriving on an International Flight (not inc. DUB) - Connections and Arrivals
- T5B to T5B Connections, T5C to T5C Connections, and T5B to T2/3/4 Connections
- T2/3/4 to T5 Connections
- Arriving at T5 and Crossing the UK Border at T2/3/4, Connecting to an AA Flight Departing From T3, Checked Bags, Connections to LCY/LGW Flights, Duty Free
- New FCC in LHR T3 (July 2018)
A Guide to Connecting at LHR T5
#271
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Yes, in this situation you may as well go for the tight connection. There won't be passport control, so that won't matter, but there is a security check point. If you don't make it then you would probably arrive in ARN at the same time as the nearest alternative, with the help of BA with hotel accommodation if needed. You don't have anything to lose really, unless you know for sure that the morning flight LHR-ARN is going to be very full. It's just possible that if it is known in BOS that you can't connect (e.g. very late service arriving into BOS from LHR) they may suggest another set of flights for you instead.
#272
Moderator: American AAdvantage, Travel Safety/Security & Texas, FlyerTalk Evangelist
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The lounge agents can usually see an indicated gate more than an hour before. They may be reluctant to tell passengers in case it changes, but if you ask whether there is an indicated gate but acknowledge it may change then they will usually tell you.
The gate is confirmed and shown on the information screens around 1 hour before. Sometimes you may get an indication much earlier to A, B or C gates but not specifying which one, e.g. will go from C gates.
When you get off the flight there are large information screens after the airbridge in the corridor on the way to the transit system, have a check of them and see whether your gate for DEL is listed.
The gate is confirmed and shown on the information screens around 1 hour before. Sometimes you may get an indication much earlier to A, B or C gates but not specifying which one, e.g. will go from C gates.
When you get off the flight there are large information screens after the airbridge in the corridor on the way to the transit system, have a check of them and see whether your gate for DEL is listed.
We arrived about 10 minutes early. My flight was a B747, I was in PE, just behind F (biz was both upstairs and behind, with main cabin at the back of the lower level). I was off the plane within 5-10 min after the door opened (they used the front, through F).
We arrived at T5C, and the screen showed my flight to DEL would leave from T5B. I took the train to there. Absolutely no one else at that security checkpoint. The person who scanned my boarding pass told me the gate (I think 38) but said, "it could change." (it didn't)
I was at the gate at least 20 minutes before boarding even started.
Thanks for letting me know that a 1:15 connection at LHR was doable. ^
#273
Join Date: Aug 2013
Location: LHR
Programs: AA EXP
Posts: 160
Wow, this resource is absolutely fantastic! Thank you, KARFA!
Just to confirm if my understanding is correct- there is a boarding pass check at T5 when transiting from UK T5 -> INT T3?
I ask as I arrive from Scotland connecting to flying standby on AA and will need to be sure to print that BP beforehand.
Just to confirm if my understanding is correct- there is a boarding pass check at T5 when transiting from UK T5 -> INT T3?
I ask as I arrive from Scotland connecting to flying standby on AA and will need to be sure to print that BP beforehand.
#274
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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There is, in two places, as you leave the T5 Arrival area (the double doors) and again before T3 security. However it doesn't have to be a boarding pass, an itinerary will also be OK.
#275
Join Date: Aug 2013
Location: LHR
Programs: AA EXP
Posts: 160
#276
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Wow, this resource is absolutely fantastic! Thank you, KARFA!
Just to confirm if my understanding is correct- there is a boarding pass check at T5 when transiting from UK T5 -> INT T3?
I ask as I arrive from Scotland connecting to flying standby on AA and will need to be sure to print that BP beforehand.
Just to confirm if my understanding is correct- there is a boarding pass check at T5 when transiting from UK T5 -> INT T3?
I ask as I arrive from Scotland connecting to flying standby on AA and will need to be sure to print that BP beforehand.
I don’t have anything to add to cws’s post. Enjoy your flights.
#277
Join Date: Jan 2016
Location: Hong Kong
Programs: BAEC
Posts: 275
Hi all,
If I have the following circumstances:
1. Day: 18 Feb 18 (Sun)
2. Flying BA from TXL-LHR, then on CX 1800 LHR-HKG on separate tickets
3. I can have 1225 or 1350 departure from TXL, arriving at LHR at 1335 or 1455 respectively
4. I know I have to pass through UK border at T5, collect own luggage and recheck at T3.
Do I have high possibility (I know there could always be problem, I have travel insurance as backup) for successful connection if:
a) I got Economy ticket; OR
b) a Club Europe ticket (with fast track immigration, presumably)?
(Funding's not a concern as it's avios redemption)
Thanks a lot in advance!
If I have the following circumstances:
1. Day: 18 Feb 18 (Sun)
2. Flying BA from TXL-LHR, then on CX 1800 LHR-HKG on separate tickets
3. I can have 1225 or 1350 departure from TXL, arriving at LHR at 1335 or 1455 respectively
4. I know I have to pass through UK border at T5, collect own luggage and recheck at T3.
Do I have high possibility (I know there could always be problem, I have travel insurance as backup) for successful connection if:
a) I got Economy ticket; OR
b) a Club Europe ticket (with fast track immigration, presumably)?
(Funding's not a concern as it's avios redemption)
Thanks a lot in advance!
#278
Ambassador, British Airways; FlyerTalk Posting Legend
Original Poster
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
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Hi all,
If I have the following circumstances:
1. Day: 18 Feb 18 (Sun)
2. Flying BA from TXL-LHR, then on CX 1800 LHR-HKG on separate tickets
3. I can have 1225 or 1350 departure from TXL, arriving at LHR at 1335 or 1455 respectively
4. I know I have to pass through UK border at T5, collect own luggage and recheck at T3.
Do I have high possibility (I know there could always be problem, I have travel insurance as backup) for successful connection if:
a) I got Economy ticket; OR
b) a Club Europe ticket (with fast track immigration, presumably)?
(Funding's not a concern as it's avios redemption)
Thanks a lot in advance!
If I have the following circumstances:
1. Day: 18 Feb 18 (Sun)
2. Flying BA from TXL-LHR, then on CX 1800 LHR-HKG on separate tickets
3. I can have 1225 or 1350 departure from TXL, arriving at LHR at 1335 or 1455 respectively
4. I know I have to pass through UK border at T5, collect own luggage and recheck at T3.
Do I have high possibility (I know there could always be problem, I have travel insurance as backup) for successful connection if:
a) I got Economy ticket; OR
b) a Club Europe ticket (with fast track immigration, presumably)?
(Funding's not a concern as it's avios redemption)
Thanks a lot in advance!
You should get fast track immigration if arriving in CE at T5 or are a OWE/OWS.
As these are both avios bookings instead of booking separately could you have booked as one ticket? If you booked the LHR-HKG first you could have called to add the TXL-LHR flight to that booking.
#279
Join Date: Nov 2011
Posts: 1,731
I'm flying SEA-LHR-JNB shortly before Christmas with a 6 year old. I've booked a Yotelair room for a private nap space and shower. We land around noon in LHR.
Which route would be quickest to get to T4? Landside or airside? We're on US passports. I guess it will probably just depend on how long immigration takes.
Anything else I should be aware off?
Which route would be quickest to get to T4? Landside or airside? We're on US passports. I guess it will probably just depend on how long immigration takes.
Anything else I should be aware off?
#280
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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On the return to T5 you will have to do so landside, since you can't enter T4 with T5's boarding passes. There is a landside public bus service 482/490 or the Heathrow Express, however you will have to change at T3 (stay on the platform usually). Both take about 20 minutes, but HEX runs at 15 minute intervals and the bus slightly more frequently. Both are free of charge.
#281
Join Date: Oct 2014
Location: Krakow
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If you need to collect bags you have to go landside.
If you do not need to collect bags then airside to T4 should be quicker as :
1/ the buses will be more frequent
2/ The buses will be direct - the tube / train options would require a change
3/ The airside buses will not stop anywhere en route - the landside local service buses would make a couple of stops
If you do not need to collect bags then airside to T4 should be quicker as :
1/ the buses will be more frequent
2/ The buses will be direct - the tube / train options would require a change
3/ The airside buses will not stop anywhere en route - the landside local service buses would make a couple of stops
#282
Join Date: Jan 2016
Location: Hong Kong
Programs: BAEC
Posts: 275
On separate tickets, having to collect and re-check bags, and with a non-EEA passport I would definitely go for the earlier of the two flights if you can.
You should get fast track immigration if arriving in CE at T5 or are a OWE/OWS.
As these are both avios bookings instead of booking separately could you have booked as one ticket? If you booked the LHR-HKG first you could have called to add the TXL-LHR flight to that booking.
You should get fast track immigration if arriving in CE at T5 or are a OWE/OWS.
As these are both avios bookings instead of booking separately could you have booked as one ticket? If you booked the LHR-HKG first you could have called to add the TXL-LHR flight to that booking.
Never though of that(!) I'll try calling later! In this case, is the MCT of 90 mins apply at LHR?
Can I get the APD refunded in this case and deduct on other taxes/fees?
Thanks a lot KARFA!!! You made my day!!
#283
Ambassador, British Airways; FlyerTalk Posting Legend
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The advantage of doing it that you are on one ticket so getting the later TXL flight wouldn't be a problem since you are protected. Also your bag would now be checked through to HKG and you wouldn't have to see it at LHR. You could also avoid any immigration queues at LHR since if you take the airside bus transfer from T5 to T3 you wouldn't go through immigration at LHR.
#284
Join Date: Jan 2016
Location: Hong Kong
Programs: BAEC
Posts: 275
So if you already have your TXL-LHR booking the problem is you can't merge the bookings. Instead basically you would be cancelling the TXL-LHR booking (and paying the cancellation fee out of the cash component already paid when booking). Assuming there is reward availability still on the TXL-LHR you would be changing that to add it on and paying a change fee of £35 per passenger and any extra taxes/fees/charges.
The advantage of doing it that you are on one ticket so getting the later TXL flight wouldn't be a problem since you are protected. Also your bag would now be checked through to HKG and you wouldn't have to see it at LHR. You could also avoid any immigration queues at LHR since if you take the airside bus transfer from T5 to T3 you wouldn't go through immigration at LHR.
The advantage of doing it that you are on one ticket so getting the later TXL flight wouldn't be a problem since you are protected. Also your bag would now be checked through to HKG and you wouldn't have to see it at LHR. You could also avoid any immigration queues at LHR since if you take the airside bus transfer from T5 to T3 you wouldn't go through immigration at LHR.
Interestingly, when I tried calling BA (US hotline, as HK hotline is closed), the lady said I can only change destination "like-for-like", so TXL is a no (different zone).
Hmmmmm...... HUCA?
#285
Ambassador, British Airways; FlyerTalk Posting Legend
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I would have suggested there is no change in destination and the longhaul flight remains exactly the same. LHR-HKG is down on BA as 5979 miles. There is a zone break at 5500 miles but as there is no TXL-HKG route there is no mileage on BA for it. gcmap says it would be 5440 miles though.
Now I am beginning to doubt my own advice here. Previously adding a UK domestic flight to an existing flight would be ok but that would be within the same zone.