Is it just me or are BA really starting to suck all of the joy out of flying lately?
#61
Join Date: Dec 2009
Location: London
Programs: BA LTGold; LH Senator; HHGold; Bonvoy Plat
Posts: 1,370
The Far-east carriers have been held up as paragons of luxury flying since..well they pretty much started flying!
And the ME 3 have joined in too - but again with pretty inconsistent seating, and middle of the night transfers to add to the mix.
The typical BA experience is generally better than a typical 'other airline' experience. Sure, I have had stand out flights on other carriers where everything was great. But its not really representative of typical. Others might do some things better, but in the round I like flying BA because I know what I'm going to get, and I like what it is.
#62
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,812
#63
Join Date: Dec 2009
Location: London
Programs: BA LTGold; LH Senator; HHGold; Bonvoy Plat
Posts: 1,370
#64
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,992
It'll get better one day - but only when it has to. Other carriers in the West have only recently started to up their game - the like of AF, KL and LH have only just introduced flat beds in business class for example. BA are just milking the current situation for all it's worth.
#65
Join Date: Apr 2012
Location: not far from MUC
Posts: 6,620
Of course, if you're in l/h J then the seats are mostly the same across the BA fleet, but apart from the seat itself BA has got to be one of the least-consistent carriers I've ever flown with.
"BA: on a good day, excellent. On a bad day, awful."
#67
A FlyerTalk Posting Legend
Join Date: Aug 2006
Location: Argentina
Posts: 40,212
Long haul flying is never a joy no matter who you fly with. How can it be when you're confined to your own piece of personal space for hours and hours on end along with a bunch of strangers all following the same rules from the moment you entered the airport.
Every flight no matter which class of cabin I'm in I just look forward to the time I can escape out of the door. No amount of Champagne, food or fondling from the crew makes any difference to me. As you can probably tell I get no kicks from it but if you want to get somewhere fast there is no other choice.
Cradders....it looks as if you've reached the end of the road.Let someone else do it.
Every flight no matter which class of cabin I'm in I just look forward to the time I can escape out of the door. No amount of Champagne, food or fondling from the crew makes any difference to me. As you can probably tell I get no kicks from it but if you want to get somewhere fast there is no other choice.
Cradders....it looks as if you've reached the end of the road.Let someone else do it.
#68
Join Date: Jun 2004
Location: Israel (some of the time)
Programs: BA GGL, CCR; AF/KLM FB Silver; M&M LH FTL; LY GLD; HH Diamond; SPG Gold; A-Club Silver; Avis PCI
Posts: 2,054
Certainly I agree with the "becoming jaded" sentiment but in so far as it applies to business travel in general, not BA specifically. I don't get excited anymore with J or F for that matter, I still am happy.
I am TLV based and as I fly nearly exclusively to the US for business, BA have the perfect offering. They fly to / from LHR to most of the cities I need to be in which changes each trip. The only request I would have would be for BA to fly to/from MSP, that would be excellent as I need to be there often.
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that. I have done AA J on the 77W a couple of time and was not impressed overall with the experience. MPOV may have been different if I was flying east but frankly I'm not sure.
I am TLV based and as I fly nearly exclusively to the US for business, BA have the perfect offering. They fly to / from LHR to most of the cities I need to be in which changes each trip. The only request I would have would be for BA to fly to/from MSP, that would be excellent as I need to be there often.
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that. I have done AA J on the 77W a couple of time and was not impressed overall with the experience. MPOV may have been different if I was flying east but frankly I'm not sure.
#69
Join Date: May 2009
Location: London
Programs: BAEC
Posts: 2,741
...
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that...
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that...
For me, it was the little extras that attracted me to BA; and the loss of which upsets me so much.
#70
Join Date: Jun 2004
Location: Israel (some of the time)
Programs: BA GGL, CCR; AF/KLM FB Silver; M&M LH FTL; LY GLD; HH Diamond; SPG Gold; A-Club Silver; Avis PCI
Posts: 2,054
#71
Join Date: May 2009
Programs: BAEC
Posts: 769
So BA basically just has to stay barely at the top in the TATL market with their product and pricing. Going East BA still have the advantage of being able to fly non-stop from LHR to destinations although their product isn't as good as the ME3 competition. So not much will change.
#72
Join Date: Dec 2009
Location: London
Programs: BA LTGold; LH Senator; HHGold; Bonvoy Plat
Posts: 1,370
I've got plenty of BA metal flights behind me, but I've still no idea what "a typical BA experience" is supposed to mean.
Of course, if you're in l/h J then the seats are mostly the same across the BA fleet, but apart from the seat itself BA has got to be one of the least-consistent carriers I've ever flown with.
"BA: on a good day, excellent. On a bad day, awful."
Of course, if you're in l/h J then the seats are mostly the same across the BA fleet, but apart from the seat itself BA has got to be one of the least-consistent carriers I've ever flown with.
"BA: on a good day, excellent. On a bad day, awful."
Yet the other airlines' boards on here have whingy threads too. NOt as many as this one, mind, but enough to show me that is you fly even CX enough, certain things begin to grate.
#73
Join Date: Aug 2004
Location: SW London, UK
Programs: BA Gold, IC Royal Ambassador, HH Gold, Marriott Gold, Tesco Blue
Posts: 307
I think the OP makes a fair point, and over the past 18 months, BAEC changes aside, I have found myself frequently frustrated by the BA experience. Most interractions are very lacklustre and on pretty much every flight in a premium cabin, I leave feeling underwhelmed. Maybe it's because I remember the "good old days" but when you have broken seats, dirty cabins, catering shortages and frequent delays due to ground services at LHR, it's simply annoying that the airline no longer seems to understand what keeps customers satisfied. It was often the crew that could turn an average flight to a great flight, but it seems that the company has managed to demotivate the crew to such an extent that I more often get a sense from them of "why bother?"
I was always a big advocate of BA, and would promote them and even defend them to friends and family. But now I really can't do that because there are now better flying experiences out there. Whilst I'm sure the penny pinching is doing wonders for the bottom line, the effect on the front line is equally as noticable and far less positive.
I was always a big advocate of BA, and would promote them and even defend them to friends and family. But now I really can't do that because there are now better flying experiences out there. Whilst I'm sure the penny pinching is doing wonders for the bottom line, the effect on the front line is equally as noticable and far less positive.
#74
Join Date: Sep 2007
Location: BOS
Programs: BA - Blue > Bronze > Silver > Bronze > Blue
Posts: 6,812
Certainly I agree with the "becoming jaded" sentiment but in so far as it applies to business travel in general, not BA specifically. I don't get excited anymore with J or F for that matter, I still am happy.
I am TLV based and as I fly nearly exclusively to the US for business, BA have the perfect offering. They fly to / from LHR to most of the cities I need to be in which changes each trip. The only request I would have would be for BA to fly to/from MSP, that would be excellent as I need to be there often.
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that. I have done AA J on the 77W a couple of time and was not impressed overall with the experience. MPOV may have been different if I was flying east but frankly I'm not sure.
I am TLV based and as I fly nearly exclusively to the US for business, BA have the perfect offering. They fly to / from LHR to most of the cities I need to be in which changes each trip. The only request I would have would be for BA to fly to/from MSP, that would be excellent as I need to be there often.
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that. I have done AA J on the 77W a couple of time and was not impressed overall with the experience. MPOV may have been different if I was flying east but frankly I'm not sure.
For most the BA J offering will meet expectations. For most an extra 5-6 hours travelling via the middle east, for slightly better food, a slightly bigger seat and a more massaged ego, is simply in no way worth it.
Across the Atlantic as with Economyman, I've tried the AA 77W service, which most believe is the standard now set and I continue to book BA.
That said, its clear services have been cut, has it lost its joy? Perhaps, I suspect even as a non frequent flyer, I have simply become jaded. J is just a comfy flight now, not an experience, like it was the first time I did it. F still gets me excited but even that has lost a bit of its novelty
#75
Join Date: Nov 2014
Posts: 935
Certainly I agree with the "becoming jaded" sentiment but in so far as it applies to business travel in general, not BA specifically. I don't get excited anymore with J or F for that matter, I still am happy.
I am TLV based and as I fly nearly exclusively to the US for business, BA have the perfect offering. They fly to / from LHR to most of the cities I need to be in which changes each trip. The only request I would have would be for BA to fly to/from MSP, that would be excellent as I need to be there often.
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that. I have done AA J on the 77W a couple of time and was not impressed overall with the experience. MPOV may have been different if I was flying east but frankly I'm not sure.
I am TLV based and as I fly nearly exclusively to the US for business, BA have the perfect offering. They fly to / from LHR to most of the cities I need to be in which changes each trip. The only request I would have would be for BA to fly to/from MSP, that would be excellent as I need to be there often.
I am happy with the J product, I don't notice all these little nuances of degradation in product or service, probably because I care little. I want a comfortable seat to work and play in, a flat bed to sleep in, reasonable food, and lounges to make the journey more comfortable. Most of all I want to get to my destination in no more than 2 flights and not pay through the nose. I decide who I travel with and book my tickets myself.
BA offer me all that. I have done AA J on the 77W a couple of time and was not impressed overall with the experience. MPOV may have been different if I was flying east but frankly I'm not sure.