layz

Probably... VS use the same shopping portal provider (as did bmi).

BA5E

Had the e mail from Ba about Gate 365, looks good, will now have to get used to this one, as it was easy to find my way around the old E store, still always good to get the little grey cells working with something new^

Oxon Flyer

Is this advertised anywhere on the 365 site ?

JaysonW

^^^
I think that promo only applied to the UK G365. It's not advertised on the US site.

Oxon Flyer

I don't see it on the UK site either, hence the question.

Steve Oh

It was advertised somewhere - I remember seeing it.
Can't see it on the website so perhaps it was in an email - I'll have a look later but the offer was the same as above.

AddictedTraveller

Greeted me when I logged in. I've never used the 365 or eStore previously FYI. I'm using the UK site.

benjyyy

It was posted by Avios on Facebook today.

Oxon Flyer

I checked another BA account which hasn't previously used the eStore, and the 500 bonus is shown. I've used eStore before, and the bonus offer is not shown.

Is there any indication in the T&Cs whether this offer is restricted to first-time purchasers who have not previously used 365 or eStore ?

TATLTale

I have only had three purchases track in as long as I've been using it. Two for Apple, one for Ticketmaster. John Lewis has never, ever tracked for me. I have tried everything imaginable to try and get them to track, but it never seems to happen.

My process is to set a calendar event for 40 days from the purchase, then go on to the shopping portal and submit a claim. From experience, I tend to stick a highlighted note in there if the purchase was made during some sort of promotion, otherwise they seem to forget.

A little while later, I always get an email saying they couldn't complete my request based on the information provided, or some words to that equivalent. I then reply with a VAT receipt, and the Avios appear a short while later.

This has been my experience with every order, pretty much. It's quite frustrating how broken the tracking seems to be, but other people seem to get on with it okay.

Globaliser

Do you have settings that block or reject tracking/advertising cookies? I have to remember to turn my blocking off before shopping, otherwise the purchases don't track.

TATLTale

Sadly, that's not it. I use a separate install for these purchases to make sure none of my extensions or settings on my main browser interfere. Yesterday I had the Ticketmaster purchase of Monty Python tickets track, but the John Lewis and White Company orders immediately after has not. Those were both for one item each and processed quickly, so it's not even a case of the tracking 'timing out' as far as I can figure.

I can't think of much else to try, but I'm all ears for suggestions!

Steve Oh

It's clearly something wrong with the software/link between the 2.
All my clicks register, just not the transactions.

I'll do what TATLTale suggested and set myself a reminder

Lobengula

Is it just me or is the link broken?

https://www.britishairways.com/trave...club/_gf/en_gb

I have tried IE 11 and Chrome 31 and get a "page not found", this is the link found here: https://www.britishairways.com/en-gb...avios/shopping

greg5

I find that I always have to use the https://www.shopping.ba.com URL. I somehow ended up bookmarking the T&Cs. Whenever I go to the T&Cs things seem to work okay. I used the UK store btw.