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new lounge rules for gold? [End of Open Doors for Golds]

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new lounge rules for gold? [End of Open Doors for Golds]

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Old May 20, 2011, 9:40 am
  #106  
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Originally Posted by Jimmie76
Sadly I think you've hit the nail on the head there. We're approaching the situation where it will be Premier, Brass, Tin, Blue.
Very bad, but very good.
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Old May 20, 2011, 9:40 am
  #107  
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Originally Posted by Jet Ranger
It was one of the reasons I was loyal to BA over other choices as I fly so much in the US and the BA lounges were a god send over the AAlternatives.
You still get access to BA lounges when flying AA since AA is in OW.
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Old May 20, 2011, 9:40 am
  #108  
 
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Originally Posted by Schultzois
on the contrary, there's incentive for me to diversify my flying and keep status on BA's competition alliances - which given all the matching that's gone on lately, would seem exactly the thing to do now.
+1^

This is exactly the reason why I stop flying with Air France when I reach the gold threshold (14 return flights in Business between London and Paris) - Platinium gives you nothing extra.

BA was quite good in the past in keeping their customer loyal. Not sure it is a good move indeed.
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Old May 20, 2011, 9:46 am
  #109  
 
Join Date: Jan 2003
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This does feel like death by a thousand cuts.

I mostly fly in longhaul business. Am not GGL and have not had an upgrade to F for several years. (Have paid for F during strike and received miminal food etc., but that's another story).

BA will now sell my favourite UD seats to any mug for dollars, so that benefit's gone.

The open access rule, which was genuinely helpful on a few occasions, was a good benefit of Gold. I usually used it when BA were either shockingly expensive on a particular route, or didn't fly the route. I wasn't a regular user - but when it was useful, it was useful...

I am really scratching my head trying to work out why to remain Gold this year. The GF lounge at T5 is nice but it's not that exciting by itself.
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Old May 20, 2011, 9:54 am
  #110  
 
Join Date: Mar 2009
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Really cannot understand this. It seems such a petty thing to do and given it is not part of some larger chnage you have to wonder if one of their graduate programme trainees came up with this.
It will be spun as a further polishing of gold or a further enhancement when in fact it is a rather petty change that will destroy what little good will exists out there for BA
AS a one time gold who still does not have card or bag tag after 3 months, who has had some pretty dire flight in First over the last 3 years and who pays for it from my own funds, I could have told BA about a lot of things they needed to change but this would not have been in the top 100. Clearly they are listening but they don't talk my language!!!
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Old May 20, 2011, 9:54 am
  #111  
 
Join Date: Dec 2009
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This makes me seriously question whether it's worth the effort and cost to retain Gold again next year. I don't use this benefit much but on top of the fact that silvers now get the same miles bonus it just seems like there's limited value. The only real benefit remaining I can see of retaining Gold over Silver is access to the Flounges...

Otherwise what else do you get? Ability to pre-select 1A/1K is nice but really I can take it or leave it. Waiver of the various phone fees is again nice but I expect it's cheaper just to pay them than incur the additional cost of flying BA over other carriers. You get the arrivals lounges if you're flying CW/F anyway and it doesn't apply to other OW carriers. Priority Reward (the option to pay double miles to book revenue seats) I've never used... would be tempted if you could combine with a 241 but that's not allowed.
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Old May 20, 2011, 9:56 am
  #112  
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I suppose the real question is; how much is this going to save BA in £££?

If enough pressure is applied by BAEC members, I can see this going the way of the 'let's not convert CE seats anymore' debacle
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Old May 20, 2011, 9:57 am
  #113  
 
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Originally Posted by KenJohn
... BA chose to sell GB Airways to Easyjet...
BA never owned GB Airways and didn't sell it.
BA chose not to take up their oportunity to buy it, that is all.
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Old May 20, 2011, 9:58 am
  #114  
 
Join Date: Mar 2007
Location: Hamburg, Germany
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I recall a number of complaints about there being too many golds. Appears to me BA is listening and finally fixing this issue.

On a more serious side. What bothers me most isn't loosing this particular perk that I hardly could make use of anyway. It's rather the continued devaluation in many, yet small steps. Whenever the dust settled and everyone got used to the situation, BA pulls out another "enhancement".
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Old May 20, 2011, 9:59 am
  #115  
 
Join Date: Jun 2006
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This removal of benefit has clearly angered GCH's.

In just over 3hrs there have been around 112 comments.

Personally I've only used it once, but it's a niec touch for those who fly more than I do.
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Old May 20, 2011, 10:00 am
  #116  
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Perhaps people might want to have a look at this thread on the LH forum when a similar change was introduced in M&M and compare the similarity of reactions...
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Old May 20, 2011, 10:01 am
  #117  
 
Join Date: Jul 2008
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I phoned GGL as soon as I got the email. Initially I thought that they were going to allow a guest as part of open doors. The GGL person put me on hold while he went to read the policy as he hadn't been briefed on it Come on, BA at least brief your top line customer facing people on what you are taking away!!! The helpful guy in GGL is taking my views to the director's briefing, although I'm not sure what that will achieve.

EVERYONE needs to stand up on this one and make their views known. I have used open doors once or twice, so it's not something I'll necessarily miss. I still see it as an erosion of benefits and I did tell GGL that I saw little point in chasing Gold next year (have just hit the threshold now) as there is little tangible difference between Gold and silver. I also directed him towards FTalk as I was confident that there would be a long thread full of disgruntled and unhappy Gold card holders. Also just because it's something I rarely use doesn't mean I shouldn't try and stop a change that is detrimental to others
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Old May 20, 2011, 10:02 am
  #118  
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Originally Posted by johnny5a
This removal of benefit has clearly angered GCH's.

In just over 3hrs there have been around 112 comments.

Personally I've only used it once, but it's a niec touch for those who fly more than I do.
But equally, I think that LGW should have been excluded from the policy.

It's bad enough with the overcrowding during the morning rush from the Caribbean/Florida flights, but having the place full of EZY passengers too pushed it to the limit.
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Old May 20, 2011, 10:04 am
  #119  
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Thumbs down

Originally Posted by Schultzois
I've never flown EasyJet, and fall into your second category (connections to long-haul) although Open Doors came in as a valuable benefit for me several times - mostly in US airports on routes that were served neither by BA, nor oneworld (but still were a BA destination - usually to which I had arrived the prior week on a BA flight).

Now there really is no added incentive for me to stick with BA/oneworld enough to keep Gold - on the contrary, there's incentive for me to diversify my flying and keep status on BA's competition alliances - which given all the matching that's gone on lately, would seem exactly the thing to do
+1, not happy. Will definitely check out KLM & Lufthansa now with status match. Consult that BA.
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Old May 20, 2011, 10:07 am
  #120  
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Originally Posted by itsmeitisss
I phoned GGL as soon as I got the email.
I also just asked them to pass on my dissatisfaction with this too (as have a couple of other GGLs I know). Seems they're getting quite a few incidents about this all of a sudden!
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