Semi-OT: Evil glares from other PAX while sat in CE
#61
Join Date: Dec 2009
Programs: BA Gold, LH Silver;
Posts: 26
At the gate the TRM is in charge of when and how he/she wants the aircraft boarded. Very occasionally they will tell the gate agents it must be STRICTLY by row number and they will always have a good reason for this, ie. time critical to meet the slot. This is the only time the gate team will turn a gold or silver back, as when this is the case it applies to every passenger on the flight, including golds and silvers.
I don't know whether or not this was the case on the flight you mention, but I find it very disappointing that a member of management, who was not at the gate to know exactly what was going on, would say this to you.
LGW are (mainly) very good at offering pre-boarding to silvers and golds.
I don't know whether or not this was the case on the flight you mention, but I find it very disappointing that a member of management, who was not at the gate to know exactly what was going on, would say this to you.
LGW are (mainly) very good at offering pre-boarding to silvers and golds.
Despite even having a little barrier for CE, Golds/Silver, I have yet to see it actually put somewhere useful, as opposed to propping up the desck or any semblance of boarding control occuring (on any of the 30odd sectors I've taken this year GVA-LHR with BA).
To be honest it probably isn't helped by either:
- the need for the additional passport check which is always right in front of the desk meaning everyone mills around by the gate after getting their boarding pass stamped
- nor the high number of CE pax on this route where you often see CE down to rows 12-15.
But I have to say it really is a chaotic process, unlike anylike anything you normally see at other BA outstations.
#62
Join Date: Jan 2003
Posts: 4,929
At the gate the TRM is ultimately in charge of when and how he/she wants the aircraft boarded. Very occasionally they will tell the gate agents it must be VERY STRICTLY by row number and they will always have a good reason for this, ie. time critical to meet the slot. This is the only time the gate team will turn a gold or silver back, as in this case it applies to every passenger on the flight, including golds and silvers.
I don't know whether or not this was the case on the flight you mention, but I find it very disappointing that a member of management, who was not at the gate to know exactly what was going on, would say this to you.
LGW are (mainly) very good at offering pre-boarding to silvers and golds.
I don't know whether or not this was the case on the flight you mention, but I find it very disappointing that a member of management, who was not at the gate to know exactly what was going on, would say this to you.
LGW are (mainly) very good at offering pre-boarding to silvers and golds.
They actually put it in writing (by e-mail) and copied in about 10 people on the BA management team at LGW. Confirmed that priority boarding for Gold and Silver should be offered without exception, and that the member of staff concerned had been talked to about both the priority boarding policy, and the manner in which she addressed premium passengers.
I agree that LGW are generally very good at pre-boarding (unlike LHR until recently...).
#63
Join Date: Apr 2002
Location: Edinburgh UK
Programs: BA Silver, HHonours Gold, Mucci of Pucci, Oyster Card, Nectar Card, Father's Day Card
Posts: 9,372
You should have got your gold card out and wiped her face in it.
#64
Join Date: Jan 2003
Posts: 4,929
#65
Join Date: Aug 2009
Location: London, Strathaven
Programs: BA (Gold). Various other statuses
Posts: 1,466
We have had stares and even rude comments sometimes when checking in. Despite the fact that the monitors clearly state that the desk is for Club/First etc people still queue up there and get very upset when they are moved out and we are put at the front of the queue. Send them back to the LCCs.
#66
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
You all must be vastly more perceptive than I am. Or maybe more imaginative? Or is it because I mind my own business and don't stare at the people boarding behind me?
I've taken literally hundreds of CE flights and never noticed any nasty looks or comments. I'm about to take another one now.
I've taken literally hundreds of CE flights and never noticed any nasty looks or comments. I'm about to take another one now.
#67
Suspended
Join Date: Jan 2004
Location: UK
Posts: 11,969
#68
Join Date: Apr 2009
Location: London
Programs: BAEC Silver
Posts: 352
I've only ever noticed a handful of people gazing wistfully in my direction with a wry "lucky you" smile as they queue up in the aisles on their way to WT. Otherwise everyone Y bound usually seems preoccupied with boarding, controlling their kids etc.
Though I now travel in CW, I spent several years simmering with jealousy when I could only afford to fly long haul in Y, so I'm sure I'll be impervious to any dirty looks or comments, if they ever happen!
Though I now travel in CW, I spent several years simmering with jealousy when I could only afford to fly long haul in Y, so I'm sure I'll be impervious to any dirty looks or comments, if they ever happen!
#69
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
But still I glance up from time to time and have never noticed hostility. Maybe some people get excited, mistaking me for Brad Pitt. But never any negative comments.
#70
Suspended
Join Date: Jan 2004
Location: UK
Posts: 11,969
I think what you are saying is not that there aren't any negative comments ... but if they were you wouldn't be aware of them . Quite different from what you said about other people's over heightened perceptions ......
Some of us only have the queus to keep us amused.
#71
Join Date: Feb 2007
Posts: 1,047
We fly to LHR longhaul in J and continue in EC (NCE). We wait to board until the announcements are made for our cabin, and usually stand to the side, so to not be in the way of preboarders (familes with kiddies, wheel chairs etc.) AND in case they do board pax by seat numbers. It's never been a problem.
That is until once I was literally abused and totally embarrased when, on a blazing hot day in NCE, rather than joining the long queu lined up before the gate, we as per usual with a few others, stood to the side and waited for announcements. The pax in the long queu assumed we were expecting preferential treatment and hissed and hurled verbal profanities at us.
At small airports like NCE, flying much smaller aircrafts, I would not presume to be boarded before other pax ~ to me it just seems illogical, to not fill up the back first. Times is usually of essence; it would make much more sense and be far less disruptive, if the other pax get on first and so-called premium pax board last.
With larger aircraft and you just turn left once onboard, it is convenient, but it isn't a major perk for me at all. Check-in though is a different story
That is until once I was literally abused and totally embarrased when, on a blazing hot day in NCE, rather than joining the long queu lined up before the gate, we as per usual with a few others, stood to the side and waited for announcements. The pax in the long queu assumed we were expecting preferential treatment and hissed and hurled verbal profanities at us.
At small airports like NCE, flying much smaller aircrafts, I would not presume to be boarded before other pax ~ to me it just seems illogical, to not fill up the back first. Times is usually of essence; it would make much more sense and be far less disruptive, if the other pax get on first and so-called premium pax board last.
With larger aircraft and you just turn left once onboard, it is convenient, but it isn't a major perk for me at all. Check-in though is a different story
#72
Join Date: Sep 2006
Location: London
Programs: BA Gold (GGL), SPG Gold
Posts: 438
The stares are not just from people in ET. Today I had an older chap and his wife behind me, and I received the most evil "You can't be travelling Club! You don't look like a Club passenger wearing those jeans!" stare from a daily mail-reading gent in the seat behind. A side of our culture that is quite annoying - you'd never get that in America!
I also received some evil stares the other day for having seat 4A (the CE style one in economy) back from SKG. And whispers of "why has he got a bigger seat" etc. Surprisingly no one had booked into 4B, yet the flight was pretty full, so clearly no flyertalkers onboard.
I also received some evil stares the other day for having seat 4A (the CE style one in economy) back from SKG. And whispers of "why has he got a bigger seat" etc. Surprisingly no one had booked into 4B, yet the flight was pretty full, so clearly no flyertalkers onboard.
#73
FlyerTalk Evangelist
Join Date: Feb 2004
Location: London
Programs: BA, VS, HH, IHG, MB, MR
Posts: 26,871
In my experience, the best way to avoid embarrassment is to either:
a) convince yourself that you are better than other people and thus deserve to be up front, or
b) actually BE better than other people and thus deserve to be up front
It makes the whole process so much easier. Especially when you have push people out of the way to get to your designated check-in desk, boarding queue, security lane etc. If you treat them as equivalent human beings to yourself the whole process gets embarrassing ....
And if you have an issue with people looking at you, NEVER EVER book a LH First Class redemption. The look on the faces of the fellow passengers when a Porsche pulls up at the steps of the plane and a guy gets out holdings a board with your name on it, ready to whisk you and you alone off to the First Class Lounge whilst your fellow pax have to pile onto a bus, beats anything you will get in the front row of CE ....
Even worse (or better) is when you board a LH long-haul flight in F. They drive you across to the plane, and then ask you if they should stop the entire boarding of the plane so that you can get on, or if you want to wander to the back of the boarding queue. Choose the immediate boarding option and fellow pax will be held back whilst you board, with any hand luggage carried by a LH flunky who follows you up the stairs (assuming its a 747) and stows it away for you. Again, not for the easily embarrassed.
a) convince yourself that you are better than other people and thus deserve to be up front, or
b) actually BE better than other people and thus deserve to be up front
It makes the whole process so much easier. Especially when you have push people out of the way to get to your designated check-in desk, boarding queue, security lane etc. If you treat them as equivalent human beings to yourself the whole process gets embarrassing ....
And if you have an issue with people looking at you, NEVER EVER book a LH First Class redemption. The look on the faces of the fellow passengers when a Porsche pulls up at the steps of the plane and a guy gets out holdings a board with your name on it, ready to whisk you and you alone off to the First Class Lounge whilst your fellow pax have to pile onto a bus, beats anything you will get in the front row of CE ....
Even worse (or better) is when you board a LH long-haul flight in F. They drive you across to the plane, and then ask you if they should stop the entire boarding of the plane so that you can get on, or if you want to wander to the back of the boarding queue. Choose the immediate boarding option and fellow pax will be held back whilst you board, with any hand luggage carried by a LH flunky who follows you up the stairs (assuming its a 747) and stows it away for you. Again, not for the easily embarrassed.
Last edited by Raffles; Dec 22, 2009 at 8:40 am
#74
FlyerTalk Evangelist
Join Date: Jul 2004
Location: UK
Programs: Mucci, BA LTG + GGL, SPG LTP, HHonors Diamond, IHG Spire Ambassador
Posts: 12,695
I've had comments in the past (I also like to board early to secure overhead space) including on my most recent flight (directed at the cabin in general, not at me personally) but let them just roll off me. What do I care if people about to have a less comfortable time than me are jealous or bitter - they're worse off than me in multiple ways in that case! I'm normally either reading a paper or on my phone doing e-mail or something anyway so otherwise occupied and not paying attention. Oh, and I don't begrudge others in CE when I'm in ET either, of course.
#75
FlyerTalk Evangelist
Join Date: Jul 2002
Location: SE1, London
Posts: 23,449
And if you have an issue with people looking at you, NEVER EVER book a LH First Class redemption. The look on the faces of the fellow passengers when a Porsche pulls up at the steps of the plane and a guy gets out holdings a board with your name on it, ready to whisk you and you alone off to the First Class Lounge whilst your fellow pax have to pile onto a bus, beats anything you will get in the front row of CE ....
Other than that, I've only really noticed people making 'wow, look at these seats' on longhauls.