Avis First Club
Mar 14, 2007, 3:38 pm
#16
FlyerTalk Evangelist
Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 29,258
Mar 14, 2007, 3:39 pm
#17
FlyerTalk Evangelist
Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 29,258
On a hunch, I types in www.avisfirst.com and the site is there with a little info. You have to "Activate" your Avis First status on the site.
More free weekends (2 days), up to 8 a year for every three rentals.
They tout special offers, but if the offers at the link are any indication, I don't think anyone is going to be very impressed.
I can't find any information about service levels at all.
More free weekends (2 days), up to 8 a year for every three rentals.
They tout special offers, but if the offers at the link are any indication, I don't think anyone is going to be very impressed.
I can't find any information about service levels at all.
Mar 14, 2007, 10:44 pm
#18
FlyerTalk Evangelist
Join Date: Dec 1999
Programs: Marriott Lifetime Titanium
Posts: 15,354
Nope. I only noticed cause I got a PS card in the mail.
Sad thing is, Avis could guarantee my business every rental if they acted like an airline/hotel program and had proper, earned elite levels. Since they don't, I rent from either Hertz or Avis, depending on availability/cost.
Sad thing is, Avis could guarantee my business every rental if they acted like an airline/hotel program and had proper, earned elite levels. Since they don't, I rent from either Hertz or Avis, depending on availability/cost.
Mar 15, 2007, 10:21 am
#19
Join Date: Sep 2005
Location: ORD
Programs: AA; Marriott; SPG; HH
Posts: 3,473
I've rented a car from Avis over 40 times in the past year and have not noticed a major benefit. The employees at my frequent location are really nice which is why I continue with them, but that's about it.
Now, I stumbled upon this thread only to find there's a preferred first status. After activating, it shows I have no rentals. IMO, customer relations is pretty pathetic. I did not even get an email of this program and probably would lose credit for my past stays.
Yes, I would probably get 9 free weekends this year, but it's rather shameful that customers have to go to another site just to find out about their loyalty program.
Now, I stumbled upon this thread only to find there's a preferred first status. After activating, it shows I have no rentals. IMO, customer relations is pretty pathetic. I did not even get an email of this program and probably would lose credit for my past stays.
Yes, I would probably get 9 free weekends this year, but it's rather shameful that customers have to go to another site just to find out about their loyalty program.
Mar 15, 2007, 12:06 pm
#20
formerly known as CARTflagman
Join Date: Dec 1999
Posts: 1,320
I've rented a car from Avis over 40 times in the past year and have not noticed a major benefit. The employees at my frequent location are really nice which is why I continue with them, but that's about it.
Now, I stumbled upon this thread only to find there's a preferred first status. After activating, it shows I have no rentals. IMO, customer relations is pretty pathetic. I did not even get an email of this program and probably would lose credit for my past stays.
Yes, I would probably get 9 free weekends this year, but it's rather shameful that customers have to go to another site just to find out about their loyalty program.
Now, I stumbled upon this thread only to find there's a preferred first status. After activating, it shows I have no rentals. IMO, customer relations is pretty pathetic. I did not even get an email of this program and probably would lose credit for my past stays.
Yes, I would probably get 9 free weekends this year, but it's rather shameful that customers have to go to another site just to find out about their loyalty program.
My guess would be that your Avis number (if you have one) is not in your reservation. Certainly any of us would have called Avis by now asking what the problem was. Are you getting your FF miles for each of your rentals? CALL AVIS... your credit card bills are your proof of rental.
I only have about 10 rentals per year and I've been Preferred Select for three years in a row.
CF
Mar 15, 2007, 1:27 pm
#21
Join Date: Jun 2006
Programs: SPG Plat, Ritz Carlton Plat, Hyatt Diamond, DL Diamond, UA 1K, Hertz President's Circle
Posts: 222
I don't find it hard to believe. A) I've heard cases of people not being automatically bumped to Preferred Select. B) When I was preferred select, I almost never got upgrades.
Mar 15, 2007, 2:16 pm
#22
FlyerTalk Evangelist
Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 29,258
I've rented a car from Avis over 40 times in the past year and have not noticed a major benefit. The employees at my frequent location are really nice which is why I continue with them, but that's about it.
Now, I stumbled upon this thread only to find there's a preferred first status. After activating, it shows I have no rentals. IMO, customer relations is pretty pathetic. I did not even get an email of this program and probably would lose credit for my past stays.
Yes, I would probably get 9 free weekends this year, but it's rather shameful that customers have to go to another site just to find out about their loyalty program.
Now, I stumbled upon this thread only to find there's a preferred first status. After activating, it shows I have no rentals. IMO, customer relations is pretty pathetic. I did not even get an email of this program and probably would lose credit for my past stays.
Yes, I would probably get 9 free weekends this year, but it's rather shameful that customers have to go to another site just to find out about their loyalty program.
Avis, if you're listening, we want free days, not weekends, that can be used together to create free periods of 2, 3, 4,etc days in a row.
Mar 15, 2007, 4:43 pm
#23
Join Date: Jun 2005
Location: Saint Petersburg, Fl
Programs: DL Gold, WN A-List, HH Diamond, MR Plat, Avis 1st
Posts: 319
My status changed from preferred select to Avis First.
I have noticed lower rates on my rentals for the past month. I hope that is part of the deal going forward.
I have noticed lower rates on my rentals for the past month. I hope that is part of the deal going forward.
Mar 16, 2007, 1:11 pm
#24
FlyerTalk Evangelist
Join Date: Dec 2004
Location: Grazie Gold Lounge
Programs: UA-2MM; GalacticXpress-Irridium
Posts: 10,332
Just logged into my Avis account, now Avis First after many years Preferred Select. Haven't notice any difference in upgrades, etc., same service, same rude and incompetent staff at LAX 
.
.
Mar 16, 2007, 3:42 pm
#25
Join Date: Aug 2005
Posts: 130
How horrible...but that's LA for ya...rude pushy in a hurry people everywhere!! I've been lucky with Avis...here in TUS they are wonderful...I'm only a Preferred Service member and I've gotten upgrades the last 2 times I rented.
Mar 18, 2007, 9:50 pm
#26
Join Date: Jun 2006
Location: SEA
Programs: DL SM, HHonors Diamond, Marriott Gold, Avis First
Posts: 65
Yeah, I was PS then Avis First and now (to my shocking horror) I am only Preferred?!? I'll be phoning tomorrow (14 rentals so far this year) to see what gives.
Never did "activate" my Avis First "membership" as I was afraid of what it might do. Now . . .
Never did "activate" my Avis First "membership" as I was afraid of what it might do. Now . . .
Mar 18, 2007, 10:59 pm
#27
Join Date: Jul 2004
Posts: 252
Honestly? This First program dont mean jack. The only thing I like about Preferred is the "talk to someone immediatly" phone #. I dont think you can improve that any more, unless they can read your mind and call you first :P
Member Qualifications
Top
Membership is by invitation and a renter must have the following qualifications to be eligible:
* You must be in Preferred Service.
* In a calendar year, you must have 12 or more paid rentals or a cumulative rental day total of 35 or more days on one wizard number to qualify.
* All qualifying rentals must check in and check out in the same calendar year.
Membership Activation
Top
* Once you qualify, Avis will automatically upgrade you to Avis First.
* Your Wizard number will remain the same but the service will be enhanced.
* You will be asked to go to avisfirst.com to activate your membership. If you do not activate your membership your rental activity will not be tracked and you will not receive your free weekend reward coupons.
Membership Expiration Rules
Top
Your membership in Avis First is based on your rental activity in a calendar year. Avis First is evaluated each year and members who have not met the rental qualifications will be returned to Preferred Service until they again reach the desired threshold. The following expiration rules apply:
* In your inaugural membership year of Avis First, your expiration date will be set to December of the following year.
* As an example, if you first become a member of Avis First on July 2007 your expiration date will be set to December 2008.
* In all subsequent years that you remain a member, your expiration date will advance one year at a time.
* As an example, if your current expiration date is set to December 2007 and at that time you still qualify for Avis First, your membership will be renewed and your expiration date will be advanced to December 2008.
* The expiration date for former Preferred Select members who are enrolled in Avis First on program launch date are set to December 2007 as we are replacing one program with another and thus you were qualified by reviewing your 2006 rental history.
Membership Benefits
Top
You will continue to receive all of the benefits of Preferred Service which allow you to skip the lines and go right to your vehicle. You will also receive a free one-car class upgrade when available as an added service enhancement.
Once you've activated your Avis First membership at avisfirst.com, you'll also enjoy:
* Free* two-day weekend rentals earned with every third rental.
* Dedicated 800 number for reservations and customer care.
* Members-only website that gives you access to your total rentals and total rewards earned.
* Access to exclusive Avis First offers.
Top
Membership is by invitation and a renter must have the following qualifications to be eligible:
* You must be in Preferred Service.
* In a calendar year, you must have 12 or more paid rentals or a cumulative rental day total of 35 or more days on one wizard number to qualify.
* All qualifying rentals must check in and check out in the same calendar year.
Membership Activation
Top
* Once you qualify, Avis will automatically upgrade you to Avis First.
* Your Wizard number will remain the same but the service will be enhanced.
* You will be asked to go to avisfirst.com to activate your membership. If you do not activate your membership your rental activity will not be tracked and you will not receive your free weekend reward coupons.
Membership Expiration Rules
Top
Your membership in Avis First is based on your rental activity in a calendar year. Avis First is evaluated each year and members who have not met the rental qualifications will be returned to Preferred Service until they again reach the desired threshold. The following expiration rules apply:
* In your inaugural membership year of Avis First, your expiration date will be set to December of the following year.
* As an example, if you first become a member of Avis First on July 2007 your expiration date will be set to December 2008.
* In all subsequent years that you remain a member, your expiration date will advance one year at a time.
* As an example, if your current expiration date is set to December 2007 and at that time you still qualify for Avis First, your membership will be renewed and your expiration date will be advanced to December 2008.
* The expiration date for former Preferred Select members who are enrolled in Avis First on program launch date are set to December 2007 as we are replacing one program with another and thus you were qualified by reviewing your 2006 rental history.
Membership Benefits
Top
You will continue to receive all of the benefits of Preferred Service which allow you to skip the lines and go right to your vehicle. You will also receive a free one-car class upgrade when available as an added service enhancement.
Once you've activated your Avis First membership at avisfirst.com, you'll also enjoy:
* Free* two-day weekend rentals earned with every third rental.
* Dedicated 800 number for reservations and customer care.
* Members-only website that gives you access to your total rentals and total rewards earned.
* Access to exclusive Avis First offers.
Mar 19, 2007, 2:19 am
#28
Join Date: Feb 2006
Programs: Hilton Diamond, SPG Plat, UA 1P, Marriot Silver
Posts: 135
same problem with everyone else, registered and showed no rentals...then logged on from regular avis sight and showed full rental history. i've had over 50 days of rentals and like everyone else the only benefit i see from this program is a "throw a bone amount of miles" and the skip the line benefit. otherwise, nothing else!
Mar 19, 2007, 6:55 am
#29
FlyerTalk Evangelist
Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,298
I wouldn't mind the [quoe] Free* two-day weekend rentals earned with every third rental.[/quote]so tried to sign up for Avis first. I'm a CHM and definitely meet the Avis First criteria of (cough) 12 rentals in a year. I've long ago exceeded that number thus far in 2007...
Yet I got a message that I was not eligible.
Yet I got a message that I was not eligible.
Mar 19, 2007, 2:06 pm
#30
FlyerTalk Evangelist
Join Date: Jan 2004
Location: About 45 miles NW of MCO
Programs: Acapulco - Gold, Panama - Red, Timothy Leary 8 Mile High Club
Posts: 29,258
same problem with everyone else, registered and showed no rentals...then logged on from regular avis sight and showed full rental history. i've had over 50 days of rentals and like everyone else the only benefit i see from this program is a "throw a bone amount of miles" and the skip the line benefit. otherwise, nothing else!
