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Old May 21, 2014, 7:31 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tokyoite
Coronawiki (March 2020)
Does anyone know if Lifemiles will waive cancellation fees for an award ticket due to COVID-19 concerns?
Unfortunately, barring an outright flight cancellation, Lifemiles will not waive cancel fees.
Just pay the $200 as a "self caution fee". (nobody is actually preventing you the passenger from flying as you booked).
In the future, it would be wise to invest in travel insurance.
=====
Transferring Amex MR points will extend expiration of LM. Post #906 confirms this. Expiration date updates overnight, so wait 24 hours after the transferred miles have posted to LM.


LifeMiles' Star Alliance Award Chart

Cash & Miles redemptions: the price per mile purchased during award booking varies significantly depending on how many miles are purchased. The "sweet spots" are between 38% and 58% of the total mileage required, where miles are purchased for 1.5 cents. See here for some examples.

Beware of Cabotage: LifeMiles has been known to issue tickets that constitute Cabotage, and at least one instance of denied boarding has been reported, stranding the passenger. An example is travel on Avianca from LAX to SJU (via SAL/BOG). For additional information see the WIKI of this thread.

https://www.lifemiles.com/eng/abo/wnb/wnbtercond.aspx
Miles Expiration Policy valid from April 15th , 2018.
  1. Any miles accrual transaction in a member´s account in the Program extends the validity of the miles in the account of such member for a term of twelve (12) months from the date of such accrual of miles. Other transactions that may affect the balance of miles in a member’s account, including redemption transactions, will have no effect on them and will not extend the validity of the miles in such account. This general rule will have the following exceptions that extend the validity of such miles in the account of such member for twenty-four (24) months from the date of such accrual: (i) any accrual of miles in a member´s account with an Elite Status at the time of the accrual; (ii) any accrual of miles derived from a cobranded credit or debit cards under the LifeMiles brand.
  2. ......the following accrual activities do not extend the validity of the miles in the member´s account: 1) the birthday bonus or any other miles bonus that may be given by the LifeMiles Program and LifeMiles LTD so establishes.; 2) the migration of points or miles from other loyalty programs to the LifeMiles Program made as a consequence of the union of both loyalty programs or the migration of one member from another loyalty program to the LifeMiles Program; and 3) the merger of accounts of the LifeMiles Program, including those derived from a member´s duplicate accounts.
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Old Dec 6, 2018, 10:15 pm
  #781  
 
Join Date: Sep 2008
Posts: 812
I just booked a LAX-SAL-PTY trip, in business, using UA award miles. LAX-SAL is on Avianca and SAL-PTY is on Copa.

Two quick questions:

1. Is 1 hour 21 minutes enough connecting time in SAL? I've read elsewhere that there's no immigration or transit security, and I just go from one gate to the next? And I assume Avianca and Copa gates will be close to each other?
2. Is the SAL airport safe for transiting passengers?
sincx is offline  
Old Dec 9, 2018, 8:39 am
  #782  
 
Join Date: Oct 2012
Location: Tokyo
Programs: Marriott Plat, HH G,Hyatt E,*A Gold, OW Emerald.
Posts: 3,023
Originally Posted by erik19283
Hello!

I am looking at taking a first class one way trip from either ICN or NRT towards YUL. Of course, there isn't any direct flight for that in first class, but isn't it supposed to still be 90,000 LM points anyway? When I checked, it would seem that it is 90,000 from either ICN or NRT to JFK or ORD, for example, but then they add the flight to YUL as extra. I'm used to Aeroplan, and it wouldn't cost me extra with Aeroplan. Am I misunderstanding Lifemiles
or is there a problem with they website?
click on all three of your flights to get the final number.
in this case, it would be 108K + miles for the F/C/C cabin combination, or 103K for the F/C/Y combination.
Better use of miles is to either find a one hop route (F then C) , or terminate your ticket somewhere else near YUL, either YYZ NYC or wherebouts.
see sample below.


Tokyoite is offline  
Old Dec 10, 2018, 2:44 am
  #783  
 
Join Date: Aug 2012
Posts: 668
Thank you Tokyoite for your post. I am still wondering if there isn't a problem with LifeMiles when redeeming for first class or if the problem isn't me miunderstanding the program because if I look at redeeming in business class, then I can go all the way to YUL for the proper number of miles; only when I look at flying F is there an increased number of miles over the stated 90K in the award chart.
erik19283 is offline  
Old Dec 11, 2018, 5:20 pm
  #784  
 
Join Date: Nov 2014
Posts: 185
Extending Miles

Hello,

I guess this matter has been discussed before. But my quick search has found no answer and I need someone's help. Thank you, in advance!

I ended up having extra miles in my account due to a cancellation of award ticket. I read terms & conditions of Avianca Miles program and am not sure if I understand them right.

Can I keep extending the remaining miles forever (unless current terms & conditions remain as is) if
1. I keep adding miles by transferring points from related credit card reward programs such as Citi Thank You Points at least once every 12 months?
2. I keep purchasing Avianca miles (by any credit card or must be by Avianca brand card?) at least every 12 months?

Thankyou.
michaelmorio
michaelmorio is offline  
Old Dec 12, 2018, 1:28 am
  #785  
 
Join Date: Aug 2012
Posts: 668
Originally Posted by michaelmorio
Hello,

I guess this matter has been discussed before. But my quick search has found no answer and I need someone's help. Thank you, in advance!

I ended up having extra miles in my account due to a cancellation of award ticket. I read terms & conditions of Avianca Miles program and am not sure if I understand them right.

Can I keep extending the remaining miles forever (unless current terms & conditions remain as is) if
1. I keep adding miles by transferring points from related credit card reward programs such as Citi Thank You Points at least once every 12 months?
2. I keep purchasing Avianca miles (by any credit card or must be by Avianca brand card?) at least every 12 months?

Thankyou.
michaelmorio
I have done #2 for a few years now.
erik19283 is offline  
Old Dec 12, 2018, 10:10 am
  #786  
 
Join Date: Nov 2014
Posts: 185
Hello erik19283 (and others),

Thank you for your response. Can I ask you what card you have been using, AV related card or other card?

Thanks.
michaelmorio
michaelmorio is offline  
Old Dec 12, 2018, 7:27 pm
  #787  
 
Join Date: Aug 2012
Posts: 668
Originally Posted by michaelmorio
Hello erik19283 (and others),

Thank you for your response. Can I ask you what card you have been using, AV related card or other card?

Thanks.
michaelmorio
Other.
erik19283 is offline  
Old Dec 12, 2018, 8:36 pm
  #788  
 
Join Date: Jan 2017
Programs: UA MP 1K
Posts: 119
Quick question: I booked an award ticket in a few months with a friend (both on the same reservation using my LM). They can no longer go. Am I able to cancel their ticket (don't mind cancellation fees) while still keeping my original seat and itinerary?

Thanks!

Last edited by IAH2MEL; Dec 12, 2018 at 8:37 pm Reason: added -ed
IAH2MEL is offline  
Old Jan 2, 2019, 8:30 pm
  #789  
 
Join Date: Feb 2011
Location: DPS/DXB
Programs: Hyatt Globalist, BA Silver, A3 Gold, EK Gold, HH Gold, Sixt Dmd
Posts: 259
Maximum number of legs on an award flight?

My question is, what is the maximum number of legs on a one-way Lifemiles award flight booked with the screenshot method? 4 Legs? 5 Legs? more? Thanks!
somethinpositiv is offline  
Old Jan 3, 2019, 2:48 pm
  #790  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by somethinpositiv
My question is, what is the maximum number of legs on a one-way Lifemiles award flight booked with the screenshot method? 4 Legs? 5 Legs? more? Thanks!
4 easily.
mlqsko is offline  
Old Jan 9, 2019, 12:43 am
  #791  
 
Join Date: Feb 2016
Location: NL
Programs: FB Silver - STE, BAEC Bronze - OW Ruby
Posts: 178
BOG domestic lounge

Sorry for the too simple question, but I can't get a clear answer from *A, AV or El Dorado website:

On a paid BOG-MDE ticket in J without any *A status, can I enter the domestic VIP lounge at BOG?


​​​​​​Thanks!
tobitronics is offline  
Old Jan 13, 2019, 10:03 am
  #792  
 
Join Date: Dec 2013
Location: Toronto
Posts: 57
Hi,

I have booked an award flight, JFK to TPE in business. For changes ($150), does the sector need to stay the same or can I change to JFK to somewhere else in Asia? When I called, the agent was not even sure but said must be JFK to TPE, and only date changes are allowed.

Thanks
akhenaton is offline  
Old Jan 13, 2019, 1:23 pm
  #793  
 
Join Date: Oct 2011
Posts: 3,839
Originally Posted by akhenaton
Hi,

I have booked an award flight, JFK to TPE in business. For changes ($150), does the sector need to stay the same or can I change to JFK to somewhere else in Asia? When I called, the agent was not even sure but said must be JFK to TPE, and only date changes are allowed.

Thanks
Route changes are not allowed on award tickets.
mlqsko is offline  
Old Jan 19, 2019, 3:14 pm
  #794  
 
Join Date: Oct 2009
Location: Austin, TX
Programs: Once upon a time...
Posts: 863
Quick question (I hope)...

I'm looking at an award ticket on United from SAN-SFO and the chart seems to imply this would be 7,500 miles RT. When I look it up online, I am seeing 9,000 RT. I did a search on FT and of the blogs and don't see any mention of this price anywhere. Am I doing something wrong? Thanks!
veeRob is offline  
Old Jan 19, 2019, 7:22 pm
  #795  
 
Join Date: Aug 2014
Posts: 261
What is the process for extending lifemiles points about to expire - is it simply buying 1000 points?

I had a flight on Thai recently which I accrued to my Lifemiles FF - would that extend it?

And do lifemiles send you a reminder of being about to expire?
baggyred is offline  


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