lee_apromise

Answer:
(a) If you mean that there are some sectors that you have not taken yet on tickets you brought for Christmas, yes you can credit your miles to OZ. It is advantageous for yourself if you open up an OZ account on the day you take those flights (but must be opened before you take the flight).

(b) Well, from OZ diamond status onwards, you can always bring a guest into the lounge without spending extra miles provided they also fly on *A right. Those mileage redemption lounge access only applies to OZ lounges operated by OZ in Korea and lounges in in the states. Miles required for lounge access is for per person (if you have *G, you will have to pay for 2nd guest onwards with your miles).

nimportequi

Thanks, Lee_apromise!

I flew the stretches already, so from your answer I assume that even though I haven't assigned them to my M&M account I won't be able to request them with a OZ account, if I was to open it only today?
Thanks again!

-- nq

lee_apromise

I'm not actually so sure what you are talking about.

Let's say you have a ticket FRA-TXL-MUC-FRA on LH. You already put your M&M account numbers. You've already taken FRA-TXL. You want to credit miles from TXL-MUC-FRA to OZ. Make sure you change your M&M number to OZ number at the check-in counter and boarding passes show OZ account number instead of M&M.

Just make sure you sign up for an OZ account before you take the flight. If you have taken the flights before signing up for an OZ account, you can't retro-credit it.

nimportequi

Thanks again - understood - I can't retro-credit!

Last question here: will I be able to use the miles at OZ to upgrade a ticket of any *A flight (e.g. a Lufthansa or SQ fligth)?

Thanks heaps!

-- nq

steveman518

Only on certain fare classes (usually full-fare economy or business up to the next class of service), which is a *A-wide policy (*A upgrade award)

http://kr.flyasiana.com/C/en/homepag...0&menuType=CMS

http://kr.flyasiana.com/C/en/homepag...0&menuType=CMS

jon503

Actually, I was curious about that chart. As with most anything on the OZ website, it's hard to read.

It says "Regular Flights Operated by the Above Airlines" and has logos of several, but not all *A partners above. What are "regular flights"? Is it the Y/B, C/D fares it speaks about below?

Then, it lists extra eligible classes for select airlines, including SQ, which does not appear in the list with the logos. This made me wonder whether one of the sets of information is outdated.

Basically, I was curious if you can upgrade LH or SQ at all.

steveman518

You should be able to upgrade on any *A carrier (given fare class and upgrade availability) (so the first chart is out of date), and I think the second one is out of date as well, though you'll probably have to contact Asiana about it (the listing on UA lists a small handful more fare classes that you can upgrade from)

jon503

So to summarize: The website is useless and it's best to contact OZ directly, eh? Some things never change...

But thanks for the pointer. I'm not actually looking to do an *A upgrade right now, and was just trying to understand the policy but when I do, I'll just call them then.

Edit: I just remembered another thing that has always been true of the OZ website: the Korean version has better info.
5
http://flyasiana.com/CW/ko/common/pa...pageId=PC_0331

This version has a more complete list of airlines above and this way the information below also makes more sense. So basically it seems to be any Y or B fare plus the additional fares for select airlines listed at the bottom.

That said, you're absolutely right in suggesting that contacting OZ directly before thinking about upgrading is a good move, steveman518.

Gasolin

I didn't know the *G with OZ would have to pay for the 2nd guest in the US lounge? Since when is it the case?

steveman518

For *G you always had to pay for the 2nd guest in a *A lounge (if they even let you pay for one)

seanpodge

I want to use points to get award tickets from China to the USA on EY. Is there an e-mail address to the Korean office I can direct my inquiry to? Or at least the phone number of someone that speaks good English?

sol95

You can make the booking for award travel online. OZ's website isn't the easiest to use, but I would think doing it online is more convenient than email...
Click "International Mileage Ticket Issuance" on this page - http://au.flyasiana.com/C/en/homepag...0&menuType=CMS

If you still want to contact an office directly, the best option would be to call one of the English speaking locations...so call the US, UK, or Australian office from the contact list.

erik19283

I'm not 100% sure, mainly because I'm having a hard time navigating Asiana's website, but I think the link posted above is for Asiana's flights only, no? At any rate, I cannot use many airport codes which are served by Star Alliance members but not by Asiana.

nimportequi

So Germanwings apparently joined *A, yet, I can't find any information on the OZ site if, how, and to which extent I can accrue miles flown on Germanwings with OZ - does anybody have an idea?

The usual link: http://us.flyasiana.com/C/en/homepag...0&menuType=CMS
doesn't list Germanwings..

thanks!

-- nq

steveman518

Germanwings is not a full member of the star alliance, but an affiliate member (as it is the LCC of LH). Only flights that are operated by the affiliate member on behalf of the alliance member are required to be star alliance flights (such as United Express flights operating on behalf of United), and in this case Germanwings does not operate flights on behalf of LH, so *A partners do not have to have an agreement with Germanwings (which is the case with OZ). Of course individual airlines do have agreements with Germanwings (such as UA).