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FAQs
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FAQ: Frequently Asked Questions
#181
Join Date: Jan 2017
Location: SFO/SJC/OAK
Programs: OZ Diamond (*G), KQ Asante Gold (ST+), Hilton Diamond, IHG Diamond, Marriott Gold
Posts: 1,511
Can't seem to find it - where's the correct page to check/book asiana award flights not going through ICN? used to be able to do it from the korean site with google translate but now that they've updated the web page, it doesn't seem to work anymore. Thanks in advance!
I'll just explain how to get to the *A redemptions page.
1. Go to the Korean version of the site (use google translate)
2. Hover over the 'Asiana Club' tab on the top and look at the right column that says 'Use Mileage'. The 2nd of 3 options there will be 'Star Aliiance/Partner Airlines'. That is it!
Last edited by zeer0; Oct 18, 2018 at 12:28 pm
#182
Join Date: Jul 2012
Location: HRB
Programs: OZ Diamond
Posts: 130
I thought that the new site let you book in English through the front page, in a similar way to the UA website, no? I haven't actually made a booking on the new site, but to check availability at least, this is what I do.
1. Login to Asiana Club account
2. Go to the home page
3. Turn the using mileage "switch" on the left side of the page to "ON"
4. On the right side, "Star Alliance" and "Multi-city Flights" will appear. Click on "Star Alliance"
You'll be then taken to the award booking page. Follow through the rest of the process as directed.
1. Login to Asiana Club account
2. Go to the home page
3. Turn the using mileage "switch" on the left side of the page to "ON"
4. On the right side, "Star Alliance" and "Multi-city Flights" will appear. Click on "Star Alliance"
You'll be then taken to the award booking page. Follow through the rest of the process as directed.
#185
Join Date: Mar 2019
Posts: 78
If I recall correctly, it was pretty standard stuff: Business/*A Gold -> Asiana Gold -> Everyone else (I don't remember if they used two groups for Economy or if I got it mixed up with another airline, but if they did it was basically back half then front half). They don't use zones or boarding groups, but as with most Asian carriers, I found boarding pretty painless with cabin storage easy to find. Off-topic, but it blew my mind that a 2 hour flight in the USA in a Q300 would still use seven odd boarding groups and the gate agent would just rattle them off one by one before boarding.
#186
Join Date: Dec 2010
Location: Gangnam-gu, Seoul, Korea
Programs: KE Skypass Morning Calm Member, OZ Club
Posts: 2,352
If I recall correctly, it was pretty standard stuff: Business/*A Gold -> Asiana Gold -> Everyone else (I don't remember if they used two groups for Economy or if I got it mixed up with another airline, but if they did it was basically back half then front half). They don't use zones or boarding groups, but as with most Asian carriers, I found boarding pretty painless with cabin storage easy to find. Off-topic, but it blew my mind that a 2 hour flight in the USA in a Q300 would still use seven odd boarding groups and the gate agent would just rattle them off one by one before boarding.
#188
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
Also OZ generally uses 2 boarding lanes -- Business/*G and Economy, so even if you arrive after they start boarding Y just walk through the J/*G lane and cut ahead
#189
Join Date: Nov 2000
Location: New York City, United States.
Posts: 2,629
What gets Star Silver ? What get Star Gold?
Asiana Club Levels
Currently there are 5 levels in Asiana Club, they are:
1) Platinum (*G)
2) Diamond Plus (*G)
3) Diamond (*G)
4) Gold (*S)
5) Silver (entry level)
Apart from Silver which is an entry level status, you can only achieve other upper levels by obtaining EQM (Elite Qualifying Mile) which can be earned by flying Asiana Airlines and Star Alliance Airlines.
Please note that miles earned from other partners such as partner airlines (Etihad and Qatar), credit card, rental cars, hotel programs etc DO NOT count towards the status.
How Do I Find Eligible Booking Classes?
For Asiana Airlines:
http://us.flyasiana.com/Global/US/en...?fid=CLUB15100
Note that Booking Class C on ICN-SFO sector will earn 135%.
For Stat Alliance:
http://us.flyasiana.com/Global/US/en...?fid=CLUB15200
For Other Carriers:
http://us.flyasiana.com/Global/US/en...?fid=CLUB15300
Status Requirement Threshold
Platinum - Lifetime Validity
1) 1,000,000 EQM earned both on Asiana and Star Alliance Carriers.
2) 1,000 sectors earned ONLY on Asiana.
Diamond Plus
1) 100,000 EQM (OZ + *A) or 100 sectors (OZ Only) - 2 Years Validity
2) 500,000 EQM (OZ + *A) or 500 sectors (OZ Only) - Lifetime Validity
Diamond - 2 Years Validity
1) 40,000 EQM (OZ + *A)
2) 50 sectors (OZ Only)
Gold - 2 Years Validity
1) 20,000 EQM (OZ + *A)
It would be very gracious if the 5 Asisan tiers could be broken down to two per Star Alliance. Thanks in advance. I only care about the color of the star on ths full star alliance members card. Thank you.
So it seems to me , one may get elite without every Flying KE?
Am I accurate in this interpretation ? Thank you.
2) 30 sectors (OZ Only)
Please note that the you must earn miles or sectors above within 2 years period, which starts from your date of enrollment hence it is your advantage to enroll on the day of your 1st flight if you are enrolling for the first time.
Currently there are 5 levels in Asiana Club, they are:
1) Platinum (*G)
2) Diamond Plus (*G)
3) Diamond (*G)
4) Gold (*S)
5) Silver (entry level)
Apart from Silver which is an entry level status, you can only achieve other upper levels by obtaining EQM (Elite Qualifying Mile) which can be earned by flying Asiana Airlines and Star Alliance Airlines.
Please note that miles earned from other partners such as partner airlines (Etihad and Qatar), credit card, rental cars, hotel programs etc DO NOT count towards the status.
How Do I Find Eligible Booking Classes?
For Asiana Airlines:
http://us.flyasiana.com/Global/US/en...?fid=CLUB15100
Note that Booking Class C on ICN-SFO sector will earn 135%.
For Stat Alliance:
http://us.flyasiana.com/Global/US/en...?fid=CLUB15200
For Other Carriers:
http://us.flyasiana.com/Global/US/en...?fid=CLUB15300
Status Requirement Threshold
Platinum - Lifetime Validity
1) 1,000,000 EQM earned both on Asiana and Star Alliance Carriers.
2) 1,000 sectors earned ONLY on Asiana.
Diamond Plus
1) 100,000 EQM (OZ + *A) or 100 sectors (OZ Only) - 2 Years Validity
2) 500,000 EQM (OZ + *A) or 500 sectors (OZ Only) - Lifetime Validity
Diamond - 2 Years Validity
1) 40,000 EQM (OZ + *A)
2) 50 sectors (OZ Only)
Gold - 2 Years Validity
1) 20,000 EQM (OZ + *A)
It would be very gracious if the 5 Asisan tiers could be broken down to two per Star Alliance. Thanks in advance. I only care about the color of the star on ths full star alliance members card. Thank you.
So it seems to me , one may get elite without every Flying KE?
Am I accurate in this interpretation ? Thank you.
2) 30 sectors (OZ Only)
Please note that the you must earn miles or sectors above within 2 years period, which starts from your date of enrollment hence it is your advantage to enroll on the day of your 1st flight if you are enrolling for the first time.
#190
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
I thought that the new site let you book in English through the front page, in a similar way to the UA website, no? I haven't actually made a booking on the new site, but to check availability at least, this is what I do.
1. Login to Asiana Club account
2. Go to the home page
3. Turn the using mileage "switch" on the left side of the page to "ON"
4. On the right side, "Star Alliance" and "Multi-city Flights" will appear. Click on "Star Alliance"
You'll be then taken to the award booking page. Follow through the rest of the process as directed.
1. Login to Asiana Club account
2. Go to the home page
3. Turn the using mileage "switch" on the left side of the page to "ON"
4. On the right side, "Star Alliance" and "Multi-city Flights" will appear. Click on "Star Alliance"
You'll be then taken to the award booking page. Follow through the rest of the process as directed.
How does one check Star Alliance award availability? e.g. I'm trying to find what Asiana shows available for a BR BKK-TPE-LAX award ticket and how much it would cost including all taxes, fees, surcharges, Can that be done on the OZ web site?
#191
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
When I follow steps 1 through 4, I only see "Multi-City Flights" ... no mention of Star Alliance.
How does one check Star Alliance award availability? e.g. I'm trying to find what Asiana shows available for a BR BKK-TPE-LAX award ticket and how much it would cost including all taxes, fees, surcharges, Can that be done on the OZ web site?
How does one check Star Alliance award availability? e.g. I'm trying to find what Asiana shows available for a BR BKK-TPE-LAX award ticket and how much it would cost including all taxes, fees, surcharges, Can that be done on the OZ web site?
#192
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Do you mean to go to the S. Korean web site for Asiana, then change the language to English? If so, how do you access the Korean site? I tried the obvious: flyasiana.co.kr and that didn't work...
#193
Join Date: Dec 2014
Location: BOS/SIN
Programs: DL PM, OZ Diamond Plus, BA Silver
Posts: 1,803
#194
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
I canceled my OZ Club membership with the intent to re-join the next time I want to take a trip, so I start a fresh new two-year qualification period, since I'll be over one year into that period by the next time I travel.
Then I follow your instructions above and hit the barrier: you need to log on as an OZ Club member to view *A award availability. Oh, well.
#195
formerly 1984SW
Join Date: Aug 2008
Location: Merida, Yucatan, Mexico
Programs: UA
Posts: 1,058
Early Upgrade Benefits
On https://flyasiana.com/C/US/EN/conten...ibility-period there is a section on "Earl Upgrade Benefits" with the following diagram:
What do they mean by "boarding and affiliate card records"? Does it simply mean a *G membership card?
During that "Early Upgrade Period," are there full Asiana Club Diamond benefits like ability to use *G clubs (e.g. United Club or Senator Lounge), extra checked bag, 10% extra mile bonus on OZ flights, etc.?
What do they mean by "boarding and affiliate card records"? Does it simply mean a *G membership card?
During that "Early Upgrade Period," are there full Asiana Club Diamond benefits like ability to use *G clubs (e.g. United Club or Senator Lounge), extra checked bag, 10% extra mile bonus on OZ flights, etc.?