Last edit by: friedablass
HIGHLY RECOMMENDED READING PRIOR TO POSTING REGARDING UA TB:
Your question is probably answered in this Wikipost
Reminder: you must enroll and select UA as your airline; it is generally viewed as prudent to wait a day before making a reimbursable purchase. It usually takes 5-10 to be reimbursed.
Travel Bank: There's a separate thread at this link for general discussion of Travel Bank, including important limitations on its use. As of Jan 3, 2022, and with ongoing success in 2023 as reported below, Travel Bank posts as a Special Service Ticket reimbursed by Amex (but unofficially), or United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/en/US/account/travelbank If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.
Gift Cards: United does not sell gift cards.
MileagePlus X App: As of December 2016 American Express no longer reimburses MPX transactions.
READ BELOW for OTHER EXPENSES WHICH MAY BE REIMBURSED
Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
A general discussion of Travel Bank is in a separate thread .
(2022 discussion of UA available at this link.)
Metadiscussion: WHEN to report missing airline fee reimbursements?
Your question is probably answered in this Wikipost
Reminder: you must enroll and select UA as your airline; it is generally viewed as prudent to wait a day before making a reimbursable purchase. It usually takes 5-10 to be reimbursed.
Travel Bank: There's a separate thread at this link for general discussion of Travel Bank, including important limitations on its use. As of Jan 3, 2022, and with ongoing success in 2023 as reported below, Travel Bank posts as a Special Service Ticket reimbursed by Amex (but unofficially), or United Electronic Ticketing or United Airlines Houston. Purchase here: https://www.united.com/en/US/account/travelbank If your transaction returns a Payment Failed error, try adding your American Express card to your United Airlines profile, and repeat the transaction using the stored card. DO NOT CALL Amex to ask about being credited for this.
Gift Cards: United does not sell gift cards.
MileagePlus X App: As of December 2016 American Express no longer reimburses MPX transactions.
READ BELOW for OTHER EXPENSES WHICH MAY BE REIMBURSED
Airline Taxes on Award Tickets Doesn't seem to work anymore; see post 179 http://www.flyertalk.com/forum/25297196-post179.html and #391
Economy Plus and First Class Upgrade Fees Subscription worked in Feb 2020, data point here. As of December 2016 there were conflicting posts; one stating that an upgrade to E+ coded as an "upgrade fee" and was, therefore, not reimbursed. Others said they were reimbursed as it was coded as "preferred seat upgrade." In February 2019, three separate FTer reported receiving varying amounts of reimbursement (dependent upon which card was used for the purchase) after purchasing an E+ annual subscription. The E+ subscriptions code as "preferred seat upgrade". Upgrading from E to FC will also not be reimbursed because it codes as a passenger ticket even when done after buying the original ticket. There seems to be a distinction between seat upgrades being reimbursed, while ticket upgrades are not.
Award AcceleratorI would not risk this. The last report of being reimbursed for Award Accelerator was for $68 on October 27, 2011. Every post about Award Accelerator since has reported "No reimbursement."
Eligible incidental fees include:
- Checked baggage fees (including overweight/oversize)
- Itinerary change fees
- Phone reservation fees
- FareLock
- Pet flight fees
- Seat assignment fees (E+)
- In-flight amenity fees (beverages, food, pillows/blankets, headphones)
- In-flight entertainment fees (excluding wireless internet unless it is billed by the airline.)
- Airport lounge day passes & annual memberships
- Onboard WIFI (provided it is billed by the airline.)
A general discussion of Travel Bank is in a separate thread .
(2022 discussion of UA available at this link.)
Airline fee $250/$200 reimbursement reports: UA only (2023)
#646
Join Date: Nov 2023
Posts: 2
11/11 - $100 Biz Platinum
Shows "Airline Selected" on the benefits page but doesn't say United (unlike the personal Platinum).
Checked with chat and they said it was United selected
Typed new card
11/15 - $100 Personal Platinum
Shows "Selected Airline:United Airlines" on benefits page
Stored card
11/18 - no meter/no credit post both cards
Shows "Airline Selected" on the benefits page but doesn't say United (unlike the personal Platinum).
Checked with chat and they said it was United selected
Typed new card
11/15 - $100 Personal Platinum
Shows "Selected Airline:United Airlines" on benefits page
Stored card
11/18 - no meter/no credit post both cards
11/15 $100 -> 11/23 reimbursed
11/17 $100 -> 11/27 reimbursed
Amex Biz Platinum (only 1x on purchase)
11/11 $100 -> 11/19 reimbursed
11/17 $100 -> 11/27 reimbursed
#647
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, AS MVP, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 16,509
Will advance calendar by 1 week and re-check. From above it looks like the reimbursement system took a long holiday weekend lol
#648
FlyerTalk Evangelist
Join Date: Mar 2005
Programs: ua mm, aa plat, starriott LTPP, ihg plat, hh gold.
Posts: 13,026
another data point, charged 100 on 11/18, was reimbursed 11/29. huzzah!
now I've just gotta remember to change to AA in January.
now I've just gotta remember to change to AA in January.
#650
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: HH & IHG Gold; Marriott & AA Perpetual Platinum
Posts: 49,585
#651
Join Date: Jul 2014
Posts: 177
Do I understand correctly that the name on the UA account needs to match the name on the card of payment, or the purchase wont go through with UA?
If my wife holds the AMEX PLAT then she can buy for her travel banknot my travel bank?
If my wife holds the AMEX PLAT then she can buy for her travel banknot my travel bank?
#652
Join Date: Nov 2023
Posts: 1
Just received both of my $100 credits, bought on a family member's United account.
#653
FlyerTalk Evangelist
Join Date: Sep 2002
Location: Between AUS, EWR, and YTO In a little twisty maze of airline seats, all alike.. but I wanna go home with the armadillo
Programs: CO, NW, & UA forum moderator emeritus
Posts: 36,088
If my wife holds the AMEX PLAT then she can buy for her travel bank—not my travel bank?
#656
FlyerTalk Evangelist
Join Date: Dec 2002
Location: Danville, CA, USA;
Programs: UA 1MM, AS MVP, WN CP, Marriott LT Plat, Hilton Gold, IC Plat
Posts: 16,509
Me too. Purchased 21 Nov, Credited 30 Nov.
#658
Join Date: Jul 2003
Location: SJC
Programs: AAdvantage 2MM+ Lifetime PLT; BA, CO, UA, US; SPG; HHonors Gold
Posts: 768
Getting nervous now...charged 2x $100 yesterday. Charges are pending but unlike last year "United Special Services Ticket" charged to "United Airlines Houston" the charges pending show up as "United Electronic Ticketing" charged to "United Airlines".
Is this jig up?
Is this jig up?
#659
Join Date: Nov 2007
Programs: Marriott Bonvoy Platinum, Hilton Honors Diamond, Delta Gold
Posts: 4,972
No, it's not up unless we have received several DPs of card holders not receiving reimbursement after a sufficient amount of time has passed. That hasn't happened yet and I suggest you wait about 10 days to see what happens with your charge.
#660
Flyertalk Posting Legend Moderator: Credit Card Programs, American Express, Capital One, Chase, Citi, Diners Club, Signatures.
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: HH & IHG Gold; Marriott & AA Perpetual Platinum
Posts: 49,585