Centurion Lounge DEN [Opened 1 February 2021]
Oct 16, 2019, 4:36 am
#77
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
I knew AMEX was getting a lounge into DEN, but wish it was open. Just booked my family flights here for next month- would have been a nice way to start the journey back home
Oct 20, 2019, 4:06 pm
#81
Join Date: Mar 2008
Location: DEN
Programs: UA Silver, whatever the Amex plat gets me and somehow still IHG Diamond after 3 years of no nights
Posts: 693
Safta at The Source. Great chef, but more likely to be someone with a bigger footprint like Troy Guard or Frank Bonanno or the Edible Beats group (Linger, Root Down as mentioned above).
Nov 7, 2019, 2:49 pm
#83
Join Date: Dec 2009
Location: DEN
Posts: 502
Higher up Amex rep told me the lounge is scheduled to open 1st Quarter 2020 around Feb/March. Said the lounge is essentially "done" they're just having issues with finishes/wiring/connectivity. Couldn't bring myself to mention it was still gutted a few weeks ago. 
Also, they gave me $500 statement credit to keep my Platinum card open after telling them I was going to downgrade the card since the DEN Centurion Lounge has been massively delayed into 2020.
Also, they gave me $500 statement credit to keep my Platinum card open after telling them I was going to downgrade the card since the DEN Centurion Lounge has been massively delayed into 2020.
Nov 12, 2019, 2:10 pm
#84
Join Date: Oct 2017
Posts: 20
Higher up Amex rep told me the lounge is scheduled to open 1st Quarter 2020 around Feb/March. Said the lounge is essentially "done" they're just having i
ssues with finishes/wiring/connectivity. Couldn't bring myself to mention it was still gutted a few weeks ago.
Also, they gave me $500 statement credit to keep my Platinum card open after telling them I was going to downgrade the card since the DEN Centurion Lounge has been massively delayed into 2020.
ssues with finishes/wiring/connectivity. Couldn't bring myself to mention it was still gutted a few weeks ago.
Also, they gave me $500 statement credit to keep my Platinum card open after telling them I was going to downgrade the card since the DEN Centurion Lounge has been massively delayed into 2020.
Dec 29, 2019, 5:12 pm
#86
Join Date: Sep 2019
Posts: 3
Renewed my card on the announcement two years ago but starting to wonder if worthwhile. Most of my CL visits in other cities in the past two years were very crowded, limited seating, not a great experience. Maybe Denver will be different, if it eventually opens.
Jan 3, 2020, 11:48 pm
#87
A FlyerTalk Posting Legend, Moderator, Information Desk, Ambassador, Alaska Airlines
Join Date: Dec 2006
Location: FAI
Programs: AS MVP Gold100K, AS 1MM, Maika`i Card, AGR, HH Gold, Hertz PC, Marriott Titanium LTG, CO, 7H, BA, 8E
Posts: 42,953
Like your optimism, but it seems all the space that AMEX creates gets filled.
Best of luck ^
Jan 4, 2020, 7:10 pm
#88
Join Date: May 2018
Location: DEN
Programs: UA, AA, Hilton, Marriott
Posts: 53
Fwiw, I asked an Amex phone agent if they had a status update and they didn't (figured it was worth a try). Unprompted, though, she gave me a $50 credit for the inconvenience. My card recently renewed this fall, so I'm no where close to renewing again. If there is no expected open date by end of summer, I'll likely call to cancel to see what else they're willing to do. DEN is my home airport and the promise of that lounge has been a key reason I kept the Platinum this past year.
Fingers crossed it's worth the wait.
Fingers crossed it's worth the wait.
Jan 13, 2020, 9:52 am
#89
Join Date: May 2013
Posts: 637
Datapoint for everyone: Denver-based flyer, Amex OPEN business card, had it for maybe 4-5 years.
Chatted in on the Amex website,
Me: "I kept this card open to use the Denver Centurion lounge and it's still not open. Now that the $595 fee is due again, I am going to cancel"
Chat person: "I am truly sorry fo that. Ok, we are now fully cancelling your card, terms and conditions, say yes or no.
Me: "No"
--------
Call in last night, say the same thing. I do not ask for a retention specialist nor any compensation, just say I'm considering canceling. She says, "OK, we will cancel now for you."
No pushback from them, not even a sentence to try to keep me. I canceled. Don't know if I'm not a "high value" customer or if I should have pressed harder, but both times zero resistance to cancel.
Was hoping for the $500 credit someone posted earlier as wework is nice. But here we are
Chatted in on the Amex website,
Me: "I kept this card open to use the Denver Centurion lounge and it's still not open. Now that the $595 fee is due again, I am going to cancel"
Chat person: "I am truly sorry fo that. Ok, we are now fully cancelling your card, terms and conditions, say yes or no.
Me: "No"
--------
Call in last night, say the same thing. I do not ask for a retention specialist nor any compensation, just say I'm considering canceling. She says, "OK, we will cancel now for you."
No pushback from them, not even a sentence to try to keep me. I canceled. Don't know if I'm not a "high value" customer or if I should have pressed harder, but both times zero resistance to cancel.
Was hoping for the $500 credit someone posted earlier as wework is nice. But here we are
Jan 13, 2020, 12:52 pm
#90
Join Date: Dec 2015
Location: SNA
Programs: MARRIOTT TITANIUM / HILTON GOLD / UA SILVER / AMEX PLAT
Posts: 609
Honestly, I would fly Delta in your shoes. Just go to the AMEX Lounge for the food and cocktails; then head over to the Delta lounge to relax.