Mar 27, 2017, 10:02 am
Last edit by: RedSun
American Express Platinum Card® and Centurion® Card Benefit
You can receive up to $200 in Uber Cash annually by adding your Consumer Platinum Card® or Centurion® Card from American Express as a payment method on your Uber account.
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
The Amex Benefit in Uber Cash is distributed in monthly increments of $15, plus a $20 bonus in December (for $35 in December total). This amount can be used for Uber services in the United States. The Amex Benefit will expire at the end of each month and will not roll over to the following month.
To use the Amex Benefit in Uber Cash:
1. Enter your destination on the home screen
2. Tap on your payment method
3. Select Uber Cash (If you're using ride profiles, tap Change and select Uber Cash)
4. Request a ride
To find your Uber Cash balance, tap the menu icon in the top left corner of your app and select 'Payment'.
When Uber Cash is selected as your payment method, the Amex Benefit will be applied to your fare. When your Amex Benefit isn't enough to cover the cost of the ride, you will be presented options to top-up your Uber Cash using a payment method on file. Alternatively, you may choose to pay the remaining balance for the cost of the ride using your preferred payment method. You can view your current Amex Benefit balance by tapping 'Payment' in the main menu of your Uber app.
You will receive the Amex Benefit each month as long as your Card remains eligible and is a payment method on your Uber account. If your eligible card is added to multiple Uber accounts, the account that you added the card to first will receive the benefit.
If you already have an eligible card on your Uber account, the benefit will automatically be applied to your Uber Cash balance. To add an eligible card to your Uber account, go to the 'Payment' section of the Uber app and select 'Add Payment Method'.
The Basic Card Member is eligible to receive this benefit. Additional Card Members are not eligible. You'll receive $15 in Uber Cash each month (plus the $20 bonus in December) for each eligible card on your Uber account.
How to switch which Uber account gets the Amex Benefit:
1. Delete the eligible card as a payment method on the Uber account(s) with the eligible card on file that you do not wish to receive the benefit.*
2. Add the eligible card as a payment method on the Uber account you wish to receive the benefit. If the eligible card is already on this account, skip this step.
3. Complete steps 1 and 2 by 12:00 AM EST on the 1st day of the applicable month that you want the Amex benefit to apply to the applicable account. The benefit will switch accounts for the new month.
*You can always re-add your eligible card on the additional account(s) after completing these steps if you wish to use this eligible card as a payment method in those additional account(s).
Members with an eligible card will have access to UberVIP in select US markets. UberVIP is currently available in Atlanta, Dallas, Nashville, New Jersey, New Orleans, and New York City, and will be expanding to new cities beginning January 2019.
If you have specific questions about your American Express Card or other American Express benefits, please call the number on the back of your American Express Card.
For more information and to see the terms and conditions please visit uber.com/amex
Multiple $15 credits can be added to a single uber account by two different AMEX platinum cards and each card will trigger an increase of $15 to the credit balance.
If you are the primary Card Member on multiple eligible Card accounts, and those Cards are payment methods in your Uber account, you will receive the combination of credits for multiple Cards. For example, if you have two eligible Cards, you will receive $30 in credits each month for the combination of the two $15 credits. In December, you will receive $70 for the combination of the two $35 credits.
Your uber app must be set to request rides in 'personal' profile mode - other options (family, business) will not offer the AMEX credit
Terms of the Uber benefit (as of 2017-12-15, maybe obsolete):
Only Basic Card Members on a Platinum Card account are eligible for Uber VIP and monthly ride Credits. To receive this benefit, you must have downloaded the Uber App version 3.219 or later for iOS or version 3.126 or later for Android and your eligible Platinum Card must be a method of payment in your Uber account. If you are assigned a new Card number, you must update your method of payment in your Uber account. Cards added to your Uber account through a third party such as Apple Pay or PayPal will not be eligible. A Platinum Card account may receive this benefit on one Uber account. If the same Card is added to multiple Uber accounts, only the first Uber account to which the Card is added will receive the benefit. Uber VIP is available in select cities and is governed by Uber's terms and conditions. Credit may be applied to all Uber car types and UberEATS orders. To redeem monthly ride Credits, you must select to use the Credit in your Uber app prior to completing the Uber ride or placing the UberEATS order. The discount will not apply to previous Uber transactions and cannot be used when paying with an UberFAMILY profile. New and existing Uber users are eligible. Uber will apply discount at the point of sale. There is no limit to the number of transactions you may apply the Credit to each month, up to a total of $15 in Credits per month. Each year in December, you may apply up to $35 in Credit. The discounted cost of a ride will be displayed on your post-ride email receipt. If you are eligible to receive additional Membership Rewards points on your ride transaction, points will be awarded on the balance after Credits are applied. Credit may only be applied within the United States. Monthly ride Credit expires at 11:59 PM Hawaii Standard Time on the last day of each month. Unused Credit will not carry over to the following month. Credit will be applied for the month in which the transaction is completed. If transaction is eligible for another promotion that you have added to your Uber account, the promotion will be applied before the Credit. Certain Uber-branded credits may be applied to your balance prior to this Credit. For purposes of fulfilling upon this benefit, American Express will share with Uber certain information about your card, including the card type, and updated Card information from time to time. If you do not wish to participate in this program, please call the number on the back of your Card.
USA personal Platinum Uber $200/year credit (2017-2019)
Mar 29, 2018, 8:43 pm
#586
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
A precedent: In 2008 American Express cancelled a year old domestic companion ticket benefit. This program was valuable to those who fly economy. (It did not require purchase of a full fare ticket.) Nothing was added to replace it. The Platinum Card annual fee has never been reduced.
American Express knows who uses each benefit, and how much spending they represent. If you use the Uber benefit, and it ends, you may receive a more generous retention offer, but there will not be a published fee reduction.
American Express knows who uses each benefit, and how much spending they represent. If you use the Uber benefit, and it ends, you may receive a more generous retention offer, but there will not be a published fee reduction.
Last edited by Finance_underling; Mar 29, 2018 at 9:15 pm
Mar 31, 2018, 12:09 pm
#587
FlyerTalk Evangelist
Join Date: Jun 2004
Location: MSP
Programs: DL PM, MM, NR; HH Diamond, Bonvoy LT Gold, Hyatt Explorist, IHG Diamond, others
Posts: 12,159
Amex threatening to move the credit to Lyft might cause Uber to renew the contract.
Mar 31, 2018, 10:12 pm
#588
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Amex will weigh the cost of the Uber partnership vs. the cost of lost business if they let it go. They of course know exactly how many people use it, to what extent, and how the benefit did or did not influence new sign ups and/or retention.
Just because a few of us on FT don't like whatever decision they end up making doesn't mean it's not a good business decision.
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Just because a few of us on FT don't like whatever decision they end up making doesn't mean it's not a good business decision.
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Mar 31, 2018, 10:20 pm
#589
Join Date: Aug 2007
Location: Truth or Consequences, NM
Programs: HH Diamond, Marriott Titanium, Hertz President's Circle, UA Silver, Mobile Passport Unobtanium
Posts: 6,193
Amex will weigh the cost of the Uber partnership vs. the cost of lost business if they let it go. They of course know exactly how many people use it, to what extent, and how the benefit did or did not influence new sign ups and/or retention.
Just because a few of us on FT don't like whatever decision they end up making doesn't mean it's not a good business decision.
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Just because a few of us on FT don't like whatever decision they end up making doesn't mean it's not a good business decision.
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Mar 31, 2018, 10:31 pm
#590
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
I mean, if they go that route, I'm sure they'll market it very nicely - just like how they gently told me that the OPEN discounts were disappearing, but don't worry, I should be super excited about savings available through Amex Offers...
Apr 1, 2018, 6:34 am
#591
Original Member
Join Date: May 1998
Location: NYC
Programs: AA 2MM, Bonvoy LTT, Hilton Diamond
Posts: 14,638
Just replace it with a useless benefit; buy one full F get one free (taxes/carrier imposed charges not included).
Apr 1, 2018, 7:53 am
#592
Moderator
Join Date: Jun 2003
Location: Miami, Mpls & London
Programs: AA & Marriott Perpetual Platinum; DL & HH Gold
Posts: 48,958
Replaced by a benefit which many, but not all, find more useful:
USA International Airline Program (IAP) relaunched as discount benefit (2017).
Apr 1, 2018, 7:43 pm
#593
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
Amex will weigh the cost of the Uber partnership vs. the cost of lost business if they let it go. They of course know exactly how many people use it, to what extent, and how the benefit did or did not influence new sign ups and/or retention.
Just because a few of us on FT don't like whatever decision they end up making doesn't mean it's not a good business decision.
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Just because a few of us on FT don't like whatever decision they end up making doesn't mean it's not a good business decision.
My guess is that they have enough customers who are either sticky to the brand or will simply remain due to inertia that dropping the benefit, not changing the AF, and not immediately adding a new benefit is a very likely outcome.
Apr 1, 2018, 7:57 pm
#594
Join Date: Jun 2014
Location: FL
Programs: AA EXP, Hyatt Diamond, SPG Plat, IC Plat Amb, HH Diamond, Marriott Platinum
Posts: 1,299
The new Plat card targeted millenials who likely won't drive cars (Mercedes Platinum card anyone?). They do not post on FT either. It's not only the cost of lost business, but also future business. Eliminating the benefit would not be a good business decision in the Sapphire Reserve era.
Apr 1, 2018, 8:27 pm
#595
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
While I don't fall into the millennial bracket, many of the best people I work with do, and their competency and drive is exactly why I hire them and pay them well.
Apr 1, 2018, 10:07 pm
#596
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
Just because you're a millenial who owns a car and posts here doesn't mean you can "just profiled" a whole generation. I'm assuming you believe that most affluent millenials own cars instead of taking Uber.
The Platinum card gives 5x points on airfare...no bonus for hotels or rental cars. Mercedes Platinum card will be cancelled. Can you connect the dots?? I'll spell it out for you...Airbnb and Uber (and very possibly driverless taxis next year).
Last edited by Finance_underling; Apr 1, 2018 at 11:12 pm
Apr 1, 2018, 10:18 pm
#597
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
I know plenty of folks in the 25-35 bracket who drive everything from Toyotas to Teslas...and yes, even Mercedes. This despite it being unfathomable to certain members of older generations that young people could ever be responsible, financially stable, and *gasp* independently successful.
While I don't fall into the millennial bracket, many of the best people I work with do, and their competency and drive is exactly why I hire them and pay them well.
While I don't fall into the millennial bracket, many of the best people I work with do, and their competency and drive is exactly why I hire them and pay them well.
Apr 2, 2018, 6:06 am
#598
FlyerTalk Evangelist
Join Date: Jul 2008
Location: IAH
Programs: DL DM, Hyatt Ist-iest, Stariott Platinum, Hilton Diamond
Posts: 12,791
Also all the talk about Amex reducing the fee if the Uber credits go away? hah. When is the last time a credit card company lowered the annual fee? As mia mentioned, Amex doesn't change annual fees often but they rise over time. Just as an example to a recent devaluation, for the Prestige Citi took away our Admirals Club access, golf, and made tweaks to the 4th night free to make it generally less valuable. Did they lower the annual fee? Of course they didn't. It sets a dangerous precedent for the CC issuer, because if people think the fee may go lower they may hold off on getting the card. A deflationary enviornment, or the perception of a deflationary environment, isn't good if you're selling a product.
Last edited by krazykanuck; Apr 2, 2018 at 6:12 am
Apr 2, 2018, 6:51 am
#599
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Congrats. I have no idea what your point is other than to just rant about Amex.
Your previous post seemed to follow this logic:
1. "New" Amex Plat targets millenials
2. Millenials don't drive cars
3. Thus.... ???
So, no clue what you're actually trying to argue and you provide little to no evidence of the underlying points of logic anyway. What I and the other poster were doing (which you then supported yourself) were counterpoints to #2 .
Reading back, I see now that you could have meant that "Amex is targeting millenials-who-don't-drive," as opposed to "Amex is targeting Millenials, and Millenials generally don't drive" - a very different statement. In that case, since you are a millenial who drives a Mercedes, you should heed your own argument that AMEX is not targeting their new Plat card at you and thus you should expect the benefits and value of such card to continue diverging from your own personal needs.
I will stand by my argument that AMEX has more data than anyone on FT does and therefore is likely to make a well-calculated business decision that best serves their bottom line.
Your previous post seemed to follow this logic:
1. "New" Amex Plat targets millenials
2. Millenials don't drive cars
3. Thus.... ???
So, no clue what you're actually trying to argue and you provide little to no evidence of the underlying points of logic anyway. What I and the other poster were doing (which you then supported yourself) were counterpoints to #2 .
Reading back, I see now that you could have meant that "Amex is targeting millenials-who-don't-drive," as opposed to "Amex is targeting Millenials, and Millenials generally don't drive" - a very different statement. In that case, since you are a millenial who drives a Mercedes, you should heed your own argument that AMEX is not targeting their new Plat card at you and thus you should expect the benefits and value of such card to continue diverging from your own personal needs.
I will stand by my argument that AMEX has more data than anyone on FT does and therefore is likely to make a well-calculated business decision that best serves their bottom line.
Apr 2, 2018, 8:51 am
#600
Join Date: Nov 2015
Location: New york, NY
Programs: Korean Air Morning Calm, Hertz President's Circle, Avis Preferred Plus and IHG Spire Ambassador
Posts: 137
Your previous post seemed to follow this logic:
1. "New" Amex Plat targets millenials
2. Millenials don't drive cars
3. Thus.... ???
So, no clue what you're actually trying to argue and you provide little to no evidence of the underlying points of logic anyway. What I and the other poster were doing (which you then supported yourself) were counterpoints to #2 .
Reading back, I see now that you could have meant that "Amex is targeting millenials-who-don't-drive," as opposed to "Amex is targeting Millenials, and Millenials generally don't drive" - a very different statement. In that case, since you are a millenial who drives a Mercedes, you should heed your own argument that AMEX is not targeting their new Plat card at you and thus you should expect the benefits and value of such card to continue diverging from your own personal needs.
I will stand by my argument that AMEX has more data than anyone on FT does and therefore is likely to make a well-calculated business decision that best serves their bottom line.
1. "New" Amex Plat targets millenials
2. Millenials don't drive cars
3. Thus.... ???
So, no clue what you're actually trying to argue and you provide little to no evidence of the underlying points of logic anyway. What I and the other poster were doing (which you then supported yourself) were counterpoints to #2 .
Reading back, I see now that you could have meant that "Amex is targeting millenials-who-don't-drive," as opposed to "Amex is targeting Millenials, and Millenials generally don't drive" - a very different statement. In that case, since you are a millenial who drives a Mercedes, you should heed your own argument that AMEX is not targeting their new Plat card at you and thus you should expect the benefits and value of such card to continue diverging from your own personal needs.
I will stand by my argument that AMEX has more data than anyone on FT does and therefore is likely to make a well-calculated business decision that best serves their bottom line.
I will stand by my argument that AMEX will not remove the Uber credit, nor will they keep the AF at 550 if they do without a viable substitute. I have no clue what you're trying to argue. That (1) your millenial employees are competent and drive cars. Therefore (2a) you pay them well for their work and (2b) the trend for millenials is to own cars than rely on Uber? Try to make the connection back to the topic. And provide some "evidence" that doesn't involve your well-paid employees who drive Toyotas...even Mercedes.