Jun 15, 2015, 10:05 am
Last edit by: JY1024
To get your CX Record Locator, call AA.
FAQ Page from Cathay website: http://www.cathaypacific.com/cx/en_H...-requests.html
Info from the site (as of 15 June):
FAQ Page from Cathay website: http://www.cathaypacific.com/cx/en_H...-requests.html
Info from the site (as of 15 June):
Who is eligible to request a seat?
The following customers can request a seat in advance
- Members of The Marco Polo Club (Silver tier or above) and oneworld Ruby tier members or above
- All First and Business Class passengers
- Customers holding tickets on eligible fare types – Y, B, H, K, L, M, V, W, R, E, T
Customers requiring special services cannot request a seat online. Please raise your request at the time of booking.
The following customers can request a seat in advance
- Members of The Marco Polo Club (Silver tier or above) and oneworld Ruby tier members or above
- All First and Business Class passengers
- Customers holding tickets on eligible fare types – Y, B, H, K, L, M, V, W, R, E, T
Customers requiring special services cannot request a seat online. Please raise your request at the time of booking.
How do I request my seat?
You can request your seat at Manage Booking.
Simply log in and select “Service Requests” > “Seat”. You can select your preferred seat on the interactive seat map. Your request will be processed and confirmed immediately.
You can request your seat at Manage Booking.
Simply log in and select “Service Requests” > “Seat”. You can select your preferred seat on the interactive seat map. Your request will be processed and confirmed immediately.
When can I request my seat?
You can request your seat via Manage Booking anytime up to 55 hours prior to flight departure. If you want to request your seat afterwards, you can only do so via Online Check-In.
You can request your seat via Manage Booking anytime up to 55 hours prior to flight departure. If you want to request your seat afterwards, you can only do so via Online Check-In.
How / when to select seat on a Cathay (CX) award / flight (consolidated)
Aug 25, 2010, 3:39 pm
#32
Join Date: Oct 2009
Location: Ocean Beach
Programs: Alaska MPVG75, AAdvantage PlatPro, Hyatt Platinum, Marriott Platinum
Posts: 535
Assuming you've registered for an AsiaMiles account, don't log into it before trying to select seats. Select "non-member" after going to "Manage My Booking."
Aug 25, 2010, 4:01 pm
#33
Join Date: May 2004
Location: DFW-In Plano & CDG-In the 11th
Programs: DL Diamond, AA revenue negative, Bonvoy Titanium +, Avis likes me
Posts: 3,209
Sep 13, 2010, 3:41 pm
#34
Join Date: Apr 2001
Location: Central New Jersey
Programs: AA Lifetime Plat 2MM
Posts: 691
I got the 5 digit CX code from AAEXP desk but I still could not select seats but I finally figured it out. With SecureFlight, my reservation has both my first and middle name. So in the Given Name field, be sure to include both your first and middle name or whatever is shown on your AA reservation.
I did that and I was finally able to log in and select seats.
I did that and I was finally able to log in and select seats.
May 13, 2011, 8:48 pm
#35
Join Date: May 2009
Location: SEA
Programs: AA EXP (2.5MM), Hilton Gold, Marriott Titanium
Posts: 4,859
When can I select CX award seats?
I have managed to get 2 F seats on CX for SEA-SFO-HKG in early October. When can I select seats for these? I'm going with my GF so would definitely want to get either row 1 or 2 as early as possible. Thanks in advance!
May 13, 2011, 9:40 pm
#36
Senior Moderator and Moderator: American AAdvantage & TravelBuzz
Join Date: Nov 2007
Location: BOS
Programs: AA EXP, Marriott Titanium
Posts: 10,419
Feb 10, 2012, 11:01 am
#37
Join Date: Jul 2001
Location: Wethersfield, CT, USA AA PLT 2+ MM
Posts: 184
Seat selection on AA coded CX flights?
I am a platinum flying on AA coded CX flights JFK-BKK. Is there a way I can choose/change my seats online?
I did try to search, but came up with nothing that seemed like it was a match for what I am doing.
Thanks
I did try to search, but came up with nothing that seemed like it was a match for what I am doing.
Thanks
Feb 10, 2012, 12:18 pm
#38
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
Easiest way is to do it online through the Cathay Pacific website as mentioned earlier in this thread. Please note that when you call AA to get the CX PNR, some agents have trouble finding it. I've only been told vaguely that it does not appear where they would normally expect it to (i.e. with codeshares operated by say JL), but apparently if they dig deeper into the reservation they will be able to find it.
Feb 10, 2012, 1:49 pm
#39
Join Date: May 2002
Location: Valencia, Spain
Posts: 806
These emails are usually generated to notify you of a schedule change (AA Schedule Change in the Subject field), or if you simply request the itinerary to be emailed to you (AA eTDS Itinerary Document in the Subject field).
For some bizarre reason these emails include four items of information for each flight in the itinerary, that do not come in the E-Ticket Confirmation emails:
1) the type of aircraft
2) the flying time
3) the terminal that the flight operates to/from
4) the booking reference on partner carriers, if it is not the same as the AA Record Locator
This information is useful so this is the document that I print and carry with me. However, note that it does NOT include the ticket number so you need to either make a note of it on this document, or carry the E-Ticket Confirmation email also.
Happy Travels.
Feb 10, 2012, 2:30 pm
#40
Join Date: Jun 1999
Location: NYC/LA
Programs: DL Plat, AA Plat Pro, Marriott Titanium, IHG Diamond Amb
Posts: 7,489
But note that you may already have that information if you have received an email from AA relating to your reservation, other than the E-Ticket confirmation email.
These emails are usually generated to notify you of a schedule change (AA Schedule Change in the Subject field), or if you simply request the itinerary to be emailed to you (AA eTDS Itinerary Document in the Subject field).
For some bizarre reason these emails include four items of information for each flight in the itinerary, that do not come in the E-Ticket Confirmation emails:
1) the type of aircraft
2) the flying time
3) the terminal that the flight operates to/from
4) the booking reference on partner carriers, if it is not the same as the AA Record Locator
This information is useful so this is the document that I print and carry with me. However, note that it does NOT include the ticket number so you need to either make a note of it on this document, or carry the E-Ticket Confirmation email also.
Happy Travels.
These emails are usually generated to notify you of a schedule change (AA Schedule Change in the Subject field), or if you simply request the itinerary to be emailed to you (AA eTDS Itinerary Document in the Subject field).
For some bizarre reason these emails include four items of information for each flight in the itinerary, that do not come in the E-Ticket Confirmation emails:
1) the type of aircraft
2) the flying time
3) the terminal that the flight operates to/from
4) the booking reference on partner carriers, if it is not the same as the AA Record Locator
This information is useful so this is the document that I print and carry with me. However, note that it does NOT include the ticket number so you need to either make a note of it on this document, or carry the E-Ticket Confirmation email also.
Happy Travels.
Feb 10, 2012, 3:22 pm
#41
Join Date: Mar 2006
Location: TVC
Programs: AA EXP/LT PLT., Marriott LT GLD
Posts: 504
I would not even bother with AA or the CX website and just call CX directly. In my case, we wanted 1A and 2A in the 777. 2A showed as unavailable on the CX website, and AA said it was blocked.
CX was able to unblock it and gave us what we wanted in a 2 minute call. But it did take about 20 tries as I kept getting a busy signal on the CX 800 number.
CX was able to unblock it and gave us what we wanted in a 2 minute call. But it did take about 20 tries as I kept getting a busy signal on the CX 800 number.
Mar 15, 2012, 2:11 pm
#43
Join Date: Nov 2011
Location: NYC
Programs: AA EXP
Posts: 288
Noticed something interesting...
Booked an F award flight on CX for November.
The PNR includes a leg on QF. I used the QF website to select the seats for the QF leg, but was also given the option to select a seat "preference" (aisle or window) for the CX segment.
After selecting for a window for both pax, the PNR now showed seat assignment 1A and 1K. This assignment now shows up on the QF website, on AA, and on CX.
Would prefer to have 1A and 2A or 1K and 2K, but this could be a way to reserve ahead of the 180 window if you are traveling alone and want to secure an aisle/window.
Booked an F award flight on CX for November.
The PNR includes a leg on QF. I used the QF website to select the seats for the QF leg, but was also given the option to select a seat "preference" (aisle or window) for the CX segment.
After selecting for a window for both pax, the PNR now showed seat assignment 1A and 1K. This assignment now shows up on the QF website, on AA, and on CX.
Would prefer to have 1A and 2A or 1K and 2K, but this could be a way to reserve ahead of the 180 window if you are traveling alone and want to secure an aisle/window.
Jan 8, 2013, 2:46 pm
#45
Join Date: Sep 2012
Posts: 192
Ticketed, but unassigned seat, on Cathay F
I just booked 3 tickets from LAX - HKG on Cathay F.
(2 tix on separate days) via AA miles.
The two tix that were ticketed shows Seat assignment, but the last tix shows unassigned for seat assignment. Is this normal?
The flights are about 5-6 months out.
Thanks!
(2 tix on separate days) via AA miles.
The two tix that were ticketed shows Seat assignment, but the last tix shows unassigned for seat assignment. Is this normal?
The flights are about 5-6 months out.
Thanks!