Jul 16, 2015, 2:58 pm
Last edit by: JDiver
This is the archived thread of older posts. The current thread is:
Post by brc757rr, July 2015:
Post by brc757rr, July 2015:
Originally Posted by AA policy regarding PDB
Pre-departure beverages are expected to be offered on all flights. On domestic flights, customers should be offered a beverage of choice. On international flights with bonded liquor, we offer a choice of orange juice, water, sparkling water, sparkling wine and mimosas and will fulfill requests for non alcoholic beverages of choice provided that supplies can be obtained without opening bonded carts and carriers. If pre-departure beverages cannot be served because of operational reasons, flight attendants are expected to apologize to customers and advise that beverages will be served as soon as possible after take off.
I was able to receive the exact language of the company policy from American Airlines today via Twitter regarding PDB's. I was actually quite impressed they followed up with me regarding a conversation that started a few days ago. I also received a nice note from Hector Adler who I also reached out to who said that pre-departure services were discussed at great length at a meeting late last week. Let's hope things begin to improve and if not we continue to press the FA's to follow company policy.
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So there you have it.
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So there you have it.
Originally Posted by RogerD408
Did a little searching on Twitter. A good hashtag could be just #PDBServed and the condition listed before that. So, something like:
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
@AmericanAir 08/18 AA123 ORG No #PDBServed
@AmericanAir 08/18 AA123 ORG Full #PDBServed
@AmericanAir 08/18 AA123 ORG Limited #PDBServed
This allows all PDB service to be posted, good, bad, and otherwise. This should show AA that we feel this is a desired service. Maybe if someone gets energetic, a summary post could be done, maybe weekly?
ARCHIVE: Predeparture Drinks/Beverage (PDB) - When, What and Why Not?
Mar 14, 2016, 5:06 pm
#2566
Join Date: Apr 2012
Location: MIA
Programs: AA EXP (AC), DL G (SC), Bonvoy LTP, & IHG AMB
Posts: 1,798
Mar 16, 2016, 11:16 am
#2567
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
BOS-JFK on A321T in FC....plane arrived early tons of time for "catering" only 10 people in FC and I walk on the plane and I see the dreaded water/OJ set up already to go. Sure enough that's all that's offered. I ask for a white wine and was actually cheerfully accommodated.
Then I hear the lead FA and a male FA (from coach) talking in the forward galley....lead FA says she doesn't want to work for free. The other male FA is complaining about SCABS....what the heck is that? So unprofessional....I'm in 2A and can clearly hear this whole convo.
Also no attempt whatsoever to hang jackets....the guy across from me still has his jacket hung over the console.
Maybe this is why AA is using these planes on such nothing flights instead of more premium transcon frequencies with gems like these AA "AllStars".
Then I hear the lead FA and a male FA (from coach) talking in the forward galley....lead FA says she doesn't want to work for free. The other male FA is complaining about SCABS....what the heck is that? So unprofessional....I'm in 2A and can clearly hear this whole convo.
Also no attempt whatsoever to hang jackets....the guy across from me still has his jacket hung over the console.
Maybe this is why AA is using these planes on such nothing flights instead of more premium transcon frequencies with gems like these AA "AllStars".
Last edited by AANYC1981; Mar 16, 2016 at 11:32 am
Mar 18, 2016, 1:39 pm
#2568
Join Date: Feb 2010
Location: ORD
Programs: UA 1K, QR Silver, DL Silver
Posts: 4,251
BOS-JFK on A321T in FC....plane arrived early tons of time for "catering" only 10 people in FC and I walk on the plane and I see the dreaded water/OJ set up already to go. Sure enough that's all that's offered. I ask for a white wine and was actually cheerfully accommodated.
Then I hear the lead FA and a male FA (from coach) talking in the forward galley....lead FA says she doesn't want to work for free. The other male FA is complaining about SCABS....what the heck is that? So unprofessional....I'm in 2A and can clearly hear this whole convo.
Also no attempt whatsoever to hang jackets....the guy across from me still has his jacket hung over the console.
Maybe this is why AA is using these planes on such nothing flights instead of more premium transcon frequencies with gems like these AA "AllStars".
Then I hear the lead FA and a male FA (from coach) talking in the forward galley....lead FA says she doesn't want to work for free. The other male FA is complaining about SCABS....what the heck is that? So unprofessional....I'm in 2A and can clearly hear this whole convo.
Also no attempt whatsoever to hang jackets....the guy across from me still has his jacket hung over the console.
Maybe this is why AA is using these planes on such nothing flights instead of more premium transcon frequencies with gems like these AA "AllStars".
Mar 18, 2016, 1:55 pm
#2569
Join Date: Apr 2006
Location: ASE
Programs: UA 1MM, AA1MM PLTPRO, Hertz PC, National EXC, Hyatt Explorist, Hilton/Marriott Gold, IHG Platinum
Posts: 3,365
AA did not do well at all this week:
DEN-DFW - pmAA A321S - Nada. Zip. Zilch.
DFW-TPA - pmAA MD80 - Nada. Zip. Zilch.
TPA-DFW - pmAA OLD B737-800 - Nada. Zip. Zilch.
DFW-DEN - pmAA A321S - PDB of water ONLY.
pAAthetic.
DEN-DFW - pmAA A321S - Nada. Zip. Zilch.
DFW-TPA - pmAA MD80 - Nada. Zip. Zilch.
TPA-DFW - pmAA OLD B737-800 - Nada. Zip. Zilch.
DFW-DEN - pmAA A321S - PDB of water ONLY.
pAAthetic.
Mar 18, 2016, 3:23 pm
#2570
Join Date: Sep 2009
Location: Global
Posts: 6,041
3/17 ORD-CLT, pmUS, Full PDB
3/17 CLT-FLL, pmUS, Water only due to very late arriving FA which pushed boarding back 15 minutes. We still got out on time. So I give that flight a pass. Great service in the air. FA walked the cabin many times during the flight, cheerfully offering refills.
3/17 CLT-FLL, pmUS, Water only due to very late arriving FA which pushed boarding back 15 minutes. We still got out on time. So I give that flight a pass. Great service in the air. FA walked the cabin many times during the flight, cheerfully offering refills.
Mar 19, 2016, 6:28 am
#2571
Join Date: Jan 2015
Location: Jacksonville, Fl USA
Programs: AA EXP, Admirals Club, IHG Gold, Hilton Diamond, National Emerald Executive
Posts: 140
AA 1999 dfw-clt LUS no pdb, no drinks offered until hour into flight, meal service not started until 45 minutes prior to scheduled arrival. Complaint filed with aa.
Mar 20, 2016, 9:23 pm
#2572
Join Date: Sep 2009
Location: Global
Posts: 6,041
3/19, Eagle Flight, MIA-ATL, Full PDB, Good service
3/20, Eagle Flight, ATL-MIA, Was offered pre-poured water. Asked for a Coke and got it. After that others asked and got it as well. So Full(ish) PDB. In the air, LAAzy. One round of drinks and then disappeared for about 45-60 minutes to the back of the plane. Had to ask for a second coke.
3/20, Eagle Flight, ATL-MIA, Was offered pre-poured water. Asked for a Coke and got it. After that others asked and got it as well. So Full(ish) PDB. In the air, LAAzy. One round of drinks and then disappeared for about 45-60 minutes to the back of the plane. Had to ask for a second coke.
Mar 21, 2016, 5:42 am
#2573
Original Member
Join Date: May 1998
Location: Syracuse, NY
Programs: 1k UA, UA MM, AA EXPlat
Posts: 639
Stl-ORD--3/20/16
No pdb even though we left 20 mins late due to mechanical issue.
No pdb even though we left 20 mins late due to mechanical issue.
Mar 21, 2016, 3:24 pm
#2574
Moderator: American AAdvantage
Join Date: May 2000
Location: NorCal - SMF area
Programs: AA LT Plat; HH LT Diamond, Matre-plongeur des Muccis
Posts: 62,946
Please keep this thread on topic with your observations and experiences regarding predeparture beverages.
This is not the thread for broad brush rants nor attscks on groups of people.
/Moderator
This is not the thread for broad brush rants nor attscks on groups of people.
/Moderator
Mar 22, 2016, 10:17 am
#2575
Join Date: Mar 2015
Location: NYC (Primarily EWR)
Programs: UA 1K / *G, Marriott Bonvoy Gold; Avis PC
Posts: 9,065
Delete
Last edited by PsiFighter37; Mar 22, 2016 at 10:30 am Reason: Wrong forum
Mar 23, 2016, 8:26 am
#2576
Join Date: Mar 2012
Location: DCA
Programs: American AAdvantage EXP, World of Hyatt Explorist, Marriott Rewards Titanium, MGM Rewards Gold
Posts: 429
3/23 AA347 MSY-MIA LAA 737 (MIA Based Crew) - Tray of Water or OJ. No snack basket offered.
3/23 AA2386 DFW-MSY LAA 737 - Nothing
3/23 AA2386 DFW-MSY LAA 737 - Nothing
Mar 23, 2016, 10:08 am
#2577
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344
Mar 23, 2016, 10:12 am
#2578
Join Date: Apr 2009
Location: St. Croix, US Virgin Islands
Programs: AAdvantage PLT-Pro, Priority Club Plt, Hilton Gold, Hyatt
Posts: 130
6 Segments, nothing
3/8/16
2227 STX-MIA
1284 MIA-ORD
160 ORD-SAN
3/12/16
2205 SAN-DFW
1412 DFW-MIA
2317 MIA-STX
3/8/16
2227 STX-MIA
1284 MIA-ORD
160 ORD-SAN
3/12/16
2205 SAN-DFW
1412 DFW-MIA
2317 MIA-STX
Mar 24, 2016, 7:25 am
#2579
Join Date: Feb 2010
Location: Jamison, PA
Programs: AA Platinum Pro
Posts: 289
Good start
Good start to our vacation. PDB on the ground in PHL-to MIA--bloody Mary. Then another with breakfast followed up by a third! Very attentive FA
Mar 24, 2016, 8:12 am
#2580
Suspended
Join Date: May 2013
Location: NYC
Programs: DL Diamond, AAdvantage EXP, Hyatt Explorist, HHonors Diamond, Avis First
Posts: 7,344