CrowdStrike update and Systemwide IT issues on AA
#32
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https://x.com/vinceflibustier/status/1814233715641389456

Another gallows humor meme. Best of luck to those caught in this aviation mess...

Another gallows humor meme. Best of luck to those caught in this aviation mess...
Last edited by Moderator2; Jul 19, 2024 at 3:01 pm
#34
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The irony here is that there would have been no problem were a carrier using archaic legacy Sabre without modern front ends.
#35


Join Date: Jun 2011
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Flight for my weekend trip cancelled today about four hours before takeoff with usual insane non-updates beforehand (flight was on time even though incoming flight was coming in six hours after takeoff) rebooked for tomorrow which did not work. Cancellation was easy enough and flight credit is now in my account.
#36

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#37
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#38


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#39




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Yes, they definitely are. Had some flights on DL today, but cancelled and re-booked onto AA. DLs app was bricked for me through ~2 ET along with inaccurate departure times. UAs gates looked pretty hectic at BOS.
#40
Join Date: Dec 2023
Posts: 1
Alaska is effected
I was able to use the AK AIr chat and get her changed to a flight Sunday with just one stop in Juneau.
Our guests had flights for Friday early and no one is looking at being home at least until Sunday night.
#41




Join Date: Jul 2013
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One of the AA pax in London affected. Was meant to fly Saturday to JFK on the morning flight but got changed to multiple departures up till 4am and finally after a series of texts settled with 9am on Sunday. Looks like most of the later flights today (Saturday) left, no doubt with passengers delayed from Friday. What disgusts me is the hotel price gouging, the additional night at the same hotel was doubled because of the number of passengers requiring accommodation.
#42




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I'm on AA 783 this afternoon. I've been seeing constant tail number changes, I just had a barrage of delays, first to 4pm, then to 1157pm, then to 6am and finally to 7am tomorrow. Clearly, they're not fully back to normal operation.
UPDATE: AA agent said it's due to aircraft maintenance. I'm not sure I believe that as they changed the tail number like 3 times in the last 24 hours, but it is what it is. EXP Agent said he couldn't offer vouches and suggested I go to the airport today and wait in that horrendous customer service line. Hard pass on that...
UPDATE: AA agent said it's due to aircraft maintenance. I'm not sure I believe that as they changed the tail number like 3 times in the last 24 hours, but it is what it is. EXP Agent said he couldn't offer vouches and suggested I go to the airport today and wait in that horrendous customer service line. Hard pass on that...
Last edited by BrianV; Jul 20, 2024 at 12:14 pm
#43




Join Date: Sep 2021
Posts: 99
Why was AA spared?
I usually fly United but had a flight from MKE to DCA on Friday morning without real incident - a 10 minute flight delay - however -
- The line for regular checking in was going around the block, but I cut through to the priority line which was zippy enough.
- Some AA agent came over to the priority line and gave us misinformation about about the desk agents not being able to check bags and that we'd have to go back through to the other line. One guy believed her and went all the way back to the other line but ended up cutting it so he didn't wait too much longer than if he'd stayed. We knew the agent wasn't right because we were watching desk agents checking luggage right in front of us.
Anyway, it seems United was hit pretty hard but AA wasn't, and I was wondering why.
- The line for regular checking in was going around the block, but I cut through to the priority line which was zippy enough.
- Some AA agent came over to the priority line and gave us misinformation about about the desk agents not being able to check bags and that we'd have to go back through to the other line. One guy believed her and went all the way back to the other line but ended up cutting it so he didn't wait too much longer than if he'd stayed. We knew the agent wasn't right because we were watching desk agents checking luggage right in front of us.
Anyway, it seems United was hit pretty hard but AA wasn't, and I was wondering why.
#45


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