I usually fly United but had a flight from MKE to DCA on Friday morning without real incident - a 10 minute flight delay - however -

- The line for regular checking in was going around the block, but I cut through to the priority line which was zippy enough.
- Some AA agent came over to the priority line and gave us misinformation about about the desk agents not being able to check bags and that we'd have to go back through to the other line. One guy believed her and went all the way back to the other line but ended up cutting it so he didn't wait too much longer than if he'd stayed. We knew the agent wasn't right because we were watching desk agents checking luggage right in front of us.

Anyway, it seems United was hit pretty hard but AA wasn't, and I was wondering why.