Go Back  FlyerTalk Forums >
Reload this Page >

Miles&Points

Airlines and Mileage Programs

American Airlines | AAdvantage

Bookaahotels vs RocketMiles - useability, experiences, questions, data points

Bookaahotels vs RocketMiles - useability, experiences, questions, data points

Old Nov 22, 22, 11:40 am
  #931  
 
Join Date: Feb 2018
Location: Monaco/Miami/Rio
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald,LH HON Circle
Posts: 14
Originally Posted by WannaTheater View Post
In my experience, supported by wife's trip last week, BookAAHotel points are credited at some time (usually within a few days) after your stay is completed. But they are backdated on your AAdvantage account to your check in date.
nothing yet lets see what say say
Jcmontecarlo is offline  
Old Nov 22, 22, 11:44 am
  #932  
 
Join Date: Sep 2009
Programs: AA Platinum Pro, SW A-List Preferred, Marriott Lifetime Titanium, IHG Diamond
Posts: 243
Originally Posted by wutlol View Post
An update on my bizarre stay in Chișinău at the ghost hotel that doesnt actually have rooms.

Booking.com reached out to me today (through Booking.coms support email, not RocketMiles concierge). The email was an absolute hoot.

They claimed the following:

1. That I did not contact support until after checkout. (False.)
2. That I did not actually check-in and stay at either the hotel I booked or the hotel I was rebooked into. (I dont even get how this would be possible.)
3. That I had requested to be rebooked at the hotel I was transferred to. (How would this be doable if I never checked-in as claimed?)
4. That the original hotel had offered me compensation on top of the rebooking and I turned it down. (Why would I do that?)

They then asked me to contact the original hotel in order to resolve any remaining concerns.

The number listed was for the hotel I was rebooked into.

At this point, Ive decided this all must be a prank. Theres no way this can be an official response to this particular situation.
Did you get overcharged, or not get your points?
WannaTheater is offline  
Old Nov 22, 22, 1:47 pm
  #933  
 
Join Date: Jun 2020
Posts: 16
I have booked a couple times with Rocketmiles and gotten the points within a few days (usually 3-4 business days and even within the same week). Booked with BOOKAAH recently and for a couple separate stays (where I stayed early in the week) they all posted on Tuesday the following week. Rocketmiles seems to post more quickly but BOOKAAH came through for me and had a slightly higher # of points/night (an additional 1,000 points/night). If it was the same I would have booked Rocketmiles because as others have said the interface leaves a lot to be desired.

On my last stay at check-in the front desk agent gave me a room but then somehow the other agent took that room. He looked at me and said they were entirely booked and wasn't sure what to do. He was able to find me a room in the end, and it was fine, but after reading some of the stories here got a bit concerned when he said that
Jcmontecarlo likes this.
DinSC is offline  
Old Nov 22, 22, 2:16 pm
  #934  
Marriott Contributor Badge
 
Join Date: Nov 2000
Location: ATL/TLV/SDF
Programs: AA EXP, Marriott LT Ti, Hyatt Glob, Hilton/IHG Diamond, LT UA Silver.
Posts: 2,144
Without slogging through ll 63 pages of this thread, I can assume that any loyalty benefits will NOT apply, nor will any points accrue. There's no way to add a hotel program to the res.

I did try to add the conf. # to my Marriott account but it was rejected.

However pay close attention to the filters, as I booked a res. that was fully cancellable, but forgot to tick the "no prepaid" because that charge hit my card immediately, so I had to cancel it. Corp. travel rules forbid prepaid stays.

Update: just got off the phone with bookAA. "7 to 14 business days for the refund to post". W. T. F. Also I verified that the "no prepayment" filter is broken; I tried three different properties with that turned on, and at the payment page, at the very bottom, it says "This is a pre-paid reservation." Grrr.

And another thing: the same filter on Rocketmiles does not work either. So I guess I can't use either one of these sites.

Last edited by born sleepy; Nov 22, 22 at 2:47 pm
born sleepy is offline  
Old Nov 22, 22, 2:36 pm
  #935  
 
Join Date: Jun 2020
Posts: 16
Originally Posted by born sleepy View Post
Without slogging through ll 63 pages of this thread, I can assume that any loyalty benefits will NOT apply, nor will any points accrue. There's no way to add a hotel program to the res.

I did try to add the conf. # to my Marriott account but it was rejected.

However pay close attention to the filters, as I booked a res. that was fully cancellable, but forgot to tick the "no prepaid" because that charge hit my card immediately, so I had to cancel it. Corp. travel rules forbid prepaid stays.
I haven't used it much but the past couple of times the hotel asked for my membership # at check-in. I didn't give it to them for fear it would mess something up. I believe some people in the thread said they got hotel loyalty points but I definitely wouldn't expect that to be the norm and is probably shouldn't have been allowed.
DinSC is offline  
Old Nov 23, 22, 9:17 am
  #936  
 
Join Date: Sep 2014
Location: Portland, OR.
Programs: AA EP
Posts: 491
Gotta, say I think the rocket miles/ BookAA is going to go away. 3 months ago, I was sitting 10,000 points short of gold and now I'm only 13,000 lps short of Plat Pro which I will get in january with a quick Cabo flight and miles. All told, I will have earned 61,000 LP from rocket miles on spend of about $2500. there is no way I could have earned that much flying. Right now the hotel miles are the golden goose.
tfizzle is offline  
Old Nov 23, 22, 9:20 am
  #937  
 
Join Date: Apr 2020
Posts: 170
Originally Posted by tfizzle View Post
Gotta, say I think the rocket miles/ BookAA is going to go away. 3 months ago, I was sitting 10,000 points short of gold and now I'm only 13,000 lps short of Plat Pro which I will get in january with a quick Cabo flight and miles. All told, I will have earned 61,000 LP from rocket miles on spend of about $2500. there is no way I could have earned that much flying. Right now the hotel miles are the golden goose.
I am super curious if it's going to actually hurt BIS frequent flyers, tho.

I have a pretty good knowledge of names on the upgrade list and who they are (I fly a lot of the same trips) and where I was #3 a few months ago, now I am upgraded before check-in while those names are still in spot 1-3.

They're probably getting corporate to pay for flights and hotels, whereas I can take the rocketmiles bonus -- and it's making a difference on my upgrade status in the 5 or 6 cities I hop around the most in.

I fly for pleasure, so I have a bit of an advantage there, no pun intended.
Jcmontecarlo likes this.
AB Dada is offline  
Old Nov 23, 22, 9:35 am
  #938  
 
Join Date: Jun 2020
Posts: 16
Originally Posted by tfizzle View Post
Gotta, say I think the rocket miles/ BookAA is going to go away. 3 months ago, I was sitting 10,000 points short of gold and now I'm only 13,000 lps short of Plat Pro which I will get in january with a quick Cabo flight and miles. All told, I will have earned 61,000 LP from rocket miles on spend of about $2500. there is no way I could have earned that much flying. Right now the hotel miles are the golden goose.

I was wondering the same but thought really what does status really cost the airlines? I mean is it really that much, especially if you aren't flying a ton?? I can upgrade to 1st from economy for $145 on my next flight. My Mom just paid $50 to upgrade to 1st class on a 2 segment flight on Alaska so it's not like they're going to have any seats for people to upgrade to on status alone soon I imagine and how much extra does that really cost anyways. I think as long as they can justify the cost of the miles they're giving it'll stick around. It does seem crazy that you can earn 5,000 miles on a $200 room though so it makes me wonder if the amount of points they offer will lower over time but I don't know if that's necessarily AA themselves or the hotels offering the points. In any event it's helping me get status back after losing it from Covid and not flying international for so long. You don't realize how much harder it is to get status when you don't have a 80% bonus .
DinSC is offline  
Old Nov 23, 22, 9:48 am
  #939  
 
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA "mid tier" elite | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 8,885
Originally Posted by tfizzle View Post
Gotta, say I think the rocket miles/ BookAA is going to go away. 3 months ago, I was sitting 10,000 points short of gold and now I'm only 13,000 lps short of Plat Pro which I will get in january with a quick Cabo flight and miles. All told, I will have earned 61,000 LP from rocket miles on spend of about $2500. there is no way I could have earned that much flying. Right now the hotel miles are the golden goose.
Or, you're doing exactly what AA wants. Those LPs/miles you get aren't free, RM/BAAH buy them from AA.
LovePrunes and Jcmontecarlo like this.
Antarius is offline  
Old Nov 23, 22, 10:13 am
  #940  
 
Join Date: Sep 2014
Location: Portland, OR.
Programs: AA EP
Posts: 491
You are fight, someone is buying them, but with the right booking you can get to a decent status with a couple of hotel stays.

For example, a 3 night stay in cabo earned 27,000 lp and the price was only $50/night higher than booking direct with the hotel. Meanwhile, i would only collect 6500 lp for my airfare.
Jcmontecarlo likes this.
tfizzle is offline  
Old Nov 23, 22, 10:32 am
  #941  
 
Join Date: Aug 2012
Location: KHOU/KIAH
Programs: AA "mid tier" elite | Marriott Bonvoy Ambassador | Hyatt Globalist
Posts: 8,885
Originally Posted by tfizzle View Post
You are fight, someone is buying them, but with the right booking you can get to a decent status with a couple of hotel stays.

For example, a 3 night stay in cabo earned 27,000 lp and the price was only $50/night higher than booking direct with the hotel. Meanwhile, i would only collect 6500 lp for my airfare.
​​​​​​right, but status doesn't cost AA anything to give out. If you have higher status, you might be more likely to stay within the AA ecosystem, which is also beneficial to them.
Antarius is offline  
Old Nov 23, 22, 6:18 pm
  #942  
 
Join Date: Feb 2018
Location: Monaco/Miami/Rio
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald,LH HON Circle
Posts: 14
Worst CS possible

Originally Posted by Jcmontecarlo View Post
Waiting for 9000 AA points .1 month today. Is that normal? Just want to see if they post as AA LP or useless Bonus. Depending on that I do a 60K miles stay to get straight to Platinum Ex as thats whats still missing-
Still nothing but they apologized twice.
That was great.
this is what I got From customer dont care :
Jcmontecarlo is offline  
Old Nov 24, 22, 7:30 am
  #943  
 
Join Date: Feb 2018
Location: Monaco/Miami/Rio
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald,LH HON Circle
Posts: 14
Originally Posted by tfizzle View Post
Gotta, say I think the rocket miles/ BookAA is going to go away. 3 months ago, I was sitting 10,000 points short of gold and now I'm only 13,000 lps short of Plat Pro which I will get in january with a quick Cabo flight and miles. All told, I will have earned 61,000 LP from rocket miles on spend of about $2500. there is no way I could have earned that much flying. Right now the hotel miles are the golden goose.
well, after 6 weeks I haven’t even gotten those miserable 9000 miles. CS is as bad as Accor CS…outsourced to the 4th world, people just don’t care

Last edited by Jcmontecarlo; Today at 1:08 pm
Jcmontecarlo is offline  
Old Nov 24, 22, 8:01 pm
  #944  
 
Join Date: Feb 2018
Location: Monaco/Miami/Rio
Programs: HH Diamond,Accor Platinum,GC Diamond, Oneworld Emerald,LH HON Circle
Posts: 14
Additional Miles

Originally Posted by wutlol View Post
An update on my bizarre stay in Chișinău at the ghost hotel that doesnt actually have rooms.

Booking.com reached out to me today (through Booking.coms support email, not RocketMiles concierge). The email was an absolute hoot.

They claimed the following:

1. That I did not contact support until after checkout. (False.)
2. That I did not actually check-in and stay at either the hotel I booked or the hotel I was rebooked into. (I dont even get how this would be possible.)
3. That I had requested to be rebooked at the hotel I was transferred to. (How would this be doable if I never checked-in as claimed?)
4. That the original hotel had offered me compensation on top of the rebooking and I turned it down. (Why would I do that?)

They then asked me to contact the original hotel in order to resolve any remaining concerns.

The number listed was for the hotel I was rebooked into.

At this point, Ive decided this all must be a prank. Theres no way this can be an official response to this particular situation.

do these additional miles count as LP or just bonus ?
Jcmontecarlo is offline  
Old Nov 24, 22, 9:33 pm
  #945  
 
Join Date: Jul 2011
Posts: 1,763
Originally Posted by Jcmontecarlo View Post

do these additional miles count as LP or just bonus ?
you'll get 52k LPs plus 52k regular miles
LovePrunes is offline  

Thread Tools
Search this Thread