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GUIDE to Trip Credit, Flight Credit, Travel Voucher, Gift Card, Refund

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Old Mar 30, 2023, 11:05 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: lowkeyflyer
Methods to bypass flight credit restrictions (primarily being unable to use them on Basic Economy tickets)

Inspired by United thread wiki: https://www.flyertalk.com/forum/unit...redit-ffc.html
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GUIDE to Trip Credit, Flight Credit, Travel Voucher, Gift Card, Refund

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Old Dec 8, 2022, 9:48 am
  #676  
 
Join Date: May 2016
Location: AUS
Posts: 134
Originally Posted by bobbybrown
I believe the remaining trip credit becomes a NEW trip credit with a new 1-year expiration date.
By the way, I just tested this. The residual Trip Credit value is reissued as a NEW Trip Credit but with the SAME expiration date as the original Trip Credit.
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Old Dec 8, 2022, 1:47 pm
  #677  
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Originally Posted by hand_solo
By the way, I just tested this. The residual Trip Credit value is reissued as a NEW Trip Credit but with the SAME expiration date as the original Trip Credit.
If all you had to do was book & cancel a trip to extend trip credit, it'd completely defeat the point of its expiration, so that makes a lot of sense.
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Old Dec 8, 2022, 2:15 pm
  #678  
 
Join Date: May 2016
Location: AUS
Posts: 134
Originally Posted by Smiley90
If all you had to do was book & cancel a trip to extend trip credit, it'd completely defeat the point of its expiration, so that makes a lot of sense.
The confusion comes from when you don't use the entire value of your Flight Credit, the residual gets reissued as a Trip Credit with a new 1-year expiration date. So I wasn't sure if the same would happen with residual Trip Credit.
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Old Dec 9, 2022, 12:38 pm
  #679  
 
Join Date: Dec 2006
Location: IND
Posts: 2,005
Originally Posted by hand_solo
By the way, I just tested this. The residual Trip Credit value is reissued as a NEW Trip Credit but with the SAME expiration date as the original Trip Credit.
I found the same thing and came here to correct my post.
Yesterday I cancelled a flight and got a trip credit, oddly not a flight credit, and the expiration date is 1 year from the original purchase date. It was odd but still fair.
Then when I used it for my other ticket, and subsequently for someone else, residuals from each step became a new trip credit but with the same expiration date as before, not extended 1 year from yesterday.
This has never happened to me before. Maybe a glitch or AA finally cracked down our smart way to extend the credit.
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Old Dec 9, 2022, 1:36 pm
  #680  
 
Join Date: May 2016
Location: AUS
Posts: 134
Originally Posted by bobbybrown
I found the same thing and came here to correct my post.
Yesterday I cancelled a flight and got a trip credit, oddly not a flight credit, and the expiration date is 1 year from the original purchase date. It was odd but still fair.
Then when I used it for my other ticket, and subsequently for someone else, residuals from each step became a new trip credit but with the same expiration date as before, not extended 1 year from yesterday.
This has never happened to me before. Maybe a glitch or AA finally cracked down our smart way to extend the credit.
I want to add yet another data point to this increasingly complicated list of rules:

I had booked a flight with TRIP CREDIT, but had to cancel it the last minute due to unforeseen circumstances. The value of the cancelled ticket was issued as a new TRIP CREDIT with a NEW 1 year expiration from the data of issuance.

So, to summarize:

1. The residuals from a FLIGHT CREDIT booking is issued as a new TRIP CREDIT with a NEW 1 year expiration date
2. The residuals from a TRIP CREDIT booking is issued as a new TRIP CREDIT with the SAME 1 year expiration date as the original TRIP CREDIT
3. If you cancel a flight that was booked with a TRIP CREDIT, the value is issued as a new TRIP CREDIT with a NEW 1 year expiration date
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Old Dec 9, 2022, 1:54 pm
  #681  
 
Join Date: Mar 2007
Location: Chicago, IL
Programs: SkyTeam Elite Plus lifetime
Posts: 102
Originally Posted by hand_solo
I want to add yet another data point to this increasingly complicated list of rules:

I had booked a flight with TRIP CREDIT, but had to cancel it the last minute due to unforeseen circumstances. The value of the cancelled ticket was issued as a new TRIP CREDIT with a NEW 1 year expiration from the data of issuance.

So, to summarize:

1. The residuals from a FLIGHT CREDIT booking is issued as a new TRIP CREDIT with a NEW 1 year expiration date
2. The residuals from a TRIP CREDIT booking is issued as a new TRIP CREDIT with the SAME 1 year expiration date as the original TRIP CREDIT
3. If you cancel a flight that was booked with a TRIP CREDIT, the value is issued as a new TRIP CREDIT with a NEW 1 year expiration date
The last point, #3, is not necessarily true. I do not know the exact rules, but I can confirm from experience that sometimes the new trip credit is issued with the same expiration date as the original ticket that was canceled, not a whole new year from the date of cancellation.

It does appear that booking a new flight is the most viable remaining way to extend the value of our credits (I have detailed an example that blends flight and trip credits in post #544 above, back when only certain elites got trip credits for canceled flights and before this widespread migration to trip credits happened). If you book a dummy ticket (that you will later cancel) to extend your credit, you should try to book a flight that is far out (close to a year) such that the new credit issued after its cancellation has a long expiration.
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Old Dec 9, 2022, 2:02 pm
  #682  
 
Join Date: May 2016
Location: AUS
Posts: 134
Originally Posted by Holometer3D
The last point, #3, is not necessarily true. I do not know the exact rules, but I can confirm from experience that sometimes the new trip credit is issued with the same expiration date as the original ticket that was canceled, not a whole new year from the date of cancellation.

It does appear that booking a new flight is the most viable remaining way to extend the value of our credits (I have detailed an example that blends flight and trip credits in post #544 above, back when only certain elites got trip credits for canceled flights and before this widespread migration to trip credits happened). If you book a dummy ticket (that you will later cancel) to extend your credit, you should try to book a flight that is far out (close to a year) such that the new credit issued after its cancellation has a long expiration.
That could very well be true. I only have my one data point, and the rules appears to be evolving over time.
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Old Dec 10, 2022, 11:14 am
  #683  
ymx
 
Join Date: Apr 2015
Location: BDL, BOS
Programs: Marriott Lifetime Titanium, AA EXP, IHG Diamond Ambassador, Hyatt Explorist
Posts: 627
An AA phone agent told me this morning that Trip Credits can't be used for flights out of certain countries. (I was trying to use it to pay for a ticket out of Grand Cayman). Is this correct?
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Old Dec 12, 2022, 9:45 am
  #684  
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Join Date: May 2009
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Originally Posted by ymx
An AA phone agent told me this morning that Trip Credits can't be used for flights out of certain countries. (I was trying to use it to pay for a ticket out of Grand Cayman). Is this correct?
That is correct. They can't be used out of Grand Cayman, but can be used into Grand Cayman.
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Old Dec 14, 2022, 8:33 am
  #685  
 
Join Date: Apr 2015
Location: IAD
Posts: 735
AA is telling me that a AA Gift Card and flight credit cannot be used in the same PNR. Is that true?
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Old Dec 17, 2022, 8:08 pm
  #686  
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My husband has a Trip Credit from a refund of cancellation of a fully refundable ticket that was booked with paper voucher. The Trip Credit was issued on Jan 8th 2022, so it is expiring in 3 weeks.

My understanding is,

1) The Trip Credit can book travel starts AFTER the expiration of the credit (unlike the Flight Credit)
2) The Trip Credit can be used to book ticket for others. So I can use his Trip Credit for myself.

We cannot determine when we could travel next year. Can I book a fully refundable ticket as far out as possible as a place holder, then once we have an actual travel need I can then cancel the fully refundable ticket and receive a New Trip Credit to use for the actual trip?
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Old Dec 17, 2022, 10:30 pm
  #687  
 
Join Date: May 2016
Location: AUS
Posts: 134
Originally Posted by Happy
My husband has a Trip Credit from a refund of cancellation of a fully refundable ticket that was booked with paper voucher. The Trip Credit was issued on Jan 8th 2022, so it is expiring in 3 weeks.

My understanding is,

1) The Trip Credit can book travel starts AFTER the expiration of the credit (unlike the Flight Credit)
2) The Trip Credit can be used to book ticket for others. So I can use his Trip Credit for myself.

We cannot determine when we could travel next year. Can I book a fully refundable ticket as far out as possible as a place holder, then once we have an actual travel need I can then cancel the fully refundable ticket and receive a New Trip Credit to use for the actual trip?
Yes you can. In fact, I was told to do this by AA if I cannot use my Trip Credit in a year. You only have to make a booking within a year. The actual travel date could be later than the expiration date.

As far as whether you will receive a new Trip credit with a new expiration date if you cancel... well, we don't know for sure. So far we've seen conflicting data points. Some people are getting new expiration dates, some people are getting the same expiration dates. You only have to read a few posts above to see this being discussed.
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Old Dec 18, 2022, 10:19 am
  #688  
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Join Date: Jul 2003
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Originally Posted by hand_solo
Yes you can. In fact, I was told to do this by AA if I cannot use my Trip Credit in a year. You only have to make a booking within a year. The actual travel date could be later than the expiration date.

As far as whether you will receive a new Trip credit with a new expiration date if you cancel... well, we don't know for sure. So far we've seen conflicting data points. Some people are getting new expiration dates, some people are getting the same expiration dates. You only have to read a few posts above to see this being discussed.

From reading the last 10 pages, it seems all credits from cancelling a ticket would come back as Trip Credit with an expiration date either 1 year from the date of booking or 1 year from the date of cancellation - how that 1 year clock starting point is determined, is the part that has conflicting DPs.

Hence need to book a ticket as far out as possible and NOT to cancel too close to the ticket expiration date so to leave some room to book either a real trip or "roll" it again.

Last edited by Happy; Dec 18, 2022 at 10:35 am
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Old Dec 18, 2022, 12:29 pm
  #689  
 
Join Date: May 2016
Location: AUS
Posts: 134
Originally Posted by Happy
From reading the last 10 pages, it seems all credits from cancelling a ticket would come back as Trip Credit with an expiration date either 1 year from the date of booking or 1 year from the date of cancellation - how that 1 year clock starting point is determined, is the part that has conflicting DPs.

Hence need to book a ticket as far out as possible and NOT to cancel too close to the ticket expiration date so to leave some room to book either a real trip or "roll" it again.

According to Holometer3D above:

​​​I do not know the exact rules, but I can confirm from experience that sometimes the new trip credit is issued with the same expiration date as the original ticket that was canceled, not a whole new year from the date of cancellation.​​​​
I read that as the same expiration as the original Trip Credit, not 1 year from date of booking.
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Old Dec 18, 2022, 2:27 pm
  #690  
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Join Date: Jul 2003
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Originally Posted by hand_solo
According to Holometer3D above:
I read that as the same expiration as the original Trip Credit, not 1 year from date of booking.
But if the trip is booked way pass the original Trip Credit expiration date, how can the return of new Trip Credit has the original expiration date as that is long passed?

I think the scenario that you get the original date is when the trip is canceled WITHIN the original trip credit validity period.
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