Jun 1, 2020, 4:17 pm
Last edit by: AAway
Admirals Clubs began opening 22 June 2020. (Flagship Lounges and Flagship First Dining have no immediate plans for reopening.)
Link to AA lounge changes and updates page
As of May 7, 2021:
We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Seating in these clubs is also not available at this time.
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
.The following safety actions have been taken.
Link to archived 2020 posts from this thread.
Link to AA lounge changes and updates page
As of May 7, 2021:
An update on our lounges
Admirals Club® lounges are reopening in phases with new improvements to reinforce your well-being.We adhere to Centers for Disease Control and Prevention (CDC) guidelines and use enhanced cleaning measures throughout our clubs.
You're required to wear a face covering in the club, but you may briefly lift or lower it while eating or drinking.
Reopened clubs
- Atlanta (ATL)
- Austin (AUS) – Gate 22
- Boston (BOS) – Terminal B
- Charlotte (CLT) – Concourses B and C
- Chicago O'Hare (ORD) – Concourse H/K; Concourse G (re-opened August 2021); and Concourse L (re-opened July 2021)
- Dallas / Fort Worth (DFW) – Terminals A, B, C, D, and E
- Denver (DEN) – Concourse A
- Houston Intercontinental (IAH) – Terminal A
- Los Angeles (LAX) – Terminal 4, Terminal 5 and Eagle Regional Terminal
- Mexico City / CDMX (MEX)
- Miami (MIA) – Gates D15, D30
- Nashville (BNA) – Concourse C
- New York Kennedy (JFK) – Terminal 8 (in the Flagship® Lounge)
- New York LaGuardia (LGA) – Concourse D
- Orange County (SNA) – Gate 8
- Orlando (MCO) – Gate 55
- Paris, France (CDG)
- Philadelphia (PHL) – Terminals B/C
- Phoenix (PHX) – Gate A7 and B5
- Raleigh / Durham (RDU) – Terminal 2
- San Francisco (SFO) – Terminal 1
- São Paulo (GRU)
- St. Louis (STL) – Concourse C (Only open Monday - Friday 5am-6:30pm)
- Tampa (TPA) – Gate 85
- Washington Reagan (DCA) – Terminal B & C
- Buenos Aires (EZE) - In front of Gate 8 - Terminal A
Clubs reopening as service centers
These locations are open as service centers and are available to offer travel assistance:- Pittsburgh (PIT) – Main Lobby
Seating in these clubs is also not available at this time.
Temporarily closed Admirals Clubs
- Honolulu (HNL)
- London Heathrow (LHR)
- Miami (MIA) – Gates E
- Newark (EWR)
- Philadelphia (PHL) – Terminal A and F
- Phoenix (PHX) – Gate A19
- Rio de Janeiro, Brazil (GIG)
- Toronto, Canada (YYZ)
- Chicago (ORD)
- Dallas / Fort Worth (DFW)
- London Heathrow (LHR) – International First Class Lounge
- Los Angeles (LAX)
- Miami (MIA)
- New York Kennedy (JFK)
- DFW
- LAX
- MIA
- JFK
The official notification from AA on 4 Jun 2020 (link):
“American Airlines will begin reopening Admirals Club lounges in phases, beginning June 22, after making improvements to adapt the clubs and product offerings to reinforce the well-being of customers and everyone who works in the clubs. See post 61 for a recent Club experience.
The following locations (did) open June 22 with pre-packaged snack offerings and a full-service bar for customers to enjoy complimentary and premium beverages. Hours vary by location and capacity and offerings could be limited due to Centers for Disease Control and Prevention (CDC) guidelines or local orders or restrictions. List updated 15 July 2020. Link to Club openings, changes.
As food and beverages are served again, these are discussed in https://www.flyertalk.com/forum/amer...ug-2020-a.html
.
Food and drink service
As we begin to reopen, we'll have modified food and drink service. Here is what you can expect: (link to Club f&b thread)
- Complimentary pre-packaged snacks
- Disposable, single-use glassware
- Full-service bar
- Touchless menus with signage and QR codes. Physical menus will be available upon request.
- Self-serve areas will remain closed for now.
.The following safety actions have been taken.
- Plexiglass shields at reception and service desks.
- Foot-operated door openers to enable touchless operation of restroom doors (where feasible).
- Hand sanitizer stations for customers.
- Signage and floor decals to remind customers to practice social distancing.
Link to archived 2020 posts from this thread.
Admirals Club / Lounges: Openings, Closures, etc. 2021-2022
Apr 6, 2021, 7:51 am
#121
Join Date: Dec 2014
Location: New York City + Vail, CO
Programs: American Airlines Executive Platinum, Marriott Bonvoy Ambassador Elite
Posts: 3,226
Flying international F into JFK. Then F to LAX and up to Northern CA from there. Seems FFD and flagship are gone. Any special treatment or just the same mediocre ground and air offerings. I usually do DL and UA J. GRU or Europe to NYC. Then a premium transcon. Trying to see if F will be a bit better as the latter has been disappointed lately.
Apr 7, 2021, 8:58 am
#122
Join Date: Sep 2011
Location: IND/MEX
Programs: AA PPro BA Bronze SPG Gold HH GLD Hyatt Exp
Posts: 1,134
What a premium experience it was as a OWE at ORD this past week. No free (premium) drinks, no attempt at service recovery. I knew going in to expect this, but I thought maybe AA would empower their employees to make things right - foolish me!
No matter how low I set my expectations, AA somehow seems to not be able to meet them.
I completely understand this is a first world problem, but if they are trying to position themselves as a "premium" airline, it does not help the brand at all. I firmly believe that business travel will lag and that AA will need to fill the business cabin post pandemic, but I digress.
No matter how low I set my expectations, AA somehow seems to not be able to meet them.
I completely understand this is a first world problem, but if they are trying to position themselves as a "premium" airline, it does not help the brand at all. I firmly believe that business travel will lag and that AA will need to fill the business cabin post pandemic, but I digress.
Apr 7, 2021, 12:03 pm
#123
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,281
As an AS flyer with some down time at JFK upcoming, it sounds like the consensus is AC service currently is pretty bad and if I’m going to clear security I might as well go to t4 for the Amex lounge instead?
Apr 7, 2021, 12:06 pm
#124
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2007
Location: Denver • DEN-APA
Programs: AF Platinum, EK Gold, AA EXP, UA 1K, Hyatt Globalist
Posts: 21,602
The Centurion Lounge will be far superior. But bear in mind that there is no airside connection between T4 and T7 or T8. So, you'll need to exit T4, AirTrain and re-clear security.
Apr 7, 2021, 12:10 pm
#125
Join Date: Jan 2019
Location: SAN, BOS
Programs: AS MVPG100K, BAEC Gold, Hilton Diamond, Bonvoy Plat,
Posts: 2,281
Yep, already knew that but thanks for the reminder. Have more than enough time to clear security and t7 was a sad state of affairs prior to the pandemic. With no AS lounge much rather go to t4 with my down time if AC isn’t that good. I’ve been wanting to use my new BAEC Silver status in the states for FL but another time
Apr 8, 2021, 9:26 am
#126
Join Date: Jul 2018
Location: SE Wisconsin
Programs: AA EXP, Hilton Diamond for Life
Posts: 337
Any lounge options in HNL, for an AC Member/EXP/OWE flying AA F next week (with 3 family members in tow)?
I’m really bummed the Sakura Lounge/AC appears to be still closed.
I’m really bummed the Sakura Lounge/AC appears to be still closed.
Apr 8, 2021, 9:58 am
#127
FlyerTalk Evangelist
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,033
Apr 8, 2021, 11:41 am
#129
Join Date: Jan 2011
Location: Philadelphia, PA
Programs: AAdvantage Exec Platinum, Hertz #1 Club Gold Five Star, IHG Platinum, Marriott Gold, HHonors Silver
Posts: 2,039
Anyone have any updates on the PHL clubs? I know the B/C one is the only open one...how crowded has that been recently? Any word on when the A/F ones will re-open? Any word on when the construction in the Flagship lounge one in A will be completed?
Apr 8, 2021, 11:45 am
#130
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Last time, when I was in PHL back in late-2020; the B/C club was empty during both morning and afternoon visits ( visited multiple times during mileage runs ); plenty of seats were available in all my visits. However, I can't speak about the current situation.
Apr 8, 2021, 1:54 pm
#131
Suspended
Join Date: Sep 2006
Programs: AAdvantage PP
Posts: 13,913
That AC has been pretty quite at least in the morning and afternoons.
Apr 9, 2021, 3:13 am
#132
Join Date: Aug 2005
Location: Magic Kingdom
Programs: AA Exp, Radisson VIP, Expedia OneKey Platinum, Hilton Gold, Bonvoy Gold, Hyatt Explorist, Amex Plati
Posts: 446
Popped into the ATL AC yesterday morning to say hi, scan my boarding pass and get a cup of coffee. The agent said they're not expecting to be open until July.
Apr 17, 2021, 6:10 pm
#134
Join Date: Nov 2017
Posts: 108
Flying out of DCA in a few months and have AC access through the Citi card. Know rules says you can bring in 2 guests or immediate family, but does the limit of 2 guests also apply to immediate family? Flying with my parents and sister so would like to bring all 3 in.
Apr 17, 2021, 6:17 pm
#135
Moderator: Travel Safety/Security, Travel Tools, California, Los Angeles; FlyerTalk Evangelist
Join Date: Dec 2009
Location: LAX
Programs: oneword Emerald
Posts: 20,647
From the Admirals Club terms and conditions:
- Membership includes access by either immediate family members (spouse or domestic partner and children under eighteen (18) years of age) or up to two (2) guests. Access by immediate family members or guests applies only when such individuals accompany the Member.